The Travel Services Specialization diploma program is designed to provide an understanding of the skills and knowledge required to work in the corporate business, leisure, or cruise travel sectors. Travel is business and emphasis is placed on developing a service-driven attitude and honing business skills in marketing, sales and customer relations, negotiation, risk management, industry specific global distribution reservation systems, and international tourism destinations and geography. Prior to graduation and launching your professional career you'll have an opportunity to obtain the Association of Canadian Travel Agencies', Travel Counsellor Certification*.
In semester two of the program you can continue your studies in the Tourism Services Specialization or switch to the Meeting, Conventions and Events Specialization or Global Tourism Business also two-year diplomas. Switching is easy with a common first semester in both programs.
Studying and working in the Seneca uniform, will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world. * You'll also benefit from 150 hours of valuable field placement work experience as well as an opportunity to take an optional co-op placement – allowing you to network and build industry connections ahead of graduation.
*As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.
As a student in the Tourism – Services Management programs you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:
Industry partners that employ our students for field placement and employment upon graduation are Active Travel, AirMiles/Loyalty Group, Merit Travel, Transat Holidays, Expedia Cruiseshipcenters, Carlson Wagonlit Travel, Victours, Royal Caribbean International Cruise Line, Donalda Club, Fairmont Hotels, Air Canada Vacations, Trafalgar Tours, Sunwing Airlines, American Express, CAA Travel, Sears Travel, Thomas Cook Travel, Tai Pan Tours, G Adventures, Sunquest Vacations, Goway Travel, Marlin Travel, Mariposa Cruise Line, Conquest, Contiki, Encore Cruises, Sheraton Hotels, Vision 2000 Travel Group, Jazz Aviation, WestJet, Porter Airlines, and Tour East Holidays, Holiday Inn Express & Suites Newmarket, Sea2Sky Travel, TNT Tours, Centre Holidays, Residence Inn by Marriott.
As part of your program credit hours, you will complete 150 hours of unpaid field placement in the fourth semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third-semester subjects before accepting a field placement position.
The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca’s Tourism - Services Management - Travel Services Specialization (TIS) program prepares you to explore exciting business careers in the following areas: corporate travel specialist, ground transportation, in-bound tourism, hospitality, ship and cruise service, travel retailers, event specialist, tour operators, home-based travel counsellor, convention/conference/meeting planner assistant, destination specialist, wedding planner and internet travel retailer.
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.
This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.
Although not required for admission, Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics: (U) or (M) are recommended for your success in the program.
$3,818
$14,979
$2,205
Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.
The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.
Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.
Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.
Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.
Also see: English and General Education requirements.
Semester 1 | |
---|---|
EAC150 | College English |
HSP101 | Service Leadership |
TCS200 | Computer Applications for Tourism |
TIS101 | Tourism Applications |
TRV103 | North American Tourism Destinations |
TRV106 | Reality Tourism |
Semester 2 | |
MRK233 | Services Marketing |
TRV202 | Leisure Tourism Services |
TRV203 | International Tourism Destinations |
TRV204 | Tourism Operations |
TSA300 | Amadeus Reservation Specialist |
WTP100 | Work Term Preparation (Work-Integrated Learning option only) |
plus: General Education Course | |
Work-Integrated Learning Term | |
TIS331 | Travel Services Specialization, Co-op (Work-Integrated Learning option only) |
Semester 3 | |
MRK335 | Sales and Relationships Management |
TCS300 | Cruise Specialist |
TRV299 | Career Readiness |
TRV301 | Legal Liability and Risk Management |
TRV302 | Travel Services Operations |
TSA200 | Tourism Software Applications |
plus: General Education Course | |
Semester 4 | |
HTM330 | Human Resource Management |
TIS200 | Career Preparation/Placement |
TRV401 | Global Business Travel Management |
TRV402 | The Travel Professional |
plus: General Education Course |
Semester 1 | |
---|---|
EAC150 | College English |
HSP101 | Service Leadership |
TCS200 | Computer Applications for Tourism |
TIS101 | Tourism Applications |
TRV103 | North American Tourism Destinations |
TRV106 | Reality Tourism |
Semester 2 | |
HTM330 | Human Resource Management |
MRK233 | Services Marketing |
TRV202 | Leisure Tourism Services |
TRV203 | International Tourism Destinations |
TRV204 | Tourism Operations |
WTP100 | Work Term Preparation (Work-Integrated Learning option only) |
plus: General Education Course | |
Work-Integrated Learning Term | |
TIS331 | Travel Services Specialization, Co-op (Work-Integrated Learning option only) |
Semester 3 | |
MRK335 | Sales and Relationships Management |
TCS300 | Cruise Specialist |
TRV299 | Career Readiness |
TRV301 | Legal Liability and Risk Management |
TRV302 | Travel Services Operations |
TSA200 | Tourism Software Applications |
plus: General Education Course | |
Semester 4 | |
TIS200 | Career Preparation/Placement |
TRV401 | Global Business Travel Management |
TRV402 | The Travel Professional |
TSA300 | Amadeus Reservation Specialist |
plus: General Education Course |
Semester 1 | |
---|---|
EAC150 | College English |
HSP101 | Service Leadership |
TCS200 | Computer Applications for Tourism |
TIS101 | Tourism Applications |
TRV103 | North American Tourism Destinations |
TRV106 | Reality Tourism Career Planning |
Semester 2 | |
HTM330 | Human Resource Management |
MRK233 | Services Marketing |
TRV202 | Leisure Tourism Services |
TRV203 | International Tourism Destinations |
TRV204 | Tourism Operations |
CPP100 or WTP100 |
Co-op Professional Theory (Work-Integrated Learning option only) or Work Term Preparation (Work-Integrated Learning option only) |
plus: General Education Course | |
Work-Integrated Learning Term | |
CWT100 or TIS331 |
Work Term (Work-Integrated Learning option only) or Travel Services Specialization, Co-op (Work-Integrated Learning option only) |
Semester 3 | |
MRK335 | Sales and Relationships Management |
TCS300 | Cruise Specialist |
TRV301 | Legal Liability and Risk Management |
TRV302 | Travel Services Operations |
TSA200 | Tourism Software Applications |
CPP200 or WIL100 |
Work-Integrated Learning Professional Practice (Work-Integrated Learning option only) or Work-Integrated Learning (Work-Integrated Learning option only) |
plus: General Education Course | |
Semester 4 | |
TIS200 | Career Preparation/Placement |
TRV401 | Global Business Travel Management |
TRV402 | The Travel Professional |
TSA300 | Amadeus Reservation Specialist |
plus: General Education Course |
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Passionate, expert faculty from a range of professions
Real-world learning experiences through paid and non-paid work opportunities
Curriculums developed in collaboration with industry advisory committees
A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates
Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network