Reviews and examines the operations of the Financial Consumer Agency of Canada (FCAC) and consumer provisions rules and legislations in the Canadian retail banking sector.
Ideal for training new compliance officers who have no previous experience dealing with FCAC and market conduct regulations.
Provides an excellent overview of consumer provisions compliance management.
Reviews statute law and rules of statutory interpretation.
Provides basic knowledge of legislation interpretation.
Enriches knowledge base for compliance officers at all levels.
Ethical Thinking and Ethical Decision-Making Process
Helps compliance officers with strong characters and abilities to become independent ethical decision-makers.
Improves compliance culture within an organization by training all individuals at a bank to become independent decision-makers.
Focuses on adhering to the spirit of the law/regulations through utilizing ethical decision- making process rather than the letter of the law.
Examines the importance of efficient, accurate communication for compliance officers who are dealing with cross-functional and inter-departmental communications with different levels of an organization.
Ideal as a refresher course for experienced compliance officers and as basic training for new compliance officers.