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  • Hospitality Management - Hotel and Restaurant

    Hospitality Management - Hotel and Restaurant

(Optional Co-op)

Program Code:HTM
Campus:Markham
Duration:4 Semesters (2 Years)
Start Dates:Fall, Winter,
Start dates are subject to change
Credential Awarded:Ontario College Diploma

Program Description

The Hospitality Management diploma is a four–semester program. As a student, you will learn the concepts and techniques related to hotel and restaurant operations, international marketing, food preparation and service, financial analysis, accounting, front and back office operations and intercultural team dynamics. You’ll gain a thorough foundation of national and international markets, exceptional customer service, industry standard software applications, leadership, cultural diversity, operations, and management skills. You will study and work in the Seneca uniform. By living this standard each day, you become practiced in formal, occupation–specific presentation, and prepare for the real world*.

Also, you will acquire professional certification and training in Food Handling, Smart Serve, First Aid and CPR, and Workplace Hazardous Materials Information Systems (WHIMIS). Best of all, you will gain real–world experience through an externship** or optional co–op placement between year one and two of the program.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

** Externships are work–term opportunities to gain industry experience and network with industry professionals.

Program Learning Outcomes:

This Seneca College program meets the system-wide standards as set by the Ministry of Training, Colleges and Universities.

As a graduate, you will be prepared to reliably demonstrate the ability to:

  • Ensure a high degree of customer satisfaction by anticipating customer needs and providing hospitality services in a professional manner.
  • Identify the various Canadian tourism industry sectors and analyse their interdependence.
  • Apply human resources, management, and leadership knowledge and skills to enhance performance as an employee and team member, and to contribute to the management of a hospitality enterprise.
  • Apply basic cost control, basic revenue management, and other basic financial knowledge and skills to the operation of a hospitality enterprise.
  • Contribute to marketing and sales effectiveness to promote successful operation of a hospitality enterprise.
  • Support the provision of healthy, safe, secure, and well-maintained hospitality environments.
  • Develop ongoing personal professional development strategies and plans to enhance leadership and management skills for the hospitality environment.
  • Adapt to various and changing technologies, systems, and computer applications for the hospitality industry.
  • Perform effectively as an accommodation operations team member.
  • Perform effectively as a member of a food and beverage team.

Essential Employability Skills:

Graduates of this program are also expected to demonstrate the essential employability skills learning outcomes as outlined on the Ministry of Training, College and Universities website.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 11 Mathematics: (C) or (U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s), or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note:

  • Although not required for admission, a basic proficiency in personal computer applications, and possession of an up–to–date computer or wireless laptop computer are considered assets.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well–organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills. Seminars, workshops and tutoring are available at Seneca's Learning Centres.

Fees

Loading Tuition Costs

Your Career

The hospitality industry is continually evolving to provide superior services and experiences to consumers. As a graduate of Seneca’s Hospitality Management program you will gain the skills and competencies to work and manage effectively in the hospitality industry which includes hotels, lodges, resorts, casinos, restaurants, caterers, clubs, amusement parks, seniors' residence, and much more. You may find a career in a supervisory and management position in hotel front office, food and beverage operations, catering, resort hosting, banquet planning, human resources, room booking, event and meeting planning, marketing and sales, or hotel and restaurant administration.

Co-operative Education Program

During the first semester, you’ll have the opportunity to apply for admission to the co–op option. Co–op provides you with the opportunity to secure a paid work–term between academic semesters. It also allows you to benefit from a combination of classroom learning and real–world experience. Please note that you will have a shared responsibility for securing employment opportunities and must meet co–op entrance requirements in order to be considered (see Student Advisor or Co–op Co–ordinator for details).

Co–op hospitality–related positions may be in hotel services, sales, retail, event and trade shows, promotional activities, and exceptional customer service, among others.

Co-op Model - September Start
  Sept-Dec Jan-Apr May-Aug
Year 1 Semester 1 Semester 2 Work Term
Year 2 Semester 3 Semester 4  

Co-op Model - January Start
  Jan-Apr May-Aug Sept-Dec
Year 1 Semester 1 Semester 2 Work Term
Year 2 Semester 3 Semester 4  

Professional Certifications

During the course of study, you will be required to attain the following Professional Certifications*:

  • Smartserve
  • First Aid and CPR
  • Workplace Hazardous Materials Information System (WHMIS)
  • Food Handling Certification
  • Guest Service Gold

Professional Affiliations

  • American Hotel & Lodging Educational Institute (AH&LA)
  • Association of Corporate Travel Executives (ACTE)
  • Canadian Hotel Marketing & Sales Executives (CHMSE)
  • Certified Meeting Professional (CMP)
  • Council on Hotel, Restaurant, and Institutional Education (CHRIE)
  • Meeting Planners International (MPI)
  • Ontario Restaurant Hotel and Motel Association

Optional International Study Abroad with Paid Co-op Opportunities

As a student in the Hospitality Management program you are eligible to apply to study abroad in your fourth semester and qualify for a second paid co–op field placement position at one of the following international institutions:

  • Fernwood Business College - South Africa;
  • Swiss Hotel Management School in Montreaux, Switzerland;
  • Zulu Nyala Game Lodge - South Africa.

Externships and Co-op Options

Students in the Hospitality Management Diploma Program complete a compulsory externship placement between semester two and semester three or at the end of their program.

