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Hospitality - Hotel and Restaurant Services Management

Hospitality - Hotel and Restaurant Services Management

Program Code:HTM
Campus:Markham
Duration:4 Semesters (2 Years)
Offered:Fall
Winter
Credential Awarded:Ontario College Diploma

Program Description

In this four-semester program, learn the concepts and techniques related to hotel and restaurant operations, food preparation and service, front and back office operations as well as marketing, financial analysis, accounting, intercultural team dynamics and a six month paid externship to give you a competitive edge. Gain a thorough foundation of national and international markets, exceptional guest service, industry standard software applications, leadership, cultural diversity and management skills.

Upon successful completion of the program, you will have attained several industry certifications, with the relevant training in Food Handling, Smart Serve, First Aid and CPR, and Workplace Hazardous Materials Information Systems (WHMIS).

Studying and working in the Seneca uniform will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world.** You'll gain work experience through an externship or optional co-op placement between year one and two of the program - allowing you to network and build industry connections prior to graduation.

* As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.

** Externships are paid work integrated learning opportunities to gain industry experience and network with industry professionals.

International Travel/Study Abroad

As a student in the Hospitality Management – Hotel and Restaurant Services Management program you are eligible to apply to study abroad and may qualify for an externship placement position at one of the following international institutions:

  • Federal Institute of Ceará (IFCE) Forteleza, Brazil
  • Zulu Nyala Game Lodge - South Africa
  • Les Roches International School of Hotel Management Switzerland

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 11 Mathematics: (C) or (U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note:

  • Although not required for admission, a basic proficiency in personal computer applications and possession of an up-to-date computer or laptop are recommended for your success in the program.

Fees

Loading Tuition Costs

Your Career

The hospitality industry is continually evolving to provide superior services and experiences to consumers. As a graduate of Seneca's Hospitality Management – Hotel and Restaurant program you will gain the skills and competencies to work and manage effectively in the hospitality industry, which includes hotels, lodges, resorts, casinos, restaurants, caterers, clubs, amusement parks, seniors' residence and much more. You may find a career in a supervisory and management position in hotel front office, food and beverage operations, catering, resort hosting, banquet planning, human resources, room booking, event and meeting planning, marketing and sales or hotel and restaurant administration.

Professional Certifications

During the course of study, you will be required to attain the following Professional Certifications*:

  • Smartserve
  • First Aid and CPR
  • Workplace Hazardous Materials Information System (WHMIS)
  • Food Handling Certification
  • Guest Service Gold

Professional Affiliations

  • American Hotel & Lodging Educational Institute (AH&LA)
  • Association of Corporate Travel Executives (ACTE)
  • Canadian Hotel Marketing & Sales Executives (CHMSE)
  • Certified Meeting Professional (CMP)
  • Council on Hotel, Restaurant, and Institutional Education (CHRIE)
  • Meeting Planners International (MPI)
  • Ontario Restaurant Hotel and Motel Association

Transfer Credit/Pathways

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.

2016/2017 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
HTM102 or
HTM140
Math Foundations II or
Mathematics in Hospitality
HTM105 Hotel Front Office Operations and Management
TCS200 Computer Applications for Tourism
TRV106 Reality Tourism Career Planning
 
Semester 2
HSP203 Food, Theory & Practice
HTM205 Dining Room Service Management
HTM215 Housekeeping Management
HTM240 Hospitality Accounting
HTM330 Human Resource Management
plus: General Education Course
 
Externship Term
HTM250 Industry Externship
 
Semester 3
HTM251 Industry Externship II
HTM305 Guest Security Management
HTM440 Financial Management
MRK233 Marketing
MRK335 Sales and Relationships Management
plus: General Education Course
 
Semester 4
BUS433 Strategic Services Management
HTM415 Events, Meetings and Convention Services
HTM450 Hospitality Law Management
HTM490 Hotel Management Simulation
plus: General Education Course

2015/2016 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
HTM102 or
HTM140
Math Foundations II or
Mathematics in Hospitality
HTM105 Hotel Front Office Operations and Management
TCS200 Computer Applications for Tourism
TRV106 Reality Tourism Career Planning
 
