|Duration:||2 Semesters (8 Months)|
|Credential Awarded:||Ontario College Certificate|
The Flight Services program encourages you to develop career-related skills, knowledge and behaviours to effectively perform a variety of functions required in providing exceptional passenger service as you work in the travel industry.
Transforming Your Learning.
Seneca is continually finding new ways of introducing current business technologies into its programming. Starting in September 2017, as a new student in the Flight Services – Operations and Cabin Crew Diploma program you'll lighten your book load. Flight Services courses will now be offered digitally and course materials delivered via Apple's iPad. You'll benefit from relevant and engaging course content that promotes collaboration and conversation to ensure you're always learning ahead of the curve. If you already have an iPad that’s great, it must be 4th generation or later with iOS 8 or higher with at least 2GB of space to accommodate course materials. If you don't, don't worry you'll just need to purchase one directly through Apple or one of their authorized retailers. Get ahead at Seneca.
Graduates from this program receive a Flight Services - Operations and Cabin Crew Ontario College Diploma.
Get the Look. Get the Experience.
As a student in the Flight Services Certificate program you'll study and work in the Seneca Flight Services uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation and prepared for the real world*.
* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.
- Ontario Secondary School Diploma (OSSD) or equivalent with:
- Grade 12 English: ENG4(C) or ENG4(U)
- OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).
Set course for a career in the aviation industry. As a Flight Services graduate you may find employment as a passenger service representative, check-in agent or a reservation agent for Canadian or international air, rail or cruise-line carriers.
- Air Canada
- Air Transat
- Emirates Airlines
- Loyalty Group (Airmiles)
- Porter Airlines
- Royal Caribbean Cruise Lines
- Sky Regional
The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.
Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.
Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.
Important Academic Dates
Please take a few moments to view Important Academic Dates for your relevant term.
Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.
Also see: English and General Education requirements.
2017/2018 Academic Year
|FSO110||Flight Attendant Specific - Policies and Procedures|
|FSO115||Flight Attendant Specific - Aircraft General Safety|
|FSO120||The Flight Cabin Crew|
|HSP101||Airline Destinations: Domestic and Transborder|
|FSO210||Creating the Customer Experience|
|FSO220||Aircraft Systems and Emergency Equipment|
2016/2017 Academic Year
|TRV103||North American Tourism Destinations|
|TRV110||The Flight Cabin Crew|
|TRV210||Exceptional Customer Service Leadership|
|TRV215||Airport Security and Ground Services|
|TSA300||Amadeus Reservation Specialist|
|Domestic Admissions Advisor:||TBA
(416) 491-5050 Ext. 22840
|International Admissions Advisor:||Lerna Francisco
(416) 491-5050 Ext. 22758
|Registration & Records Advisor:|
(416) 491-5050 Ext. 77435
|Student Advisor:||Angela Sakellariou
(416) 491-5050 Ext. 77636
|Program Coordinator:||Carrie Broughton
(416) 491-5050 Ext. 77591
|Program Chair:||Angela Zigras
(416) 491-5050 Ext. 77531
|Financial Aid & Awards|