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Computer Networking and Technical Support

Computer Networking and Technical Support

Program Code:CNS
Campus:Seneca@York
Duration:4 Semesters (2 Years)
Offered:Summer
Fall
Winter
Credential Awarded:Ontario College Diploma

Program Description

Seneca's School of Information and Communications Technology (ICT) is a recognized leader in the Networking world. This program is built on partnerships with some of the most influential names in networking today: Cisco, IBM, Microsoft, Rogers and Sun. As a graduate of the Computer Networking and Technical Support diploma program, you’ll be prepared to succeed as a technical specialist in any computer support, local area network administration and internet management environment.

CNS is a four-semester program, with required subjects available year-round. That means you can choose to complete your studies in four consecutive semesters, starting in the fall, winter or spring. Or you could take a break between semesters.

Courses in this program are hands-on, helping you get the most out of your studies. Some of the subjects you’ll learn by experience include: computer hardware, applied Internet technology, system diagnostics, local area network installation and maintenance, data communication techniques and network administrative tasks.

Once you reach your third semester, you’ll have the opportunity to apply for transfer to the six-semester Computer Systems Technology co-op program.

Areas of Study

The Computer Networking and Technical Support program is comprised of practical subjects and focuses specifically on hands-on training delivered in specialty labs. You'll study in dedicated labs configured for environments such as Linux, Microsoft Windows, networking, hardware, Internet and IBM Series i. Through these labs, you'll also gain access to stand-alone, clustered and networked PCs, along with a host of LAN servers and mid-range computers.

Your subjects will include PC hardware, operating systems, Internet, HTML, Linux/ UNIX and Microsoft Windows Server administration, data communications, IBM Series i connectivity, web server installation, maintenance and security.

And finally, you'll benefit from experience with our industry partners' innovative products first-hand. Cisco, Microsoft and IBM are all present in our labs. Work with them in class or use the open learn areas to practice your work outside of class. You'll even have 24/7 access to Seneca's extensive computing services from external sites.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics: (U) or (M)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note:

 

  • Although not required for admission, a home PC and Internet Service Provider (ISP) are recommended for your success in the program.

Fees

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Your Career

Start a career in PC Technical Support, Network Administration, Helpdesk Support, Internet Resource Management and many other areas that require strong technical support in secure networked environments. The Computer Networking and Technical Support diploma program provides you with strong technical and interpersonal skills - both are important professional skills that will give you an advantage as a technical support specialist in the computer industry.

Transfer Credit/Pathways

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2016/2017 Academic Year

Semester 1
APC100 Applied Professional Communication
EAC150 College English
HWD101 PC Hardware I
IOS110 Introduction to Operating Systems Using Windows
ULI101 Introduction to UNIX/Linux and the Internet
 
Semester 2
DCN286 Introduction to Data Communication Technology
OPS235 Introduction to Open System Servers
WIN210 Basic Administration of Microsoft Windows
WIN213 Introduction to Scripting and PowerShell
plus: General Education Course
 
Semester 3
DAT702 Introduction to Databases
DCN385 Advanced Data Communications Technology
EAC397 Business Report Writing
OPS335 Open System Application Server
WIN310 Microsoft Windows Network Infrastructure
plus: General Education Course
 
Semester 4
NDD430 Network Diagnostics and Design
SEC625 Information System Security
plus: Professional Option Course
plus: Professional Option Course
plus: Professional Option Course
plus: General Education Course
 
Professional Options
APL701 Applied Integration
CIS701 Cisco Networking Academy Training I
DBS301 Database Design II and SQL Using Oracle
DBW624 Introduction to Datawarehousing
INT213 Active Server Pages Using Visual Basic
INT420 Internet II
INT620 Applied E-Commerce
IPC144 Introduction to Programming Using C
OPS400 AS/400 Operations
OPS435 Open System Automation
OPS535 Open System Clustering - Advanced Network Administration
OPS635 Enterprise Management - Emerging Technology
PHP701 PHP Scripting
SBR600 Software Build and Release
SEC520 Internet Security
TEC701 Technical Support for Network Administrators
TEC702 Technician as an Entrepreneur
WIN500 Windows Server Scripting
WIN700 Windows Active Directory Services

2015/2016 Academic Year

Semester 1
APC100 Applied Professional Communication
EAC150 College English
HWD101 PC Hardware I
IOS110 Introduction to Operating Systems Using Windows
ULI101 Introduction to UNIX/Linux and the Internet
 
Semester 2
DCN286 Introduction to Data Communication Technology
OPS235 Introduction to Open System Servers
WIN210 Basic Administration of Microsoft Windows
WIN213 Introduction to Scripting and PowerShell
plus: General Education Course
 
