This program is designed to teach individuals to give consumers/clients and their families the care and assistance needed to live fulfilling lives in the community and in institutions. The students in this program develop a broad range of abilities which emphasize the value of their role and reflects true sensitivity and respect for the individuality of each consumer/client. Some of the personal support workers' activities include providing their clients with personal care and hygiene, household and family management, meal preparation, assisting clients with their medications, palliative and restorative activities.
The Personal Support Worker Certificate (PSW) is composed of 9 courses plus 2 field placements. This program has been designed to meet the PSW program standards set by the Ministry of Training, Colleges and Universities of Ontario. Personal Support Workers work in both community and facility settings.
New students are invited to attend an information session.
The Personal Support Worker Program is designed to give individuals the skills required to provide personal support services to clients with various needs and complement the roles of those working in the fields of nursing, social work and professional health care providers.
You will be employed to provide services to:
The program consists of a series of theory-based courses which will provide the student with a solid knowledge base of their clientele's needs and practical experience in various work environments.
Students participating in Field Placement will be required to obtain and keep current:
Expired documentation may require a student to leave field placement and potentially not being able to continue resulting in academic and monetary loss.
Additional documentation maybe required to meet specific medical requirements of staff at some facilities.
It is your responsibility to ensure that program requirements and course prerequisites as outlined are met. Prerequisites are included for your academic protection. Knowledge of the prerequisite material is assumed by your instructor and instruction will proceed accordingly. Students lacking prerequisites not only jeopardize their own ability to succeed but present unnecessary interruption. If you lack appropriate prerequisites (or an advanced standing for the prerequisite course) you may be asked to withdraw or transfer to a more appropriate course with the risk of academic/financial penalty.
This course provides students with the information about documentation and resources related to PSW placement. Students should register for this course in their first semester in order to start the process required for PSW field placements.
Students are introduced to the role of a Personal Support Worker within the health care team. The scope of practice is outlined to ensure safe and ethical care for clients and their families in a variety of settings. Students are challenged to reflect on their own beliefs, values, culture, religion and ethnicity and to relate these concepts to their clients.
This course enables student to understand the effects of illness, stress and disability on today's families. The Personal Support Worker is required to provide personal hygiene to clients of all ages. Infection prevention is discussed as it relates to providing personal care and the integumentary, urinary, digestive and immune systems are briefly introduced to enhance learning.
This course introduces the student to the general affects of common disabilities, ongoing conditions and diseases. Concepts of maintenance, rehabilitation and restoration are discussed. Delegation is reviewed.
This course allows students to review the theory and practice all of the clinical skills that they have acquired thus far. This lab helps to build confidence and prepares students for the applied setting.
PSW050 - Foundations of Personal Support Worker Practice II
This course deals with aspects of safety, mobility and household management. Accident risk factors as well as safety measures are discussed. Infection control and the principles of good body mechanics are introduced. Client safety and comfort as it relates to positioning are emphasized. The concepts of rest and activity and how these two affect the client's well being are also discussed. In addition this course enables students to develop and demonstrate skills related to assisting with household activities and household management. Planning and preparing nutritious and appealing meals are explored. Special diets, cultural and religious preferences are emphasized when discussing meal preparation.
PSW051 - Providing Family Support I
Building on Providing Family Support I. This course includes the concepts of providing optimal support, assisting with medications and abuse. Optimal support refers to the ability to provide support to clients while encouraging their independence and promoting their dignity. The course will clarify the Personal Support Worker's level of responsibility in assisting the client with medications. Possible causes and indicators of all forms of abuse are discussed and the Personal Support Worker's responsibilities and management techniques are identified.
This course is designed to provide a basic knowledge of mental health issues in today's society. Understanding and managing of challenging behaviours in the cognitively impaired person are discussed, along with strategies for working with these challenging behaviours. Students are encouraged to reflect on their personal feelings, experiences and reactions surrounding mental health.
All of the following must be completed:
1. Completion of all Module 1 courses
2. BCLS level C and Standard First Aid - (CPR911 or equivalent)
3. Attendance at mandatory pre-placement class
4. A completed Seneca medical certificate
5. Criminal record screen (Vulnerable Sector Screening)
6. Signed Freedom of Information Form
7. Mask Fit
This field placement in the Personal Support Worker Program is designed to provide the student with practical experiences, which encourage the application of theory learned in the classroom. These experiences include the supervised application of knowledge and acquisition of skills. Field placement involves the use of problem solving approaches, as well as the integration of communication and role as a team member.
