FSM420 - Consumer Protection and Privacy

Outline information
Semester
Schools offering this subject
Last revision date 2023-10-02 00:13:43.94
Last review date 2023-12-04 00:15:02.969

Subject Title
Consumer Protection and Privacy

Subject Description
Privacy is foremost in the minds of the public in their utilization of financial services. Confidentiality is key to the reputation of financial institutions in their provision of services to the public. The public wants assurance that their personal information is adequately protected in the electronic documents that are core to the management of financial services management. There is also concern about the ever present potential for identity theft and the misappropriation of their personal wealth and damage to their credit reputation. This subject will familiarize students with the core issues of privacy management in the financial services environment and provide them with the competencies required to design and administer a comprehensive privacy compliance management program. Students will also be familiarized with practices and techniques to safeguard financial services organizations from identity theft.

Credit Status
One credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Demonstrate an understanding of key concepts associated with privacy.
2. Articulate the challenges posed to privacy by technology and identity theft.
3. Demonstrate a working knowledge of the privacy regulatory environment in a national and international context.
4. Explain the dynamic of access to information/privacy protection dynamic in the public sector.
5. Demonstrate a working knowledge of the Personal Information and Protection and Electronic Documents Act (PIPEDA).
6. Develop and manage a privacy compliance program in the financial services sector.
7. Develop and manage an identity theft program in the financial services sector.
8. Determine the role of the Financial Consumer Agency of Canada in protecting the rights of consumers of financial services and products.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: http://www.senecapolytechnic.ca/about/policies/academic-integrity-policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecapolytechnic.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Camera Use and Recordings - Synchronous (Live) Classes
Synchronous (live) classes may be delivered in person, in a Flexible Learning space, or online through a Seneca web conferencing platform such as MS Teams or Zoom. Flexible Learning spaces are equipped with cameras, microphones, monitors and speakers that capture and stream instructor and student interactions, providing an in-person experience for students choosing to study online.

Students joining a live class online may be required to have a working camera in order to participate, or for certain activities (e.g. group work, assessments), and high-speed broadband access (e.g. Cable, DSL) is highly recommended. In the event students encounter circumstances that impact their ability to join the platform with their camera on, they should reach out to the professor to discuss. Live classes may be recorded and made available to students to support access to course content and promote student learning and success.

By attending live classes, students are consenting to the collection and use of their personal information for the purposes of administering the class and associated coursework. To learn more about Seneca's privacy practices, visit Privacy Notice.