COM460 - Intercultural Communication

Outline info
Semester
School
Last revision date 2017-06-29 11:53:40.626
Last review date 2017-06-29 11:53:40.628


Subject Title
Intercultural Communication

Subject Description
This course explores ways in which cultural differences affect communication. Students must initially define culture as it pertains not only to racial or religious denominations, but also includes age groups, genders, social affluence levels, and group affiliations. From verbal expressions to body language, it is important for effective communicators to understand the message that is actually being sent and/or received.

Credit Status
One General Education Credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1.  Define the concept of a culture.
2.  Explore the implications of cultural diversity.
3.  Understand the role of communication in culture and recognize cultural variables that appear through communication.
4.  Examine barriers to intercultural communications, adjustment to other cultures and culture shock.
5.  Observe and evaluate verbal and non verbal components of intercultural communications.
6.  Build intercultural skills.
7.  Analyze attitudes and stereotyping in problematic discourse.
8.  Avoid dominance or inappropriate accommodation in intercultural communications.
9.  Write and speak critically about interpersonal communications using a mature and informed vocabulary.
10. Analyze a case study in poor intercultural communication and articulate possible solutions in writing.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Prerequisite(s)

Topic Outline

  • The challenges of intercultural communication
  • Cultural patterning and variability
  • Multicultural Identity
  • The unique role of language
  • Intercultural interaction: verbal communication styles
  • Intercultural interaction: non-verbal communication styles
  • Intercultural communication practices: listening, writing, persuading and negotiating
  • Gender communications

Mode of Instruction

In-class: Students attend classes on campus each week. All instruction is delivered in a face to face environment.

Teaching and Learning Methods:
To ensure that students are engaged as much as possible in the learning process, instructors can use such teaching methods as class and small group discussions, essays and research, individual and group presentations, readings, lectures, workshops, in-class exercises, and/or web-based instruction. The mode of delivery will dictate the most appropriate teaching methods available to an instructor.

Prescribed Texts
See Professors addendum for textbook information. 

Reference Material
Students are referred to the following web site for the Seneca College Library MLA Style Guide and Guide to Integrating Quotations (MLA Style):
http://seneca.libguides.com/mla

Required Supplies
None

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
OR
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.



Modes of Evaluation

To be successful in this course, you must complete all course work as specified and achieve an overall grade of 50% or higher. For further information on evaluation and academic standing, see a copy of the Academic Policy available at Seneca registration offices.

Term work:
All term work assignments must be completed prior to the time of the final exam or last class.  Students must contact faculty in advance of the assignment due date to discuss the possibility of an extension.  Late assignments may be subject to the awarding of a penalty resulting in a lower grade assigned. 
Make-up opportunities for assignments must also be made in advance of the scheduled due date.  If an assignment is missed due to class absence, official documentation must be submitted to the faculty member on or before the next scheduled class. Make-up opportunities may not apply to all graded assignments.

 

Assignments 50%
Cultual Self-Assessment 10%
Presentation 15%
Final Exam 25%

Student Success:

In-Class
Please come prepared to participate in class. Make sure you bring your course text to each class, participate in class discussions, hand in any assigned work on time and attend each and every class. Following these suggestions will increase your chances of success.

Appeals

Students should keep all assignments (including drafts and outlines and exercises) until they receive their final grade.Students may appeal any final grade in a subject or any decision by the College, following the recommendation of a Promotion Committee, with respect to the student's academic standing, continuation or status in a program, School, Faculty or the College.  It is the policy of the College that a student who invokes this appeal process will be given a fair hearing.  For further information on appeals, please see Section 12 of the Academic Policy Handbook.

PLEASE RETAIN THIS SUBJECT OUTLINE FOR POSSIBLE FUTURE USE IN SUPPORT OF CREDIT APPLICATIONS AT OTHER EDUCATIONAL INSTITUTIONS.

Approved by: Fiona Bain-greenwood