Completion of Module Two courses
This course allows students to discuss the concept of dying. Also students have the opportunity to examine personal beliefs about life-threatening illness, dying and death. Assisting the dying person to maintain a desired lifestyle and respecting her/his right to make decisions with regard to support are discussed. Specific approaches within the scope of the support worker to reduce discomfort/pain and ongoing pain (within the context of a plan of support or care) are also covered.
2. BCLS level C and Standard First Aid
3. A complete Seneca medical certificate
4. Criminal Record Screen
5. Mask Fit
6. Signed Freedom of Information Form
This field placement experience provides an opportunity for students to acquire the knowledge and skills to care for clients in various types of community settings.
This course introduces necessary underlying concepts in understanding interpersonal communication. It encourages students to examine their own self-concepts, self-esteem and perception processes while learning about how these can interfere with the development of positive relationships. Students will learn the basic skills and competencies required for effective interpersonal relationships. They examine the ways in which relationships are initiated and maintained, and how they sometimes deteriorate. Finally students learn of the challenges involved in interpersonal communications.
This course focuses on group work, team building, interpersonal communication, presentation skills, conflict and time management with applications to the computer industry. In this course, you are developing the skills that will make you not only a greater asset to an employer, but a more confident and accomplished individual. APC100 will give you a thorough grounding in employability skills listed as essential by the Conference Board of Canada in our global, knowledge-based society of the 21st century. You will be introduced to the theoretical background, then given ample opportunity to develop your expertise in these communication, teamwork, personal management, presentation and thinking skills. You will both require and be further developing these skills in all the courses of your programme. Only students who have a Canadian university degree in the humanities will be considered for advanced standing. These students must provide detailed course outlines from their university.
This course is an introduction to the skills required to effectively relate to others. Students are expected to demonstrate an appropriate level of competence in interpersonal communication skills and self awareness.
PSW112, PSW109: CPR 911 or equivalent (Standard First Aid and CPR Level C, HCP) must be taken prior to any field placement. Medical forms, mask fit test and police record checks and other required documentation must be completed as well, prior to field placement. Students without current documentation for the full placement period may not be able to start and may be asked to leave placement if they expire during the placement time.
Earn college credits for what you already know!
Prior Learning Assessment is a method of assessing and recognizing learning that is equal to college level learning, but has been gained outside a traditional classroom (through work experience, volunteering, outside study, etc.). If you can prove that the knowledge you have gained meets the outcomes of a Seneca course, then credit will be awarded.
How does the PLA process work?
Prior Learning is demonstrated through a "challenge" process. The process measures learning through a variety of methods which may include tests, portfolio assessment, interviews, demonstrations, essays, and work samples. The method used will be determined in consultation with a Program Coordinator.
For more information and to determine if you are eligible for PLA, please call the Program Coordinator.
The process may take from 6 to 8 weeks.
Note: Not all courses can be challenged. For more information go to PLA website or contact your Program Coordinator.
Many students who enter Seneca College will have earned academic credits in post-secondary educational institutions which they may be able to apply toward completion of a Seneca College program.
Requests for Advanced Standing must be for a specific course and must be accompanied by an official transcript and course outline. A minimum grade of "C" (60%) is generally required for a course to be considered for Advanced Standing.
Requests for Advanced Standing Forms are available at the Registration office and
An official copy of your transcript and applicable detailed course outlines should be attached and dropped off or mailed to Registration. Please note it may take 4 to 6 weeks for an Advanced Standing decision.
If you meet all program requirements and become eligible for a Certificate, Diploma or Degree you must inform the Registration Office by completing a Request to Graduate form and paying the fee. Forms are available at the Registration office and online.
Certificates and diplomas are issued twice a year: Fall (October) and Spring (June). Request to Graduate forms must be received no later than July 31 (for Fall Convocation), November 30 or March 31 (for Spring Convocation).
Part-time Program Coordinator
New students are invited to attend an information session.