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SST821 - Medical Office Procedures

Prerequisites:

Grammar is Important (SST051), Office Language Skills (OLS101) and KIP103

Topics include medical ethics, telephone techniques, patient reception, scheduling appointments, updating patient records, office management, supervisor responsibilities, and role of computers/word processors in the medical field.


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Contacts

Marianne
clerk-sr
marianne.tang@senecacollege.ca
416/491-505022536