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  • Tourism and Travel - Flight Services Option

    Tourism and Travel - Flight Services Option

Program Code:TFS
Duration:4 Semesters (2 Years)
Start Dates:Summer, Fall, Winter,
Start dates are subject to change
Credential Awarded:Ontario College Diploma

Program Description

Earn your wings. Today's flight attendants are highly trained, highly skilled, and focus on safety as the core of their job function. The Flight Services program encourages you to develop career-related skills, knowledge and behaviours to effectively perform a variety of functions required in providing passenger safety and service as you work in the airline industry.

Graduates from this program receive a Tourism and Travel Ontario College Diploma.

Get the Look. Get the Experience.

As a student in the Flight Services program you'll study and work in the Seneca Flight Services uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation, and prepare for the real world. Also, you will acquire First Aid, CPR and Smart Serve certification.* Best of all, in semester four you'll have an opportunity to experience the industry and network with like-minded professionals through a valuable field placement.

*As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s), or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).


  • Although not required for admission, the following are considered assets:
    • Grade 11 French;
    • Proficiency in a second language.

Dual Credit Transfer:

  • Students earning dual credits from the Specialist High Skills Major – Hospitality and Tourism program, or dual credits from other approved high school programs, may be eligible to receive advanced standing.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills. Seminars, workshops and tutoring are available at Seneca's Learning Centres.


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Your Career

Set course for a career in the exciting and diverse airline profession. Continued growth in the aviation industry ensures a steady demand for well–motivated, customer–oriented professionals. As a graduate from the Tourism and Travel (Flight Services Option) program, you may find employment as a flight attendant, airline passenger service representative, airline check–in agent, cabin crew, or an airline reservation agent for Canadian or international air, rail and cruise carriers.

Field Placement Education

You will complete 150 hours of unpaid placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before being accepted a field placement position.

Optional International Study Abroad

As a student in the Tourism and Travel program you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Swiss Hotel Management School in Montreaux, Switzerland;
  • Fernwood Business School - Aspire Group in Pretoria, South Africa;
  • Zulu Nyala Game Lodge, South Africa.

Industry Partners

  • Air Canada Jazz
  • Air Transat
  • Emirates Airlines
  • Loyalty Group (Airmiles)
  • Porter Airlines
  • Royal Caribbean Cruise lines
  • Sky Regional
  • Westjet


The ability to speak more than one language will greatly expand your professional opportunities. For this reason, French is taught as part of the Flight Services program.

Based on testing/assessment during the first week of class in your first semester, you will be placed in the appropriate French level. Depending on this placement, you may be required to take a remedial non–credit French course. Those testing above the entry–level will be exempted from one or more levels of French.

You will have the opportunity to further develop your French by participating in the "Explorer Program" between second and third semesters in Quebec.

Diploma to Degree... and Beyond

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):


University/CollegeDegrees Available
Wilfrid Laurier University - Brantford Campus• Honours Bachelor of Arts


University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in International Hotel Management


University/CollegeDegrees Available
Davenport University• BBA – Marketing, Sport Management or BBA/MBA – Strategic Management


University/CollegeDegrees Available
Griffith University• Bachelor of International Tourism and Hotel Management

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant semester.


(Fall or Winter or Summer)
Semester 1 Course Name Hrs/Wk
EAC150 College English 3
FIS101 The Flight Attendant 3
FRN209 French - Level II 4
TDC100 Top Destinations for Canadian Travellers 3
TIS101 Tourism Applications 3
TIS152 Introduction to the Tourism Industry and Careers 3
TMS100 Exceptional Customer Care 3
(Winter or Summer or Fall)
Semester 2 Course Name Hrs/Wk
FIS200 Aircraft: The Ups and the Downs 3
FIS300 Professional Airline Careers 2
FRN309 French - Level III 4
LTS307 Leisure Travel Specialist 3
TCS200 Computer Applications for Tourism 2
TDC200 World Destinations for Canadian Travellers 3
THL100 The Hotel Business 2
XXXXXX General Education Option 3
(Fall or Winter)
Semester 3 Course Name Hrs/Wk
FIS320 Cabin Crew Life 3
FIS350 Sales and Marketing for Airlines 4
FIS380 Career Planning for Airlines 1
FRN409 French - Level IV 4
HTM406 Sommelier: An Introduction 3
TAC300 Tourism Finance 3
TRL200 Ontario Travel Industry Act 1
TSA200 Tourism Software Applications 3
XXXXXX General Education Option 3
(Winter or Summer)
Semester 4 Course Name Hrs/Wk
FIS400 Cabin Crew Safety Specialist 4
FRN509 French - Level V 4
HPL225 Dining Room and Banquet Management 3
TIS200 Career Preparation/Placement (150 hours) 3
XXXXXX General Education Option 3

Contact Us

For more information, please visit our website at:
Admissions Advisors:
Domestic Admissions Advisor: Margaret Lim
Telephone: (416) 491-5050 Ext. 22806
International Admissions Advisor: Ida Yee
Telephone: (416) 491-5050 Ext. 22405
Registration & Records Advisor:
  Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Student Advisors:
Domestic Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
International Student Advisor: Xiaolei Wu
Telephone: (416) 491-5050 Ext. 22642
Program Coordinator: Catherine Griffith-Mills
Telephone: (416) 491-5050 Ext. 77405
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
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Tourism and Travel - Flight Services Video

Tourism and Travel - Flight Services student Katrina talks about her program and studying at Seneca. Click on image to begin video.


"Seneca was an amazing chance for me to realize my potential. It feels so great graduating and talking to all the friends I have made in college and seeing what airlines they are all working for, and fulfilling my own dream of becoming a flight attendant."

Emily Mackay
2011 Travel and Tourism – Flight Services

“When I wore my uniform for the first time, I had this enormous feeling of excitement inside of me. It was as if my dream came true, that now I am a Flight Attendant.”

Nathaly Benavides
Travel and Tourism - Flight Services

Seneca – Toronto, Canada Edit Page