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Global Hospitality Operations Management

Available: Summer, Winter, Fall

Program Description

Lead Around the World

Seneca's Global Hospitality Operations Management program is a dynamic interdisciplinary business program that is designed to develop your strategic and operational management skills. You will discover a world of opportunity in this multibillion-dollar hospitality industry that is fueled by the delivery of outstanding service. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management, marketing techniques and develop the exceptional service leadership skills you need to be a sought-after professional within this multifaceted global industry.

Explore an MBA - International Study Abroad Opportunity

This program provides an opportunity to earn an MBA in Global Hospitality Business Development from IMI International Management Institute Switzerland in Luzern. IMI is one of the leading Hotel and Tourism Management schools in the world.

Once you've completed your graduate certificate in Global Hospitality Operations Management at Seneca, you can apply to IMI for one-term (11-week) to complete the MBA program. The MBA in Global Hospitality Management is an international degree that will prepare you to further progress within your management career in the industry.

What You'll Learn

Throughout the program you'll learn from industry leaders and educators while utilizing state-of-the-art labs, business case studies and field work projects to enhance your expertise.

The program will focus on developing your core skills in service design, delivery and experience. You'll learn to create a highly innovative culture that links service design directly to the consistent delivery of business processes and systems used by firms across the competitive global hospitality and tourism industry.

Look the Part

Studying and working in a business professional attire will allow you to become practiced in formal, occupation-specific presentation and prepare you to become the next generation of Global Hospitality Leaders. These measures are vital to the program curriculum and contribute to your professional experience and success.

Apply Online

Starting in May 2020, this program will be located at Newnham Campus.



2 Semesters (8 Months)

Credential Awarded

Ontario College Graduate Certificate

Your Career

As a program graduate, you'll be equipped with the tools and techniques to find work in a wide range of hospitality, travel and tourism related roles including: Assistant Manager – Operations, Assistant Manager – Hotel, Banquet Manager, Catering Sales Manager, Conference Service Manager, Travel and Tourism Manager in – Projects, Sales and Marketing, Experience, Customer Retention of Hotel Accounts among others.

Take your newly developed skills and knowledge back home to broaden your employment prospects or you may be able to extend the duration of your Canadian experience by obtaining a 1-3 year post-graduate work permit.

Work-Integrated Learning - Optional

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Related Careers


This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario university/college degree or college diploma, or equivalent
  • English proficiency at the postsecondary level

International Students

Apply online using Seneca's International Web Application.

Program Costs

Choose academic year:

Tuition – Domestic


Tuition – International


Book & Supply Costs


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.


Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

416.491.5050 ext. 22840

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

416.491.5050 ext. 22608
Additional Contacts
Financial Aid & Awards

Program Coordinator

Athena Hurezeanu 416.491.5050 ext. 26093

Program Chair

Angela Zigras 416.491.5050 ext. 77531

Why Choose Seneca?

Passionate, expert faculty from a range of professions

Real-world learning experiences through paid and non-paid work opportunities

Curriculums developed in collaboration with industry advisory committees

A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates

Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network