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ACC212 - Financial Analysis 1
This subject develops your understanding of the basic financial tools used by managers in planning and controlling their areas. This subject will be approached from the non-accounting students' perspective.
FCS240 - Foundations In Customer Service
Foundations of Customer Service. This subject provides a foundation in customer service concepts and strategies, and on building a customer service culture. The focus is on evaluating customer service approaches, systems, strategies, and measuring effectiveness and performance.
MRK106 - Marketing I
Marketing is an approach to business that puts the customer at the centre of its activities and focuses on satisfying customer needs and wants. While marketing is used by both profit and not-for-profit organizations to meet the demands of the market place, this subject introduces students to the fundamental marketing concepts used by profit oriented business organizations to satisfy final consumers.
OBR250 - Organizational Behaviour
SOC270 - Interpersonal and Intercultural Communication
This subject begins with the intrapersonal aspects of interpersonal communications, or understanding the self and how personality, culture, and language affect how we communicate. It then progresses to interpersonal aspects of communication, or understanding others, to give students both practical and theoretical insights into how we communicate with others, individually and in groups. It is a multi-disciplinary subject based on current theory and practice from the fields of communication, cultural anthropology, psychology and sociology, designed to assist students to become better communicators with people from all backgrounds.
Co-requisite: EAC149 or equivalent.