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Hospitality - Hotel and Restaurant Services Management

Hospitality - Hotel and Restaurant Services Management

Program Code:HTM
Campus:Markham
Duration:4 Semesters (2 Years)
Offered:Fall
Winter
Credential Awarded:Ontario College Diploma

Program Description

The Hospitality Management – Hotel and Restaurant diploma is a four-semester program. As a student, you will learn the concepts and techniques related to hotel and restaurant operations, international marketing, food preparation and service, financial analysis, accounting, front and back office operations and intercultural team dynamics. You'll gain a thorough foundation of national and international markets, exceptional customer service, industry standard software applications, leadership, cultural diversity, and operations and management skills. You will study and work in the Seneca uniform. By living this standard each day, you become practiced in formal, occupation-specific presentation and prepare for the real world*.

Also, you will acquire professional certification and training in Food Handling, Smart Serve, First Aid and CPR, and Workplace Hazardous Materials Information Systems (WHMIS). Best of all, you will gain real-world experience by developing your skills at the Markham Campus and historic Eaton Hall Chateau and through an externship** or optional co-op placement between year one and two of the program.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

** Externships are work-term opportunities to gain industry experience and network with industry professionals.

International Travel/Study Abroad

As a student in the Hospitality Management – Hotel and Restaurant program you are eligible to apply to study abroad in your fourth semester and may qualify for a field placement position at one of the following international institutions:

  • Fernwood Business School - Aspire Group in Pretoria, South Africa
  • Zulu Nyala Game Lodge - South Africa.
  • Swiss Hotel Management School - Montreaux, Switzerland

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 11 Mathematics: (C) or (U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note:

  • Although not required for admission, a basic proficiency in personal computer applications and possession of an up-to-date computer or laptop are recommended for your success in the program.

Fees

Loading Tuition Costs

Your Career

The hospitality industry is continually evolving to provide superior services and experiences to consumers. As a graduate of Seneca's Hospitality Management – Hotel and Restaurant program you will gain the skills and competencies to work and manage effectively in the hospitality industry, which includes hotels, lodges, resorts, casinos, restaurants, caterers, clubs, amusement parks, seniors' residence and much more. You may find a career in a supervisory and management position in hotel front office, food and beverage operations, catering, resort hosting, banquet planning, human resources, room booking, event and meeting planning, marketing and sales or hotel and restaurant administration.

Professional Certifications

During the course of study, you will be required to attain the following Professional Certifications*:

  • Smartserve
  • First Aid and CPR
  • Workplace Hazardous Materials Information System (WHMIS)
  • Food Handling Certification
  • Guest Service Gold

Professional Affiliations

  • American Hotel & Lodging Educational Institute (AH&LA)
  • Association of Corporate Travel Executives (ACTE)
  • Canadian Hotel Marketing & Sales Executives (CHMSE)
  • Certified Meeting Professional (CMP)
  • Council on Hotel, Restaurant, and Institutional Education (CHRIE)
  • Meeting Planners International (MPI)
  • Ontario Restaurant Hotel and Motel Association

Transfer Pathways

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following postsecondary institution(s):

Toronto

University/CollegeDegrees Available
Algonquin College• Bachelor of Hospitality and Tourism Management
Ryerson University• Bachelor of Commerce, Hospitality Tourism Management

Ontario

University/CollegeDegrees Available
University of Guelph• Bachelor of Commerce in Hotel and Food Administration
Wilfrid Laurier University• Honours Bachelor of Arts

Canada

University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in Global Tourism Management
• Bachelor of Arts in International Hotel Management

U.S.

University/CollegeDegrees Available
Davenport University• BBA – Management, Marketing or Sport Management
Niagara University• Bachelor of Science in Hotel and Restaurant Management or Tourism and Recreation Management

International

University/CollegeDegrees Available
Swiss Education Group• Swiss Higher Diploma in International Hotel and Tourism Management (IHTM), to Bachelor (Honours) of Arts in Hospitality and Tourism Management

Transfer Credit

Students earning dual credits from an approved high school program, or from a Specialist High Skills Major, for example, Hospitality and Tourism program, may be eligible to receive transfer credits towards a credential.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2016/2017 Academic Year

Semester 1
College English
Service Leadership

Math Foundations II, or
Mathematics in Hospitality

Hotel Front Office Operations and Management
Computer Applications for Tourism
Reality Tourism Career Planning
 
