Program Learning Outcomes
This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Training, Colleges and Universities.
As a graduate, you will be prepared to reliably demonstrate the ability to:
- Describe the impact of major economic systems and current trends on Canadian society and business generally and the general insurance industry specifically.
- Discuss the major categories of insurance and the purpose, structure and functions of industry organizations.
- Analyze the terms of basic fire policy, automobile liability coverage, and coverage under accident benefits using risk assessment models.
- Develop an effective plan that incorporates industry standards for claims investigation. Explain the basis of evaluation to meet the insurer’s obligations.
- Describe risk underwriting in property, liability and automobile insurance, and evaluate the significance of the application, the loss experience and the impact of the Canadian legal system.
- Design, construct and use spreadsheets that will provide meaningful information to support decision making and problem solving.
- Use general accounting principles and follow internal control procedures to solve a variety of business problems.
- Explain the communication process and apply principles of effective communication in listening, speaking and writing.
- Identify sources of conflict and effectively utilize conflict management techniques.
- Analyze supply, demand, and price levels to demonstrate the functioning of the Canadian markets.
- Analyze legal problems of business in general and the general insurance industry specifically as a way of demonstrating the structure and processes of the Canadian legal system.
- Explain how brokerage and marketing objectives affect brokerage sales plans, taking into consideration the various components of a firm’s marketing plan.
- Write business communications that are grammatically sound and appropriate in tone given a particular audience and purpose.
- Analyze the dynamics and trends in global business including social, political and economic factors.
- Identify ethical issues, social responsibility and legal issues affecting Canadian business.
- Identify ethical behaviour and social responsibility through the use of case studies.