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ACC212 - Financial Analysis 1

This subject develops your understanding of the basic financial tools used by managers in planning and controlling their areas. This subject will be approached from the non-accounting students' perspective.

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FCS240 - Foundations In Customer Service

Foundations of Customer Service. This subject provides a foundation in customer service concepts and strategies, and on building a customer service culture. The focus is on evaluating customer service approaches, systems, strategies, and measuring effectiveness and performance.

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MRK106 - Marketing I

Marketing is an approach to business that puts the customer at the centre of its activities and focuses on satisfying customer needs and wants. While marketing is used by both profit and not-for-profit organizations to meet the demands of the market place, this subject introduces students to the fundamental marketing concepts used by profit oriented business organizations to satisfy final consumers.

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OBR250 - Organizational Behaviour

This subject introduces the student to fundamental concepts and theories concerning the behaviour of people in workplace organizations. The emphasis is on identifying questions and problems typically encountered by new employees and developing practical strategies and solutions. Contemporary issues and challenges in society are analyzed in terms of their impact on the workplace, on relations between individuals, and on the individual. The course draws on a variety of structured experiential exercises and case studies to apply the concepts of organizational behaviour to practical business issues and situations.

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SOC270 - Interpersonal and Intercultural Communication

Interpersonal communication is an important contributor to our personal and professional success.  As society becomes increasingly diverse, communicative and cultural competence are necessary for effective communication.  This course begins with understanding the self as well as others and how factors such as personality, culture and language affect how we communicate.  It then examines communication skills, considering both face-to-face and mediated communication, to offer practical and theoretical insights into how we communicate individually and in groups.  This course is designed to assist you to better communicate with people from other social, ethnic, and cultural backgrounds.
Co-requisite: EAC149 or equivalent.

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