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Hospitality - Hotel and Restaurant Services Management

Available: Fall, Winter

Program Description

Prepare to work in the dynamic hotel, restaurant, wedding, and conference planning industry.  Learn and discover the concepts and techniques related to operations, planning, food preparation, quality service, as well as marketing, sales, financial analysis, accounting and intercultural team dynamics. Gain a thorough foundation of national and international markets, exceptional guest service, industry standard software applications, leadership, cultural diversity, and management skills. Networking with industry partners through guest speakers, events, field trips, and a six-month paid work externship.

Upon successful completion of the program, you will have attained several industry certifications, with relevant training in Food Handling, Smart Serve, First Aid and CPR, and Workplace Hazardous Materials Information Systems (WHMIS).


View our:
Hospitality Lab

Studying and working in the Seneca uniform will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world*. You'll gain work experience through a six-month externship placement between year one and two of the program - allowing you to network and build industry connections prior to graduation**.

* As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.

** Externships are paid work integrated learning opportunities to gain industry experience and network with industry professionals.

During your first semester, you will have the opportunity to choose one of the following concentrations:

  1. Hospitality – Hotel and Restaurant Services Management Concentration:

    The hospitality industry is continually evolving to provide superior services and experiences to customers. As a graduate of Seneca's Hospitality Management – Hotel and Restaurant program you will gain the skills and competencies to work and manage effectively in the hospitality industry, which includes hotels, lodges, resorts, casinos, restaurants, caterers, clubs, cruise ships, amusement parks, seniors' residence, attractions, and much more.

  2. Hospitality – Hotel and Restaurant Services Management, Wedding and Conference Planning Concentration:

    Canada leads the way in organizational planning and execution of events, making Canada an attractive location for internationally recognized organizations to plan weddings, meetings, conventions and conferences.

    Wedding, meeting, convention and conference planners see the "big picture" when it comes to planning and organizing events. Whether it’s a dream wedding or an executive conference, this program will provide you the tools to deliver flawless events. From negotiating with vendors to designing the perfect marketing plan, you will gain the knowledge you need to run the show.

Please see the Courses tab below for curriculum details.


International Travel/Study Abroad

As a student in the Hospitality Management – Hotel and Restaurant Services Management program you are eligible to apply to study abroad and may qualify for an externship placement position at one of the following international institutions:

Apply Online

Starting in May 2020, this program will be located at Newnham Campus.



4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

Your Career

Your career can begin in a:

·         supervisory and management position in hotel front office

·         revenue management

·         hotel, resort, club or restaurant operations

·         food and beverage operations

·         catering sales

·         banquet management and services

·         hospitality human resources

·         room bookings

·         marketing and sales in the hospitality sector

·         hotel, club or restaurant administration.

·         wedding planner

·         event planner

·         conference and conventional planner,

·         meeting planner

·         program planner for incentive travel

·         trade show planner

·         corporate marketing events specialist

·         cultural event planner, festivals planner

·         special events planner

·         sports and entertainment events planner.

In addition to running the show, event planners typically gain positions with the following organizations;

  • Wedding reception centers
  • Conventions & Function centers
  • Hospitality catering companies
  • Event management consultants and companies
  • Promotional companies
  • Wedding and party planners
  • Exhibition venues and services
  • Incentive planners
  • Fund raising and charity organizations
  • Sports and entertainment centers

Industry Partnerships

“The Donalda Club has proudly employed Seneca students over the last 8 years. Their outstanding work ethics and drive for success makes them some of our finest, most well-rounded staff. Each year, the Donalda Club embarks on a new season with goal-driven students from Seneca’s School of Hospitality and Tourism. The Donalda Club makes it their main goal to assist and develop each individual where their opportunities are endless.”

Antoinette Steede
Executive Assistant & Human Resources Manager
Donalda Club Toronto

Professional Certifications

During the course of study, you will be required to attain the following Professional Certifications*:

  • Smartserve
  • First Aid and CPR
  • Workplace Hazardous Materials Information System (WHMIS)
  • Food Handling Certification
  • Guest Service Gold

Professional Affiliations

  • American Hotel & Lodging Educational Institute (AH&LA)
  • Association of Corporate Travel Executives (ACTE)
  • Canadian Hotel Marketing & Sales Executives (CHMSE)
  • Certified Meeting Professional (CMP)
  • Council on Hotel, Restaurant, and Institutional Education (CHRIE)
  • Hotel Association of Canada (HAC)
  • Hotel Finance and Technology Professionals (HFTP)
  • Meeting Planners International (MPI)
  • Ontario Restaurant Hotel and Motel Association (ORMA)

Related Careers


This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 11 Mathematics: (C) or (U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).


Although not required for admission, a basic proficiency in personal computer applications and possession of an up-to-date computer or laptop are recommended for your success in the program.

Program Costs

Choose academic year:

Tuition – Domestic


Tuition – International


Book & Supply Costs


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.


Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

416.491.5050 ext. 22840

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

416.491.5050 ext. 22608
Additional Contacts
Financial Aid & Awards

Program Coordinator

Heather Laver 416.491.5050 ext. 77252

Program Chair

Angela Zigras 416.491.5050 ext. 77531


HTM students learn what it's like to be behind-the-scenes as they prepare and serve a meal for classmates and professors. Video

Why Choose Seneca?

Passionate, expert faculty from a range of professions

Real-world learning experiences through paid and non-paid work opportunities

Curriculums developed in collaboration with industry advisory committees

A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates

Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network