AIP203 - Office II: Information Processing/Word II

Outline info
Last revision date 2018-07-20 13:49:25.052
Last review date 2018-07-20 13:49:37.995

Subject Title
Office II: Information Processing/Word II

Subject Description
Using Microsoft Word 2016, students expand on the features covered in KIP103 (formerly KIP101) including: multi-page letters and memos, reports with additional parts, newsletters, agendas, and itineraries. Upon completion of the subject, the successful student has a minimum keyboarding speed of 45 net words per minute. This subject consists of 72 hours of instructional time as well as homework assignments.

Credit Status
This is a credit subject applicable toward Office Administration certificate programs offered through the Faculty of Continuing Education and Training.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Word Processing Applications

1. Create footnotes and end notes.
2. Merge documents.
3. Create and format tables.
4. Add borders and insert clip art.
5. Sort and select.
6. Create outlines.
7. Work with shared documents.
8. Format documents and sections.
9. Format with special features.
10.Create headers and footers in a document.

Business Document Formatting

1. Use the appropriate style and format required to produce various documents.
2. Continue to demonstrate the ability to produce in mailable format the documents covered in KIP101 and to know the appropriate format of various other documents.
3. Demonstrate the ability to produce in a mailable format the documents itemized above from typewritten, rough draft, handwritten, or author-edited copy.
4. Produce all required assignments and tests and exams to mailable business standards within prescribed time limits.
5. Follow verbal and written instructions.

Keyboarding proficiency minimum of 45 net words per minute.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Keyboarding Information Processing KIP 103, Grammar Is Important SST 051.

It is your responsibility to ensure that program requirements and subject prerequisites as outlined are met. Prerequisites are included for your academic protection. Subject content and your professor's teaching assumes that students are academically prepared and instruction will proceed accordingly. Students lacking prerequisites not only jeopardize their own ability to succeed but present unnecessary interruption. If you lack appropriate prerequisites (or advance standing for the prerequisite subject) you may be asked to withdraw or transfer to a more appropriate subject with the risk of academic/financial penalty.  It is your responsibility to save documents, articles and notes that the instructor has provided on BlackBoard or in class. Students will not be able to access BlackBoard as of the last day of the student's class. 

Topic Outline
The order of the topics is at the discretion of the professor. The content of one module does not have to be completed before another module is started, nor do the modules have to be taught in the order listed.  Rather by the end of the subject all  the topics will have been covered.

Word Processing Applications

1. Create footnotes and endnotes

  • Create, view, edit, move, copy, and delete footnotes and endnotes
  • Customize footnote and endnote settings
  • Convert footnotes to endnotes and endnotes to footnotes

2. Merge documents
  • Create a data source and main document with Mail Merge Helper
  • Merge files
  • View merged records and check for errors
  • Edit the data source
  • Merge envelopes and mailing labels
  • Create lists with merge
  • Input text during a merge
  • Hyperlinks

3. Advanced tables
  • Auto format a table
  • Create a table using the tables and borders toolbar (draw)
  • Review borders and shading
  • Review merge/split cells
  • Setting tabs in a table
  • Sort in a table
  • Use formulas in a table

4. Add borders and insert clipart
  • Add borders and shading from the formatting toolbar
  • Add borders and shading from the borders and shading dialogue box
  • Add a border line to a footer
  • Insert, size, format, and move clipart in documents
  • Create and format a text box

5. Sort and select
  • Sort text in paragraphs, columns, tables, and data source documents
  • Sort on more than one field
  • Select specific information from a document

6. Create outlines
  • Create an outline
  • Collapse and expand outline headings
  • Organize and number an outline

7. Format documents and sections
  • Insert a section break
  • Turn on/off the widow/orphan control feature
  • Keep (a) paragraph(s) of text together
  • Create Auto Text entries

8.  Format with special features
  • Use templates
  • Create newspaper columns
  • Edit text in columns
  • Remove column formatting
  • Change column width and spacing
  • Balance columns on a page
  • Create macros in Microsoft Word

9.  Create headers and footers  in a document
  • Work with headers and footers
  • Create different headers/footers in a document
  • Insert page numbering in a document

10. Work with shared documents
  • Track changes to a document
  • Accept/reject changes to a document
  • Create, view, delete, and print comments
  • Send and route documents
  • Set the file location for Workgroup templates
  • Create multiple versions of a document

