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EAC150 - College English

College English is an introductory college writing and reading course fundamental to successful college studies. Through a variety of assignments and classroom activities, students will strive to develop the rhetorical and analytical skills essential to their success as communicators in college and upon graduation. Fiction and non-fiction will be a central vehicle for teaching writing.

PRE-REQUISITES: EAC149, EAP500, ESL934, ELI Level 8 or placement based on a Seneca College English Skills Assessment

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HTM100 - Hospitality in the Tourism Industry

Hospitality and tourism are dynamic, multi-faceted industries encompassing a wide spectrum of disciplines, vocations and professions. Primarily emphasizing the hotel and restaurant fields, students will have an opportunity to examine each of the five industry sectors and identify relevant career opportunities within the hospitality field. This course will expose students to the realities of these five sectors through field trips, assignments and guest speakers.

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HTM102 - Math in Hospitality


This one semester subject provides students with the fundamentals of mathematics for hospitality.  Practical exercises and examples related to the industry will be used. The course content includes topics relating to menu pricing, food cost, yield and price factors, as well as break even analysis. In addition to covering all required topics, an objective of this subject is to improve the student's overall ability and confidence in hospitality mathematics.

This course is equivalent to HTM140.  All students are placed in either course upon completion of an assessment test.

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HTM105 - Hotel Front Office Operations and Management

This course will further prepare students for employment in customer service situations in the Tourism and Hospitality Industry, particularly in a Hotel Front Office, an area that is central to hotel operations. Students will practice systems, procedures and communication techniques that ensure professional guest service throughout the guest cycle. These skills are also important in other customer service positions throughout the tourism industry.

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HTM110 - Exceptional Guest Service and Customer Relations

This course addresses the hospitality/tourism industry from a services management perspective, offering the student a series of management concepts - operations, marketing and human resources - all of which are capable of being effectively incorporated into all hospitality/tourism operations.  This course is designed to communicate the standards of excellence required by the School of Tourism and the hospitality/tourism industry.  The student will investigate the concept of service excellence as a philosophical framework in the hospitality/tourism industry.  The focus is on the ever-increasing demand of customers for service quality, as well as the other challenges facing hospitality/tourism establishments today - including intense competition, globalisation, and technological innovation.  This course will stress the point that in all services, including hospitality/tourism services, enterprises are "selling" personal relationships.  Hospitality/tourism students of all types will benefit from the management philosophies and practices of this course that have proven so effective in other service sectors.  Current issues regarding quality service and the organizational and managerial implications in the hospitality and tourism industry will be discussed.

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HTM210 - Industry Externship Preparation

The industry externship placement for Hospitality Management students is an important learning experience and a valuable work experience that can improve the students' job opportunities upon graduation. This subject covers the preparatory material for the externship placement. In order to be fully prepared to secure an industry externship, students require certain job search skills. These skills include: assessing ones skills; setting learning objectives; networking, job search and interviewing techniques. Being skilled in job searching will benefit the student upon graduation from Seneca, as well as helping them to secure a placement.

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TCS200 - Computer Essentials

This course is intended to extend your knowledge and skills in various computer software applications to an intermediate level. You will be taking other subjects in which you will make use of the computer as an administrative and communicative tool. Exercises and problems will be industry-related and typical of those encountered in a service delivery organization.

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