EAC594 - Business Communication for the Digital Workplace

Outline information
Schools offering this subject
Last revision date 2018-04-10 12:29:32.053
Last review date 2018-04-10 12:29:55.072

Subject Title
Business Communication for the Digital Workplace

Subject Description
With businesses thriving on good customer relationships, effective business communication is the cornerstone of company success. This course will help you learn the principles, practices, and tools for communicating effectively in the workplace using cases and/or projects. From learning about audience, context, formats, tone, and media to applying your skills in writing correspondence, reports, and presentations, this course will guide you in developing professional interpersonal, collaborative, and web-based knowledge and practices.

Credit Status
A credit course in all two - and three - year business programs. (Prerequisite for EAC694).

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Analyze audience, context, and purpose to choose the most effective message structure, format, content, language, tone, and medium for the situation

2. Format business documents using electronic tools and page design conforming to AODA requirements
3. Compose correspondence and reports using concise, polite, you-focused, positive, coherent, as well as plain, grammatically and mechanically sound language

4. Write business reports, adapting the content and structure to suit a variety of purposes

5. Incorporate research material into business documents using ethical documentation and citation practices
6. Collaborate to manage and complete project requirements, deadlines, and tasks
7. Create visual aids using digital tools
8. Apply principles of effective presentations when delivering information orally
9. Use digital and mobile applications to plan, create, and communicate information

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.