Business Document Formatting

1. Use the appropriate style and format required to produce the following documents:
  • Full block and modified-block letter style with special notations
  • Punctuation styles
  • Two-page letters
  • Envelopes with special notations
  • Two-page memos
  • Announcement/invitation and title pages
  • Newsletters
  • Minutes
  • Itineraries

2. Continue to demonstrate the ability to produce in mailable format the documents covered in KIP101 and to know the appropriate format for the following items:
  • Footnotes and endnotes
  • Continuation page headings
  • Copy and blind copy notations
  • Mailing and personal/confidential notations
  • Subject line
  • Salutations
  • Open punctuation

3. Demonstrate the ability to produce in a mailable format the documents itemized above from typewritten, rough draft, hand written, or author-edited copy, within a prescribed time limit.
  • Use proof readers’ marks
  • Use the prescribed office reference manual as a resource

4. Produce all required assignments and tests and exams to mailable business standards within prescribed time limits.
  • Produce all assignments and tests and examinations to mailable standards while demonstrating competence in using correct format and procedures for inputting on disk, saving, retrieving, proof reading, editing, updating, and printing using Word 2016 software

5. Follow verbal and written instructions.
  • Demonstrate the ability to listen to, comprehend, question if necessary and/or appropriate, and carry out verbal or written instructions pertaining to the production of documents

Mode of Instruction
Students learn through classroom lectures as well as hands-on classroom and homework assignments and timed writings. Speed and accuracy are developed through the consistent use of drills, homework assignments and timed writings. Students must have ready access to a computer with Word 2016 in order to complete homework assignments. Students have access to computers through the Microcomputer Centre or student workrooms where applicable.

Blended models of delivery may also be available. 

Prescribed Texts
College Keyboarding (Lessons 56-110) - Advanced Word Processing, Microsoft Word 2016, 20th Edition, Publisher:  Nelson Education Inc.. ISBN#9781337103268

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Since this is a professional credit subject, marking standards reinforce professional practice by demanding legible, tidy work. Written materials should be well organized, correctly formatted and grammatically correct, with proper spelling and punctuation.

Please Note

  • Assignments, tests and the final examination are evaluated on subject knowledge as well as correct language usage, organization, and mastery of the subject. 
  • In recognition of the significance of proper language skills in the workplace, marks are deducted, in accordance with departmental policy, for language errors on all tests, assignments and exams. (i.e. spelling, grammar, word usage, sentence, and paragraph structure, etc.) 

  • The student must retain a copy of all assignments.
  • If assignments are handed in late without sufficient medical or other reason, which must be documented and approved, two marks per day will be deducted for each day the assignment is late up to a maximum of 10 marks in total. 
  • Assignments will not be accepted after the return of graded assignments to the class and/or the provision to the class of the answers to the assignment.
  • Written assignments must be word processed. At the professor’s discretion, assignments that are not word processed, may be subject to mark deduction or not accepted. 
  • For particulars, please obtain standards, dates, etc. from your instructor.

Absenteeism and Tests
  • Students should be aware that absenteeism will impact on their ability to achieve satisfactory grades.
  • If you miss a test, you must provide the reason in writing to the instructor within one week. If your reason is accepted, the weighting of that test will be added to that of the final exam.  Otherwise, you will be given a zero for the test. You must submit an original doctor’s certificate identifying the date, length of time of expected absence and the specific reason for your absence, or other appropriate documentation.
  • Progress tests and quizzes may not be announced in advance and details of the assignment requirements may be explained in class.

Final Exam/ Final Assignment
  • Students must attain a grade of at least 50% to pass the course.
Academic Honesty

Students at Seneca College are expected to be honest and forthright in their academic endeavours. When students cheat on an examination, steal the words or ideas of another, or falsify their research results, it corrupts the learning process. A Seneca College degree, diploma or certificate signifies to society mastery of a set of defined learning outcomes in a designated field of study. If academic credit is obtained dishonestly, the value of every graduate's diploma in the field of study is diminished, as is the reputation of the college as a whole.

Penalties for Academic Dishonesty

The penalty for a first offence is a grade of '0' on the assignment or examination. The penalty for the second offence is expulsion for a time period determined by the Academic Honesty Committee, normally for a minimum of three semesters. For further information refer to the policies section of the Seneca College student handbook, or to the following website:

Grading is based on the following marking scheme: 
Term Test 1 25%
Term Test 2 25%
Homework/Lab Assignments 20%
Final Exam 30%

Materials permitted into the test and exam are at the discretion of the instructor.

Approved by: Sandra Noble