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Global Hospitality Services Leadership

Available: Summer, Fall, Winter

Program Description

The Global Hospitality Service Leadership program is designed to provide you with the leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change. This program will introduce you to leadership and innovative service models, digital management and the effective use of predictive analytics and measurements, as well as live-data service with an intimate view of customer knowledge for the hospitality industry. Gain the leadership skills to work in open and interconnected systems within organizations, and the business acumen to assist managers, visionaries, and entrepreneurs. Become a sought-after professional able to empower and lead employees to operationalize visions and creatively sustain competitive advantage in a constantly changing global business climate.



2 Semesters (8 Months)

Credential Awarded

Ontario College Graduate Certificate

Your Career

As a program graduate, you’ll be equipped with the tools and techniques to find work in a wide range of industries, including: hospitality and tourism, service-related industries and technology-driven industry in hospitality.

Admission Requirements

Program Eligibility

  • An Ontario university/college degree or three-year college diploma, or equivalent. Applicants with a combination of postsecondary and significant related work experience may be considered. A resume and references will be requested.
  • English proficiency at the graduate level.

Program Costs


Tuition – Domestic


Tuition – International


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.


Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

416.491.5050 ext. 22840

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

416.491.5050 ext. 22608
Additional Contacts
Financial Aid & Awards

Program Coordinator

Athena Hurezeanu 416.491.5050 ext. 26093

Program Chair

Angela Zigras 416.491.5050 ext. 77531

Why Choose Seneca?

Passionate, expert faculty from a range of professions

Real-world learning experiences through paid and non-paid work opportunities

Curriculums developed in collaboration with industry advisory committees

A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates

Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network