Semester 3
DAT702 Introduction to Databases
DCN385 Advanced Data Communications Technology
EAC397 Business Report Writing
OPS335 or
OPS435
Open System Application Server or
Open System Automation
WIN310 Microsoft Windows Network Infrastructure
plus: General Education Course
 
Semester 4
NDD430 Network Diagnostics and Design
plus: Professional Option Course
plus: Professional Option Course
plus: Professional Option Course
plus: Professional Option Course
plus: General Education Course
 
Professional Options
APL701 Applied Integration
CIS701 Cisco Networking Academy Training I
DBS301 Database Design II and SQL Using Oracle
DBW624 Introduction to Datawarehousing
INT213 Active Server Pages Using Visual Basic
INT222 Internet I - Internet Fundamentals
INT322 Internet II - Web Programming on UNIX
INT420 Internet II
INT620 Applied E-Commerce
IPC144 Introduction to Programming Using C
OPS335 Open System Application Server
OPS400 AS/400 Operations
OPS435 Open System Automation
OPS535 Open System Clustering - Advanced Network Administration
OPS635 Enterprise Management - Emerging Technology
PHP701 PHP Scripting
SBR600 Software Build and Release
SEC520 Internet Security
SEC625 Information System Security
TEC701 Technical Support for Network Administrators
TEC702 Technician as an Entrepreneur
WIN500 Windows Server Scripting
WIN700 Windows Active Directory Services

2014/2015 Academic Year

Semester 1 Course Name Hrs/Wk
APC100 Applied Professional Communications 3
EAC150 College English 3
HWD101 PC Hardware I 4
IOS110 Introduction to Operating Systems Using Windows 4
ULI101 Introduction to UNIX/Linux and the Internet 4
 
Semester 2 Course Name Hrs/Wk
DCN286 Introduction to Data Communication Technology 4
OPS235 Introduction to Open System Servers 4
WIN210 Basic Administration of Microsoft Windows 5
WIN213 Introduction to Scripting and PowerShell 4
XXXXXX General Education Option 3
 
Semester 3 Course Name Hrs/Wk
DAT702 Introduction to Databases 5
DCN385 Advanced Data Communications 4
EAC397 Business Report Writing 3
OPS335 or
OPS435
Open System Application Server or
Open System Automation
5
4
WIN310 Microsoft Windows Network Infrastructure 5
XXXXXX General Education Option 3
 
Semester 4 Course Name Hrs/Wk
NDD430 Network Diagnostics and Design 6
XXXXXX Professional Option 4
XXXXXX Professional Option 4
XXXXXX Professional Option 4
XXXXXX Professional Option 4
XXXXXX General Education Option 3
 
Professional Options
APL701 Applied Integration 4
CIS701 Cisco Networking Academy Training I 4
DBS301 Database Design II and SQL Using Oracle 4
DBW624 Introduction to Datawarehousing 4
INT213 Active Server Pages Using Visual Basic 4
INT222 Internet I - Internet Fundamentals 4
INT322 Internet II - Web Programming on UNIX 4
INT420 Internet II 4
INT620 Applied E-Commerce 4
IPC144 Introduction to Programming Using C 4
OPS335 Open System Application Server 5
OPS400 AS/400 Operations 4
OPS435 Open System Automation 4
OPS535 Open System Clustering - Advanced Network Administration 4
OPS635 Enterprise Management - Emerging Technology 4
PHP701 PHP Scripting 4
SBR600 Software Build and Release 4
SEC520 Internet Security 4
SEC625 Information System Security 4
TEC701 Technical Support for Network Administrators 4
TEC702 Technician as an Entrepreneur 4
WIN500 Windows Server Scripting 4
WIN700 Windows Active Directory Services 4

Contact Us

http://cs.senecacollege.ca
ict@senecacollege.ca
Admissions Advisors:
Domestic Admissions Advisor: Angela Li
(416) 491-5050 Ext. 22036
Angela.Li@senecacollege.ca
International Admissions Advisor: Susan Gao
(416) 491-5050 Ext. 22365
Susan.Gao@senecacollege.ca
Registration & Records Advisor:
  Joel Colesberry
(416) 491-5050 Ext. 33007
Joel.Colesberry@senecacollege.ca
Program Contacts:
Program Coordinators: Nagham Kubba
(416) 491-5050 Ext. 33593
Nagham.Kubba@senecacollege.ca
Program Chair: Mary-Lynn Manton
(416) 491-5050 Ext. 33264
Mary-Lynn.Manton@senecacollege.ca
Additional Contacts:
  Financial Aid & Awards
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