This program is no longer offered in a certificate format. For existing program students wishing to complete the program as a certificate, please contact Program Manager Danielle Mercier at Danielle.Mercier@senecacollege.ca for further details.

Explore career opportunities in the tourism industry while studying top destinations, leisure travel, tour operating, the hotel business and software applications using Sabre.

Information Session

New students are invited to attend an information session.

Career Opportunities

This program will prepare you to explore exciting careers in the following areas: ground transportation, in-bound tourism, hospitality, ship and cruise service, travel retailers, and tour operators. Specifically you may find a position as a ticket and counter agent, marketing representative, reservationist, front desk clerk, home-based travel counsellor, convention/conference/meeting planner assistant, and internet travel retailer.

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Certificate Requirements

Introduction to the Tourism Industry and Careers

Tourism is a dynamic, multi-faceted industry encompassing a wide spectrum of disciplines, vocations and professions. In this course the student will have an opportunity to examine each of the segments and relevant career options within the Tourism industry.

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Top Destinations for Canadian Travellers

This course examines the most popular destinations for Canadians. You will acquire the research skills to assess the suitability of destinations for different types of travellers. The course focuses on Canada, the United States and other popular destinations for Canadians.

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Tourism Software Applications

You learn common entry-level applications for Tourism and Hospitality. On the Travel Trade side, you learn to search, select and book tourism products and services. For the Hospitality industry, you become familiar with a hotel property management system. You will practice the techniques in a simulated customer contact centre environment.

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Leisure Travel Specialist



This course is designed to prepare you to effectively perform the functions of a leisure travel specialist. The following areas that will be studied cover inclusive tour charters, insurance, car rentals, hotels, foreign independent tours, rails and travel documentation. You will learn how to interpret, apply, sell, book, compile and price travel components.

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Tour Operating and Consolidators

Tour operating is an important aspect of the travel industry and is a large employer offering many entry level jobs such as destination representatives and reservation agents. Consolidation involves the latest method of product distribution. The skill sets for a career with organizations specializing in air seat consolidation are largely interchangeable with those of tour operating. This course will also deal with the evolution of the travel wholesale organizations.

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The Hotel Business

The goal of this course is to give students an insight into the workings of a hotel/motel and to provide students with the background to be employed in the accommodations industry. For students who wish to become travel agents, airline personnel, or employed by tour operators, the goal is to give a more integrate view of tourism as a whole, including the vast accommodations industry.

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Program Outcomes

  1. Employ a working knowledge of the principles of business operations in travel and tourism.
  2. Utilize the necessary skills and knowledge to identify main tourist facilities that are of interest to the Canadian traveler.
  3. Understand the role of the professional in the different segments of the industry and the interrelationship between those segments.
  4. Apply understanding of the different regulatory boards - their roles and their effect on the industry as a whole.

Credit for Prior Learning

Prior Learning Assessment

Earn college credits for what you already know!
Prior Learning Assessment is a method of assessing and recognizing learning that is equal to college level learning, but has been gained outside a traditional classroom (through work experience, volunteering, outside study, etc.). If you can prove that the knowledge you have gained meets the outcomes of a Seneca course, then credit will be awarded.

How does the PLA process work?
Prior Learning is demonstrated through a "challenge" process. The process measures learning through a variety of methods which may include tests, portfolio assessment, interviews, demonstrations, essays, and work samples. The method used will be determined in consultation with a Program Coordinator.
For more information and to determine if you are eligible for PLA, please call the Program Coordinator.

The process may take from 6 to 8 weeks.

Note: Not all courses can be challenged. For more information go to PLA website or contact your Program Coordinator.

Transfer Credit (Advanced Standing)

Many students who enter Seneca College will have earned academic credits in post-secondary educational institutions which they may be able to apply toward completion of a Seneca College program.

Requests for Transfer Credit must be for a specific course and must be accompanied by an official transcript and course outline. A minimum grade of "C" (60 percent) is generally required for a course to be considered for Transfer Credit.

Download a Transfer Credit Request form. An official copy of your transcript and applicable detailed course outlines should be attached and submitted. Please note it may take 4 to 6 weeks for a Transfer Credit decision.

More Information

Please visit the Degree and Credit Transfer Office.


If you meet all program requirements and become eligible for a Certificate, Diploma or Degree you must inform the Registrar by completing a Graduation Application form and paying the fee. Forms are available at the Registration office and online.

Certificates and diplomas are issued twice a year: Fall (October) and Spring (June). Graduation Application forms must be received no later than July 31 (for Fall Convocation), November 30 or March 31 (for Spring Convocation).

Minimum Performance for Graduation

Students will only be eligible to graduate with a Seneca College certificate or diploma if they have maintained an overall good standing in their current program of study. Students in degree programs will be eligible to graduate when they have obtained an average of C (2.5 GPA) in courses in the main field of study, and an average of C (2.0 GPA) in all other courses.

Program Contacts

Julie Clark
Program Assistant
416.491.5050 ext.22797

Danielle Mercier
Academic Program Manager
416-491-5050 ext.22504

Information Session

New students are invited to attend an information session.