Program Learning Outcomes

This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Training, Colleges and Universities.

As a graduate, you will be prepared to reliably demonstrate the ability to:

  • Describe the impact of major economic systems and current trends on Canadian society and business generally and the general insurance industry specifically.
  • Discuss the major categories of insurance and the purpose, structure and functions of industry organizations.
  • Analyze the terms of basic fire policy, automobile liability coverage, and coverage under accident benefits using risk assessment models.
  • Develop an effective plan that incorporates industry standards for claims investigation. Explain the basis of evaluation to meet the insurer’s obligations.
  • Describe risk underwriting in property, liability and automobile insurance, and evaluate the significance of the application, the loss experience and the impact of the Canadian legal system.
  • Design, construct and use spreadsheets that will provide meaningful information to support decision making and problem solving.
  • Use general accounting principles and follow internal control procedures to solve a variety of business problems.
  • Explain the communication process and apply principles of effective communication in listening, speaking and writing.
  • Identify sources of conflict and effectively utilize conflict management techniques.
  • Analyze supply, demand, and price levels to demonstrate the functioning of the Canadian markets.
  • Analyze legal problems of business in general and the general insurance industry specifically as a way of demonstrating the structure and processes of the Canadian legal system.
  • Explain how brokerage and marketing objectives affect brokerage sales plans, taking into consideration the various components of a firm’s marketing plan.
  • Write business communications that are grammatically sound and appropriate in tone given a particular audience and purpose.
  • Analyze the dynamics and trends in global business including social, political and economic factors.
  • Identify ethical issues, social responsibility and legal issues affecting Canadian business.
  • Identify ethical behaviour and social responsibility through the use of case studies.