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EAC150 - College English

College English is an introductory college writing and reading course fundamental to successful college studies. Through a variety of assignments and classroom activities, students will strive to develop the rhetorical and analytical skills essential to their success as communicators in college and upon graduation. Fiction and non-fiction will be a central vehicle for teaching writing.

PRE-REQUISITES: EAC149, EAP500, ESL934, ELI Level 8 or placement based on a Seneca College English Skills Assessment

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ICA001 - Introduction to Computers and Applications

In this subject students are introduced to the use of computer systems, a microcomputer operating system (MS Windows), and the following business applications: MS Word for word processing, MS PowerPoint for business presentations, and MS Excel  for spreadsheets. The student will use Windows to effectively operate a personal computer, access various Seneca computer systems, prepare word documents, create business presentations, and develop spreadsheets.

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FIS101 - The Flight Attendant

This subject is designed to introduce students to the fundamentals of the airline industry with an emphasis on the roles and responsibilities of a flight attendant. In addition, the student will concentrate on the valued personality traits of a flight attendant, types of aircraft, as well as knowing and understanding the passenger.

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FRN209 - French - Level II

The purpose of FRN209 is to expand students' communicative skills to enable them to communicate orally and in writing in a wide variety of everyday situations relating directly or indirectly to tourism, hospitality and travel. FRN209 represents an integrated and balanced approach to language acquisition through communicative interactions wich allow students to enhance their listening, reading, spoken interaction, spoken production and writing skills according to the CEFR (Common European Framework of Reference for Languages) guidelines. The course also uses the ACTFL (American Council on the Teaching of Foreign Languages) guidelines to test students' cultural awareness of French-speaking communities.

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TDC100 - Top Destinations for Canadian Travellers

This course begins with a study of the basic concepts of physical geography, time zones, city and airport codes, and elapsed flying times. Students will develop skills in map work and will learn how to analyze a destination. This process will help them build a reference through completion of the study guide and other assignments. There follows a review of several of the most popular tourist destinations for Canadians. The particular areas covered are Canada, the United States, the Caribbean Mexico, the United Kingdom and Ireland, Western Europe and Mediterranean Europe.

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TIS101 - Mathematics of Finance

This course is designed to review basic principles of mathematics, with the specific goal of helping students deal with certain procedures and problems associated with mathematics in the Tourism Industry.  Practical exercises and examples related to the industry will be used.  The course content includes percentages, algebra, commissions, discounts, algebra, and simple interest.

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TIS152 - Introduction to the Tourism Industry and Careers

Tourism is a dynamic, multi-faceted industry; it encompasses a wide spectrum of disciplines, vocations and professions. In this course, the student will have an opportunity to examine each of the segments and relevant career options within the Tourism Industry. This will assist the student in making specialty course selection within the Tourism and Travel programs at Seneca College. In addition the student will develop a number of skills and attitudes that will contribute to their success in this program, as well as in their tourism/leisure career.

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TMS100 - Exceptional Customer Care

"Great service is about attitude. A service attitude leads to a richer quality of life". This course takes a proactive approach to teaching you how to deliver excellent customer service. It will introduce you to methods that are used to attain high service quality levels and how to apply customer relations skills. You will discover a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns needed to win customer satisfaction and loyalty. Perhaps no arena offers as much opportunity for organizational and professional success as customer service. It lies at the heart of any organization's reason to exist. The companies that do it well experience enormous profitability, marketplace acceptance, and genuine satisfaction among their employees.

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