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Communication Centre Technology

ECP141

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ECP141 - Communication Centre Technology

Knowledge of technology used in any of today's Emergency Services Communications Centres is imperative in order to enter and dispatch the demands for service from the public in an effective and expedient manner. The primary purpose of this course is to make the student aware of and let them examine the technology that is in used within the centres such as Computer Aided Dispatch (CAD) systems, 9-1-1 systems, radio communication and mapping systems. Students will also develop their keyboarding skills and examine software applications presently used by Emergency Communications Centres.


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