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Office Administration - Health Services

Office Administration - Health Services

Program Code:MES
Duration:3 Semesters (Accelerated)
Credential Awarded:Ontario College Diploma

Program Description

This program provides you with relevant administrative and high-level technological skills to meet the demands of the current and emerging health care system.

As a student in this program, you will master in three semesters the skills and knowledge traditionally offered in a four-semester program. The three semesters are delivered over twelve consecutive months. In the first semester you'll acquire a solid foundation of business office procedures and intermediate-level computer skills.

The final two semesters focus on Medical Office Administration with advanced-level technological skills. You will graduate with a solid knowledge of medical terminology and its construction and a general background in anatomy and physiology. You'll be familiar with procedures required to operate a medical office and are skilled in transcription of a wide range of medical data. You will use your well-developed literacy skills in every course as you interpret detailed instructions, both verbal and written, and prepare a variety of documents, letters and reports. Your fluency in English is critical for your success and there is a high focus on communicating effectively from the beginning of your program to graduation. Workplace simulations assist you in transferring the learned skills and knowledge to the work environment. Computer skills and business office practices are also readily transferable to other academic and career paths.

Finally, you'll complete the program and access the job market at non-traditional times.

Required Keyboarding Speeds

50 w.p.m. (net) for graduation.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).


  • Although not required for admission, one of the following Grade 12 Mathematics is recommended for your success in the program:
    • MCT4C (Mathematics for College Technology)
    • MAP4C (Foundations for College Mathematics).


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Your Career

Focus your career on health care with a twelve month diploma in the Office Administration – Health Services program. You'll find employment opportunities in hospitals, pharmaceutical companies, government health agencies, diagnostic clinics, laboratories, research and doctors’ offices, as an administrative health professional, medical transcriptionist or a medical unit clerk.

Transfer Pathways

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):


University/CollegeDegrees Available
Athabasca University• Bachelor of Professional Arts in Communication Studies

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.


Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2014/2015 Academic Year
Semester 1 Course Name Hrs/Wk
BMA101 * or
Business Math Applications or
Mathematics of Personal Finance
BCM111 Business Communications 4
DPW111 Introduction to Document Production 7
EAC150 College English 3
ICP111 Introduction to Computers and Presentation Software 3
OPR111 Office Procedures 4
Semester 2 Course Name Hrs/Wk
DPW311 Intermediate Document Production 6
MOP511 Medical Office Procedures 4
MTM311 Medical Terminology 7
TRT311 Transcription Techniques 3
XXXXXX General Education Option 3
Semester 3 Course Name Hrs/Wk
CLJ501 Composition and Research 3
DMS311 Data Management Software 4
MHB511 Medical Health Billing 4
MOS511 Medical Document Production and Office Simulation 4
TRM511 Medical Transcription 5
XXXXXX General Education Option 3

General Education:

One of the general education courses must be a literature course (from any category) for which College English is a prerequisite.

2015/2016 Academic Year
Semester 1
Business Math Applications or
Mathematics of Personal Finance
Business Communications
Introduction to Document Production
College English
Introduction to Computers and Presentation Software
Office Procedures
Semester 2
Intermediate Document Production
Medical Office Procedures
Medical Terminology
Transcription Techniques
General Education Option
Semester 3
Composition and Research
Data Management Software
Medical Health Billing
Medical Document Production and Office Simulation
Medical Transcription
General Education Option

General Education:

One of the general education courses must be a literature course (from any category) for which College English is a prerequisite.

Contact Us

Admissions Advisors:
Domestic Admissions Advisor: (416) 491-5050 Ext. 22840
International Admissions Advisor: Aakashni Ram
(416) 491-5050 Ext. 22085
Registration & Records Advisor:
  Ashitha Jacob
(416) 491-5050 Ext. 22584
Program Contacts:
Coordinator: Nancy Elder
(416) 491-5050 Ext. 26526
Program Chair: Wanda Forsythe
(416) 491-5050 Ext. 22745
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Melissa, a Seneca College Office Administration student, talks about her program and how it's preparing her for a new career. Video