The Nonprofit Leadership and Management program prepares students to lead and manage a nonprofit organization toward sustainable growth. Students will develop competence in program planning, development and evaluation; transparent and ethical corporate governance practices; marketing and sales; funds sourcing, including the latest trends in fundraising; financial management; human resources management; building partnerships and leveraging volunteer engagement to effectively manage public benefit programs and social services.
This professional program is designed for:
In this course, the non-profit and social sector of the Canadian economy is examined in terms of the breadth and diversity of types of activities, organizational structures and operational models. Non profit organizations will be compared to traditional for profit business. Issues that pose unique challenges to managers in the non-profit sector such as dealing with government regulations, fund sourcing and measuring economic and social impact are discussed. The role of social entrepreneurship and social innovation in overcoming these challenges will be addressed.
This course will expose students to the leadership skills required to be effective in the non-profit sector. Understanding the difference between management and leadership, as well as between leadership in for-profit and non-profit organizations is fundamental for the aspiring leader in the non-profit sector. Entry and mid-level practitioners need to understand their own leadership style and the foundations of good leadership in order to develop the skills needed to lead and influence from below. Other topics include: ethical and transparent leadership practices; leadership accountability to community and stakeholders, including funders, donors, volunteers, staff, boards, customers/clients, the public and the press; aligning and motivating staff and volunteers towards achieving the organizations's vision and mission; conflict resolution and leadership of effective teams; recognition and reward of staff and volunteer achievements.
This course is desgined to expose students to the importance of the planning process in managing non-profit and social enterprises. Strategic planning determines where an organization is now. Where it is going over the next year or more, how it's going to get there and how it will know if it got there or not.
This course will provide a comprehensive overview of modern day human resources management, with a focus on volunteer administration, in the social sector. This course will introduce the diverse components of human resources management and its role in the current social sector.
Topics to be covered include: the strategic role of human resources management, employment legislation, job analysis, human resources planning, recruitment and selection, orientation and training, performance management, strategic pay plans, occupational health and safety, employee and labour relations.
This course examines how to establish relationships with organizational stakeholders and create linkages with other organizations. In particular, the creation and maintenance of alliances with other nonprofits, partnerships with business and alliances involving governments are discussed. Case studies of such linkages will provide examples. Networking as a tool for leveraging volunteer commitment will be examined.
This course is designed to discover how to determine an organization's markets, how to create goodwill, target 'brand' awareness in a crowded marketplace, and how best to meet customer/client needs and wants. How to leverage social media for increasing memberships, recruiting volunteers and fundraising are examined. Methods for developing and evaluating marketing plans that apply revenue stream generation models and target the consumers/clients of the organization's products and services are taught.
This course examines how to use technology to better serve, manage, inform, market, and compete for scarce resources in the social economy.
Topics covered include:
- Software for the creation of spreadsheets
- Database software to record membership and donations
- Software for effective presentations
- Templates to create newsletters
- Web site functions
- Relevant Management Information Systems(MIS)
Program and service delivery is at the heart of most non-profit organizations. In this course the methods to create, manage and evaluate programs and services that serve the public benefit and mission of the organization are examined. How to navigate the tensions between fulfilling the organization's mission and demonstrating measureable program outcomes is discussed. Students apply the latest methods of measuring social impact and proving effectiveness to stakeholders, governments and donors. Skills taught include project management skills, and how to prepare proposals and administer grants.
Basic financial management techniques that comply with internal and external reporting: budget creation and management, cash flow analysis and other financial formulas to maximize the utility of funds and ensure transparency in how resources are used, and examined in this course. Different revenue generating models such as crowd funding; fundraising, which may include major gifts, planned giving, annual giving, corporate giving or capital campaigns; sponsorship; foundation support; donations; membership fees and dues; bequests; events; corporate donations and events; in-kind products/services; sale of products and services; and project specific grants are topic for discussion. The fund-investment relationship between the government and the sector will be examined.
As a graduate, you will be prepared to reliably demonstrate the ability to:
If you meet all program requirements and become eligible for a Certificate, Diploma or Degree you must inform the Registration Office by completing a Request to Graduate form and paying the fee. Forms are available at the Registration office and online.
Certificates and diplomas are issued twice a year: Fall (October) and Spring (June). Request to Graduate forms must be received no later than July 31 (for Fall Convocation), November 30 or March 31 (for Spring Convocation).