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Tourism - Services Management - Flight Services Specialization

Available: Summer, Fall, Winter

Program Description

Note: Program name change effective September 2017 see: Flight Services – Operations and Cabin Management.

Earn your wings. Today's flight attendants are highly trained, highly skilled and focus on safety as the core of their job function. The Tourism - Services Management - Flight Services Specialization (TFS) diploma program encourages you to develop career-related skills, knowledge and behaviours to effectively perform a variety of functions required in providing passenger safety and service as you work in the airline industry.

Transforming Your Learning

Seneca is continually finding new ways of introducing current business technologies into its programming. Starting in January 2017, as a new student in the Tourism: Service Management – Flight Services Diploma program you’ll lighten your book load. Flight Services courses will now be offered digitally and course materials delivered via Apple's iPad. You’ll benefit from relevant and engaging course content that promotes collaboration and conversation to ensure you’re always learning ahead of the curve. If you already have an iPad that’s great, you’ll need iOS 7 or higher with at least 2GB of space to accommodate course materials. If you don't, don’t worry you’ll just need to purchase one directly through Apple or one of their authorized retailers. Get ahead at Seneca.

Graduates from this program receive a Tourism: Services Management Ontario College Diploma.

Get the Look. Get the Experience.

As a student in the Tourism: Services Management – Flight Services Option Diploma program, you'll study and work in the Seneca Flight Services uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation and prepare for the real world. Also, you will acquire First Aid, CPR and Smart Serve certification*. In semester four you'll have an opportunity to experience the industry and network with like-minded professionals through a valuable field placement.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

International Travel/Study Abroad

As a student in the Tourism and Travel program you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Fernwood Business School – Aspire Group in Pretoria, South Africa
  • Zulu Nyala Game Lodge – South Africa
  • Swiss Hotel Management School – Montreaux, Switzerland.

Field Placement

As part of your program credit hours, you will complete 150 hours of unpaid field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

Campus

Duration

4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

Your Career

Set course for a career in the exciting and diverse airline profession. Continued growth in the aviation industry ensures a steady demand for well-motivated, customer-oriented professionals. As a graduate from the Tourism - Services Management - Flight Services Specialization program, you may find employment as a flight attendant, airline passenger service representative, airline check-in agent, cabin crew or an airline reservation agent for Canadian or international air, rail and cruise carriers.

Affiliations/Associations

  • Air Canada
  • Air Transat
  • Emirates Airlines
  • Jazz
  • Loyalty Group (Airmiles)
  • Porter Airlines
  • Royal Caribbean Cruise lines
  • Sunwing Airlines
  • Westjet

Related Careers

PROGRAM LEARNING OUTCOMES

This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note

  • Although not required for admission, the following are recommended for your success in the program:
    • Grade 11 French
    • Proficiency in a second language.

Program Costs

2017-18 ACADEMIC YEAR

Tuition – Domestic

$3,713

Tuition – International

$14,200

Book & Supply Costs

$2,523


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.

Admissions

Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

Domestic
Alex Tyo 416.491.5050 ext. 22804 Alexander.Tyo@senecacollege.ca
International

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

Student Recruitment
Additional Contacts

Program Coordinator

Carrie Broughton 416.491.5050 ext. 77591 Carrie.Broughton@senecacollege.ca

Program Chair

Angela Zigras 416.491.5050 ext. 77531 Angela.Zigras@senecacollege.ca

Why Choose Seneca?

Passionate, expert faculty from a range of professions


Real-world learning experiences through paid and non-paid work opportunities


Curriculums developed in collaboration with industry advisory committees


A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates


Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network