Program Learning Outcomes

As a graduate, you will be prepared to reliably demonstrate the ability to:

  • Illustrate sound knowledge of Canadian businesses, their underlying organizational structure and how these functions are integrated, including:
    • Marketing
    • Accounting & Finance
    • Operations Management
    • Specialized Understanding of Human Resources
  • Demonstrate effective critical thinking and problem solving skills:
    • As a team member
    • In communication with management and employees
    • In an employment setting
  • Demonstrate effective research skills to:
    • Investigate legislation
    • Gather planning information
    • Conduct benchmarking
    • Conduct “what if” analysis
  • Plan and act within applicable laws and regulations, including:
    • Employment law
    • Basic contract law
    • Privacy laws
  • Employ mathematical skills and concepts to accurately:
    • Perform cost/benefit analysis
    • Evaluate the effectiveness and return on investment of proposals and/or projects
    • Prepare budgets
    • Project staffing requirements
    • Conduct competitive analysis of direct and indirect compensation plans
    • Project the cost of amendments to a collective agreement
  • Understand how human resources influences Canadian businesses to:
    • Build and environment that fosters effective working relationships
    • Improve decision making by gathering, analyzing, and incorporating relevant business and industry information
    • Incorporate ethical and legal issues into decision making
    • Develop a departmental or project budget
  • Apply and evaluate knowledge of organizational effectiveness to:
    • Evaluate employee feedback systems that support the organizational direction and culture
    • Develop programs designed to increase employee involvement
    • Maintain an inventory of Human Resources talent
    • Design programs designed to recognize and reward employees
  • Apply knowledge of employee and labour relations to effectively:
    • Evaluate Human Resources policies
    • Advise on the establishment, continuation, and termination of bargaining rights
    • Interpret collective agreements
    • Process grievances
    • Collect and analyze information required in collective bargaining and rights arbitration
  • Apply training and development concepts to:
    • Conduct needs assessments
    • Select an appropriate delivery format for training
    • Design training based on the principles of adult learning
    • Facilitate the delivery of training
    • Evaluate the impact of training on organizational performance
    • Develop training budgets
  • Employ effective staffing techniques and concepts to:
    • Develop a corporate identity
    • Build a talent pool
    • Use appropriate selection tools in the assessment of candidates
    • Improve the effectiveness and efficiently of staffing activities
  • Demonstrate thorough knowledge of total compensation by:
    • Recommending direct and indirect compensation plans that support organizational objectives
    • Evaluating the competitiveness of the total compensation program
    • Ensuring compliance with legal requirements
    • Developing employee communication tools about direct and indirect compensation plans
    • Ensuring payroll guidelines meet relevant legislation, tax laws, company policies, and contractual pay requirements
  • Assess workplace health and safety practices to:
    • Ensure practices meet legislative requirements
    • Analyze risk to the health and safety of employees
    • Determine appropriate preventative measures
  • Select and apply current workplace technology, including:
    • HRIS software
    • Microsoft Office
    • Communication software
    • internet
    • Web design software
    • Course management systems
    • Project management systems
  • Apply knowledge of human resource information management to:
    • Ensure compliance with legislated and contractual requirements for information management
    • Prepare reports
    • Improve the efficiency and effectiveness of Human Resources functions
  • Demonstrate effective interpersonal and team skills, including:
    • Listening and questioning skills
    • Demonstrating respect for views and perspectives of others
    • Contributing creative and innovative ideas to a team project
    • Using appropriate verbal and non-verbal communications
    • Conflict resolution
    • Decision making
    • Fulfillment of commitments
  • Demonstrate professional level written communications abilities through:
    • Preparation of appropriate reports, proposals and case studies
    • Development of contract language
    • Accurate use of grammar, spelling, punctuation and sentence mechanics
  • Demonstrate effective communications skills, including:
    • Organizing information for a variety of purposes and audiences
    • Making presentations to groups
    • Facilitating learning with groups
    • Interviewing
  • Practice lifelong learning skillos through:
    • Self-directed learning
    • Team learning
    • Web-based learning
    • Career planning
  • Demonstrate in-depth knowledge, understanding and appreciation of the society and culture in the world, genre of a traditional liberal arts education.