Diploma to Degree... and Beyond

International partnering institutions offer qualified graduates the opportunity to transfer credits directly to Bachelor Degrees. Further details are available from the Program Co– ordinator, Catherine Griffith–Mills, at Catherine. Griffith–Mills@senecacollege.ca.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):

Toronto

University/CollegeDegrees Available
Algonquin College• Bachelor of Hospitality and Tourism Management
Ryerson University• Bachelor of Commerce, Hospitality Tourism Management

Ontario

University/CollegeDegrees Available
University of Guelph• Bachelor of Commerce in Hotel and Food Administration
Wilfrid Laurier University - Brantford Campus• Honours Bachelor of Arts

Canada

University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in Global Tourism Management
• Bachelor of Arts in International Hotel Management

U.S.

University/CollegeDegrees Available
Davenport University• BBA – Management, Marketing, Sport Management or BBA/MBA – Strategic Management
Niagara University• Bachelor of Science in Hotel and Restaurant Management or Tourism and Recreation Management

International

University/CollegeDegrees Available
Griffith University• Bachelor of International Tourism and Hotel Management
Swiss Education Group• Swiss Higher Diploma in International Hotel and Tourism Management (IHTM), to Bachelor (Honours) of Arts in Hospitality and Tourism Management

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant semester.

Curriculum

Foundation: (Fall or Winter)
Semester 1 Course Name Hrs/Wk
EAC150 College English 3
HTM100 Hospitality in the Tourism Industry 2
HTM102 Math Foundations II 3
HTM105 Hotel Front Office Operations and Management 4
HTM110 Exceptional Guest Services and Customer Relations 3
HTM210 Externship Preparation 2
TCS200 Computer Applications for Tourism 2
 
Foundation: (Winter or Summer)
Semester 2 Course Name Hrs/Wk
HTM205 Dining Room Service Management 3
HTM215 Housekeeping Management 2
HTM220 Food and Beverage Operations Management 3
HTM225 Food, Theory and Practice 3
HTM240 Hospitality Accounting 3
HTM330 Human Resource Management 3
XXXXXX General Education Option 3
CPP100 Co-op Professional Theory (co-op option only) 1
 
Practicum or Co-op Term (Summer or Fall)
Subject Course Name Hrs/Wk
HTM250 Industry Externship 3
Co-op Work Term (co-op option only)
 
Application: (Fall or Winter)
Semester 3 Course Name Hrs/Wk
HTM305 Guest Security Management 2
HTM415 Events, Meetings and Convention Services 3
HTM440 Financial Management 3
XXXXXX General Education Option 3
XXXXXX Professional Option 3
CPP200 Co-op Professional Practice (co-op option only) 1
 
Mastery: (Fall or Summer)
Semester 4 Course Name Hrs/Wk
HTM200 Hospitality Communications 3
HTM340 Hospitality Marketing and Sales 4
HTM406 Sommelier: An Introduction 3
HTM430 Supervision and Leadership in Hospitality 3
HTM450 Hospitality Law Management 3
HTM490 Hotel Management Simulation 3
XXXXXX General Education Option 3

 

Professional Options

A professional option may be taken in semester two. Students will be advised in semester one which options will be offered for semester two.

Course

Course Name
HTM400 Resort Management
HTM401 Club Management
HTM402 Spa Management
HTM403 Casino Management
HTM404 International Hotel Management
HTM405 Catering Management
HTM407 Food and Wine Pairing Appreciation
HTM408 Voluntourism and International Development
HTM409 Wedding Planning
HTM500 Baking & Pastry Fundamentals I
HTM505 Baking & Pastry Fundamentals II
MDT300 Medical Tourism Specialist
MLT400 Mile Intensive Learning Experience Tourism
TCS300 Cruise Specialist

Contact Us

More Information: www.senecacollege.ca/school/tourism.
Admissions Advisors:
Domestic Admissions Advisor: Margaret Lim
Telephone: (416) 491-5050 Ext. 22806
Email: Margaret.Lim@senecacollege.ca
International Admissions Advisor: Ida Yee
Telephone: (416) 491-5050 Ext. 22405
Email: Ida.Yee@senecacollege.ca
Registration & Records Advisor:
  Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Email: Steve.Bennett@senecacollege.ca
Program Contacts:
Domestic Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
Email: Izabela.Loranty@senecacollege.ca
International Student Advisor: Xiaolei Wu
Telephone: (416) 491-5050 Ext. 22642
Email: Xiaolei.Wu@senecacollege.ca
Program Coordinator: Catherine Griffith-Mills
Telephone: (416) 491-5050 Ext. 77405
Email: Catherine.Griffith-Mills@senecacollege.ca
Co-operative Education Office: Telephone: (416) 491-5050 Ext. 77615
Email: Cooperative.Education@senecacollege.ca
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
Email: Angela.Zigras@senecacollege.ca

Testimonial

“Being in he Hospitality Program at Seneca College has taught me a great deal about the hotel and restaurant industry. The professors are knowledgeable and experienced in the field and bring real–life working situations into the learning environment. Seneca College has given me the tools to immediately enter the workforce with confidence. Thanks to dedicated faculty, I have succeeded in obtaining my dream of becoming a Professional Wedding Planner.''

Courtney Hay
2012 Hospitality Management
Hotel and Restaurant

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Video

HTM students learn what it's like to be behind-the-scenes as they prepare and serve a meal for classmates and professors.Video

Testimonial

“Being in he Hospitality Program at Seneca College has taught me a great deal about the hotel and restaurant industry. The professors are knowledgeable and experienced in the field and bring real–life working situations into the learning environment. Seneca College has given me the tools to immediately enter the workforce with confidence. Thanks to dedicated faculty, I have succeeded in obtaining my dream of becoming a Professional Wedding Planner.''

Courtney Hay
2012 Hospitality Management
Hotel and Restaurant

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