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Hospitality - Hotel and Restaurant Services Management

Available: Fall, Winter

Program Description

In this four-semester program, learn and discover the concepts and techniques related to hotel and restaurant operations, food preparation and service, front and back office operations as well as marketing, financial analysis, accounting and intercultural team dynamics. Gain a thorough foundation of national and international markets, exceptional guest service, industry standard software applications, leadership, cultural diversity and management skills. Networking with industry partners through guest speakers, events and field trips, or becoming a VIP ambassador for the School of Hospitality and Tourism along with a six month paid externship will give you a competitive edge.

Upon successful completion of the program, you will have attained several industry certifications, with the relevant training in Food Handling, Smart Serve, First Aid and CPR, and Workplace Hazardous Materials Information Systems (WHMIS).

Studying and working in the Seneca uniform will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world.** You'll gain work experience through an externship or optional co-op placement between year one and two of the program - allowing you to network and build industry connections prior to graduation.

* As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.

** Externships are paid work integrated learning opportunities to gain industry experience and network with industry professionals.

International Travel/Study Abroad

As a student in the Hospitality Management – Hotel and Restaurant Services Management program you are eligible to apply to study abroad and may qualify for an externship placement position at one of the following international institutions:

  • Federal Institute of Ceará (IFCE) Forteleza, Brazil
  • Zulu Nyala Game Lodge - South Africa
  • Les Roches International School of Hotel Management Switzerland

Campus

Duration

4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

Your Career

The hospitality industry is continually evolving to provide superior services and experiences to customers. As a graduate of Seneca's Hospitality Management – Hotel and Restaurant program you will gain the skills and competencies to work and manage effectively in the hospitality industry, which includes hotels, lodges, resorts, casinos, restaurants, caterers, clubs, cruise ships, amusement parks, seniors' residence and much more. You may find a career in a supervisory and management position in hotel front office, food and beverage operations, catering, resort operations, event and meeting planning, banquet services, human resources, room bookings, marketing and sales or hotel and restaurant administration.

Industry Partnerships

“The Donalda Club has proudly employed Seneca students over the last 5 years. Their outstanding work ethics and drive for success makes them some of our finest, most well-rounded staff. Each year, the Donalda Club embarks on a new season with goal-driven students from Seneca’s School of Hospitality and Tourism. The Donalda Club makes it their main goal to assist and develop each individual where their opportunities are endless.”

Antoinette Steede
Executive Assistant & Human Resources Manager
Donalda Club Toronto

Professional Certifications

During the course of study, you will be required to attain the following Professional Certifications*:

  • Smartserve
  • First Aid and CPR
  • Workplace Hazardous Materials Information System (WHMIS)
  • Food Handling Certification
  • Guest Service Gold

Professional Affiliations

  • American Hotel & Lodging Educational Institute (AH&LA)
  • Association of Corporate Travel Executives (ACTE)
  • Canadian Hotel Marketing & Sales Executives (CHMSE)
  • Certified Meeting Professional (CMP)
  • Council on Hotel, Restaurant, and Institutional Education (CHRIE)
  • Meeting Planners International (MPI)
  • Ontario Restaurant Hotel and Motel Association

Related Careers

PROGRAM LEARNING OUTCOMES

This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 11 Mathematics: (C) or (U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note

  • Although not required for admission, a basic proficiency in personal computer applications and possession of an up-to-date computer or laptop are recommended for your success in the program.

Program Costs

2017-18 ACADEMIC YEAR

Tuition – Domestic

$3,713

Tuition – International

$14,200

Book & Supply Costs

$2,220


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.

Admissions

Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

Domestic
Alex Tyo 416.491.5050 ext. 22804 Alexander.Tyo@senecacollege.ca
International

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

Student Recruitment
Additional Contacts

Program Coordinator

Heather Laver 416.491.5050 ext. 77252 Heather.Laver@senecacollege.ca

Program Chair

Angela Zigras 416.491.5050 ext. 77531 Angela.Zigras@senecacollege.ca

Why Choose Seneca?

Passionate, expert faculty from a range of professions


Real-world learning experiences through paid and non-paid work opportunities


Curriculums developed in collaboration with industry advisory committees


A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates


Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network