Semester 2
HSP203 Food, Theory & Practice
HTM205 Dining Room Service Management
HTM215 Housekeeping Management
HTM240 Hospitality Accounting
HTM330 Human Resource Management
plus: General Education Course
 
Externship Term
HTM250 Industry Externship
HTM251 Industry Externship II
 
Semester 3
HTM305 Guest Security Management
HTM440 Financial Management
MRK233 Marketing
MRK335 Sales and Relationships Management
plus: General Education Course
 
Semester 4
BUS433 Strategic Services Management
HTM415 Events, Meetings and Convention Services
HTM450 Hospitality Law Management
HTM490 Hotel Management Simulation
plus: General Education Course

2014/2015 Academic Year

Semester 1 Course Name Hrs/Wk
EAC150 College English 3
HTM100 Hospitality in the Tourism Industry 2

HTM102 or
HTM140

Math Foundations II or
Mathematics in Hospitality
3
2
HTM105 Hotel Front Office Operations and Management 4
HTM110 Exceptional Guest Services and Customer Relations 3
HTM210 Externship Preparation 2
TCS200 Computer Applications for Tourism 2
 
Semester 2 Course Name Hrs/Wk
HTM205 Dining Room Service Management 3
HTM215 Housekeeping Management 2
HTM220 Food and Beverage Operations Management 3
HTM225 Food, Theory and Practice 3
HTM240 Hospitality Accounting 3
HTM330 Human Resource Management 3
XXXXXX General Education Option 3
 
Externship Term Hrs/Wk
HTM250 Industry Externship 3
HTM251 Industry Externship II 3
 
Semester 3 Course Name Hrs/Wk
HTM305 Guest Security Management 2
HTM415 Events, Meetings and Convention Services 3
HTM440 Financial Management 3
XXXXXX Professional Option 3
XXXXXX General Education Option 3
 
Semester 4 Course Name Hrs/Wk
HTM340 Hospitality Marketing and Sales 4
HTM430 Supervision and Leadership in Hospitality 3
HTM450 Hospitality Law Management 3
HTM490 Hotel Management Simulation 3
XXXXXX General Education Option 3
 
Professional Options Hrs/Wk
HPL325 Event Planning 3
HTM330 Human Resource Management 3
HTM404 International Hotel Management 3
HTM406 Sommelier: An Introduction 3
HTM408 Title 3
MLT400 Title 3
TEA300 Title 3
TSA200 Title 3
TSA300 Title  

Contact Us

www.senecacollege.ca/school/tourism
Admissions Advisors:
Domestic Admissions Advisor: Cindy Cyrus
(416) 491-5050 Ext. 22806
Cindy.Cyrus@senecacollege.ca
International Admissions Advisor: Lerna Francisco
(416) 491-5050 Ext. 22758
Lerna.Francisco@senecacollege.ca
Registration & Records Advisor:
  Marc Combetto
(416) 491-5050 Ext. 77435
Marc.Combetto@senecacollege.ca
Program Contacts:
Student Advisor: Izabela Loranty
(416) 491-5050 Ext. 77547
Izabela.Loranty@senecacollege.ca
Program Coordinator: Heather Laver
(416) 491-5050 Ext. 77252
Heather.Laver@senecacollege.ca
Program Chair: Angela Zigras
(416) 491-5050 Ext. 77531
Angela.Zigras@senecacollege.ca
Additional Contacts:
  Financial Aid & Awards
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Video

HTM students learn what it's like to be behind-the-scenes as they prepare and serve a meal for classmates and professors.Video

Testimonial

“Being in he Hospitality Program at Seneca College has taught me a great deal about the hotel and restaurant industry. The professors are knowledgeable and experienced in the field and bring real–life working situations into the learning environment. Seneca College has given me the tools to immediately enter the workforce with confidence. Thanks to dedicated faculty, I have succeeded in obtaining my dream of becoming a Professional Wedding Planner.''

Courtney Hay
2012 Hospitality Management
Hotel and Restaurant