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Tourism - Services Management - Global Tourism Business Specialization

Available: Summer, Fall, Winter

Program Description

This Global Tourism Business Specialization diploma program is designed to provide you with the skills necessary for roles in an industry that is business focused and service-driven. Studies will emphasize growing and honing your business and entrepreneurial skills while developing, promoting and selling global tourism products and services. You'll gain the ability to approach the industry with a solid grounding in business and apply your service leadership skills to creating exceptional customer experiences. The ability to innovate, develop tourism destinations and implement exciting new tourism services in a global marketplace will set you apart and give you that competitive edge.

The business of Global Tourism encompasses five interdependent industry groups: accommodations, food and beverage services, recreation and entertainment, transportation and travel services – making the tourism sector a large contributor to economic growth in Ontario, Canada and the world. As such the tourism industry provides graduates with a diverse range of employment opportunities nationally and internationally.

In semester two of the program you can continue your studies in the Global Tourism Business Specialization or switch to the Meeting, Conventions and Events Specialization, also a two-year diploma. Switching is easy with a common first semester in both programs.

Get the Look. Get the Experience:

Studying and working in the Seneca uniform, will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world. *You'll also benefit from 150 hours of valuable field placement work experience as well as an opportunity to take an optional co-op placement – allowing you to network and build industry connections ahead of graduation.

*As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.

International Travel/Study Abroad

As a student in the Tourism – Services Management programs you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Federal Institute of Ceará (IFCE) - Forteleza, Brazil
  • Zulu Nyala Game Lodge - South Africa
  • Les Roches International School of Hotel Management - Switzerland
  • Select Mobile Intensive Learning Opportunities in the Caribbean, Europe, or Baltics

Field Placement

You'll complete 150 hours of unpaid placement in the fourth semester in one of the tourism and travel segments. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before accepting a field placement position.

Industry Partnerships

Industry partners that employ our students for field placement and employment upon graduation are Active Travel, AirMiles/Loyalty Group, Merit Travel, Transat Holidays, Expedia Cruiseshipcenters, Carlson Wagonlit Travel, Victours, Royal Caribbean International Cruise Line, Donalda Club, Fairmont Hotels, Air Canada Vacations, Trafalgar Tours, Sunwing Airlines, American Express, CAA Travel, Sears Travel, Thomas Cook Travel, Tai Pan Tours, G Adventures, Sunquest Vacations, Goway Travel, Marlin Travel, Mariposa Cruise Line, Conquest, Contiki, Encore Cruises, Sheraton Hotels, Vision 2000 Travel Group, Jazz Aviation, WestJet, Porter Airlines, and Tour East Holidays, Holiday Inn Express & Suites Newmarket, Sea2Sky Travel, TNT Tours, Centre Holidays, Residence Inn by Marriott.

Apply Online

Starting in May 2020, this program will be located at Newnham Campus.



4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

Your Career

The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca's Tourism - Services Management – Global Tourism Business Specialization (GTB) program prepares you to explore exciting business careers in the following areas: resorts, hotels, cruise lines, airlines, tourism development and marketing organizations, travel information centres, national parks and campgrounds, tourism attractions, festivals and event planners, tour organizations, ground transportation, in-bound tourism, travel retailers, destination specialist, and internet travel retailer.

Work-Integrated Learning - Optional

Optional Co-op

Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.


  • Association of Corporate Travel Executives (ACTE)
  • Association of Canadian Travel Agencies (ACTA)
  • Cruise Line International Association (CLIA)
  • Global Business Travel Association (GBTA)
  • International Society of Travel and Tourism Educators (ISTTE)
  • Meeting Professionals International (MPI)
  • Travel Industry Council of Ontario (TICO)
  • Tourism Industry Association of Canada (TIAC)
  • Tourism Toronto

Related Careers


This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Program Costs

Choose academic year:

Tuition – Domestic


Tuition – International


Book & Supply Costs


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.


Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

416.491.5050 ext. 22840

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

416.491.5050 ext. 22608
Additional Contacts
Financial Aid & Awards

Program Coordinator

Catherine Griffith-Mills 416.491.5050 ext. 77405

Program Chair

Angela Zigras 416.491.5050 ext. 77531

Why Choose Seneca?

Passionate, expert faculty from a range of professions

Real-world learning experiences through paid and non-paid work opportunities

Curriculums developed in collaboration with industry advisory committees

A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates

Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network