Semester 2
Food, Theory & Practice
Dining Room Service Management
Housekeeping Management
Hospitality Accounting
Human Resource Management
General Education Option
 
Externship Term
Industry Externship
 
Semester 3
Industry Externship II
Guest Security Management
Financial Management
Marketing
Sales and Relationships Management
General Education Option
 
Semester 4
Strategic Services Management
Events, Meetings and Convention Services
Hospitality Law Management
Hotel Management Simulation
General Education Option

2015/2016 Academic Year

Semester 1
College English
Service Leadership

Math Foundations II, or
Mathematics in Hospitality

Hotel Front Office Operations and Management
Computer Applications for Tourism
Reality Tourism Career Planning
 
Semester 2
Food, Theory & Practice
Dining Room Service Management
Housekeeping Management
Hospitality Accounting
Human Resource Management
General Education Option
 
Externship Term
Industry Externship
 
Semester 3
Guest Security Management
Financial Management
Marketing
Sales and Relationships Management
General Education Option
 
Semester 4
Strategic Services Management
Events, Meetings and Convention Services
Hospitality Law Management
Hotel Management Simulation
General Education Option

2014/2015 Academic Year

Semester 1 Course Name Hrs/Wk
EAC150 College English 3
HTM100 Hospitality in the Tourism Industry 2

HTM102 or
HTM140

Math Foundations II or
Mathematics in Hospitality
3
2
HTM105 Hotel Front Office Operations and Management 4
HTM110 Exceptional Guest Services and Customer Relations 3
HTM210 Externship Preparation 2
TCS200 Computer Applications for Tourism 2
 
Semester 2 Course Name Hrs/Wk
HTM205 Dining Room Service Management 3
HTM215 Housekeeping Management 2
HTM220 Food and Beverage Operations Management 3
HTM225 Food, Theory and Practice 3
HTM240 Hospitality Accounting 3
HTM330 Human Resource Management 3
XXXXXX General Education Option 3
 
Externship Term Hrs/Wk
HTM250 Industry Externship 3
 
Semester 3 Course Name Hrs/Wk
HTM305 Guest Security Management 2
HTM415 Events, Meetings and Convention Services 3
HTM440 Financial Management 3
XXXXXX Professional Option 3
XXXXXX General Education Option 3
 
Semester 4 Course Name Hrs/Wk
HTM340 Hospitality Marketing and Sales 4
HTM430 Supervision and Leadership in Hospitality 3
HTM450 Hospitality Law Management 3
HTM490 Hotel Management Simulation 3
XXXXXX General Education Option 3
 
Professional Options Hrs/Wk
HPL325 Event Planning 3
HTM330 Human Resource Management 3
HTM404 International Hotel Management 3
HTM406 Sommelier: An Introduction 3
HTM408 Title 3
MLT400 Title 3
TEA300 Title 3
TSA200 Title 3
TSA300 Title

Contact Us

www.senecacollege.ca/school/tourism
Admissions Advisors:
Domestic Admissions Advisor: (416) 491-5050 Ext. 22840
admissions@senecacollege.ca
International Admissions Advisor: Simona Cojanu
(416) 491-5050 Ext. 22758
Simona.Cojanu@senecacollege.ca
Registration & Records Advisor:
  Yuliya Krasko
(416) 491-5050 Ext. 77434
Yuliya.Krasko@senecacollege.ca
Program Contacts:
Student Advisor: Izabela Loranty
(416) 491-5050 Ext. 77547
Izabela.Loranty@senecacollege.ca
Program Coordinator: Heather Laver
(416) 491-5050 Ext. 77252
Heather.Laver@senecacollege.ca
Co-operative Education Office: (416) 491-5050 Ext. 77615
Cooperative.Education@senecacollege.ca
Program Chair: Angela Zigras
(416) 491-5050 Ext. 77531
Angela.Zigras@senecacollege.ca
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Video

HTM students learn what it's like to be behind-the-scenes as they prepare and serve a meal for classmates and professors.Video

Testimonial

“Being in he Hospitality Program at Seneca College has taught me a great deal about the hotel and restaurant industry. The professors are knowledgeable and experienced in the field and bring real–life working situations into the learning environment. Seneca College has given me the tools to immediately enter the workforce with confidence. Thanks to dedicated faculty, I have succeeded in obtaining my dream of becoming a Professional Wedding Planner.''

Courtney Hay
2012 Hospitality Management
Hotel and Restaurant