Skip to main content

Where to get help

At Seneca

Seneca's Sexual Assault and Sexual Violence Policy
The College's policy:

  • ensures that those who experience sexual violence are believed
  • their rights are respected
  • the College has a process of investigation that protects the rights of individuals
  • holds individuals who have committed an act of sexual violence accountable

Counselling and Accessibility Services 
Seneca's counsellors assist students through confidential, supportive counselling to address and resolve a wide range of issues.

Student Conduct Office
The Student Conduct office supports Seneca's shared values of honesty, integrity and mutual respect for safety, security and personal dignity. It also serves as a dispute resolution service for students who have exhausted other avenues to answer a grievance or concern.

College Security
Seneca College is committed to providing a safe, secure learning and working environment for its students and employees. Security officers are present on a 24-hour basis at our King, Markham, Newnham, and Seneca@York campuses and the Newnham Residence. Security officers respond to safety and security threats. Many emergencies require 911 to be notified. Please contact College Security Services afterwards at 416.491.5050 ext. 88 
or by using a campus Safety Phone, if one is available.

Seneca's Emergency Procedures includes the following information:

If you experience threatening behavior

Anyone threatening to cause injury or death to another person or cause damage to their property is committing a criminal offense. Threats of death are taken very seriously by the College. Report these immediately to College Security (416.491.5050 ext. 88) and/or the police for investigation.

If you receive a threatening telephone call, letter or email:

  • Usually the sender is anticipating a reaction from you. Do not overreact. Remain calm.
  • Report the incident immediately to College Security ext. 416.491.5050 ext. 88. If a suspect is known, this information should be reported to the police.
  • Never blow a whistle or yell into the telephone. The caller will know you are angry and the frequency of the calls may increase.
  • Save any recorded messages, keep original letters and envelopes and limit the handling of these items for evidentiary purpose.
  • Do not delete computer files or voice mail messages until the police have examined them.

If you experience a violent person or assault

Should you discover that there is a violent or potentially violent person in your building or area, take the following steps:

  • DO NOT CONFRONT THE PERSON. If safe to do so, remove yourself from the situation and go to a safe place.
  • Call 911 as soon as possible and provide the following information, or have someone else call for you:
  1. The location of the suspect.
  2. Description of suspect, including  name (if known), gender, race,  height, hair colour,  clothing description, weapons seen or indicated, what they said, did they indicate a specific  target, direction of travel if they have  left, and other information the operator requests.
  3. Building name, room number.
  • Request an ambulance for anyone who is injured.
  • Notify others in the area of the situation using any means possible.  (i.e. tell them directly, telephone, runners, etc.

program logo

In the Community

Yellow Brick House
A nonprofit organization providing emergency shelter, counselling and supportive services to abused women and their children in York Region. This website also lists other community resources in York Region.

Services include:

  • 24 hour crisis telephone counselling
  • Safe emergency shelter – 24 hours/day, 7 days/week
  • Individual counselling
  • Group Counselling
  • Children’s programs and parenting support
  • Legal assistance regarding separation, assault, family and criminal law
  • Court support
  • Information on applications (i.e. custody, support, restraining orders, legal aid)
  • Brochures and articles on family law, criminal law and woman abuse
  • Information and assistance with housing searches
  • Referrals to community services
  • Information on immigration issues
  • Public and professional education to various aspects of the York Region community

Services are available in 27 languages. All services are free of charge and fully confidential.

Family Services Toronto
This web page includes a list of community resources in Toronto.

Victim Support Line - 1-888-579-2888 or 416-314-2447
The Victim Support Line is a toll-free, 24/7/365 multilingual service that provides information and referral services to help victims of crime anywhere in Ontario or those calling on their behalf.

Male Survivors of Sexual Abuse - 1-866-887-0015
The Male Survivors of Sexual Abuse Provincial Crisis and Support Line is a live-answer, 24/7/365 multilingual service that supports male survivors of sexual abuse or those calling on their behalf.