CPI006 - Execution and Control of Operations

Outline info
Last revision date 2018-07-20 12:20:25.113
Last review date 2018-07-20 12:20:47.903

Subject Title
Execution and Control of Operations

Subject Description
This subject focuses on three main areas: prioritizing and sequencing work; executing work plans, implementing controls, and reporting activity results; and evaluating and providing feedback on performance. The subject explains techniques for scheduling and controlling production and process operations. It also addresses the execution of quality initiatives and continuous improvement plans as well as controlling and handling inventories. Finally, the subject presents techniques for evaluating performance and collecting data for effective feedback.

Credit Status
One credit toward the Certified in Production and Inventory Management (CPIM) certification offered by APICS- The Association for Operations Management

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Prioritize and sequence work in a production environment.

2. Develop, implement and evaluate a work plan.

3. Implement and evaluate controls.

4. Evaluate the performance of production operations and communicate the results.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

It is strongly recommended that the student first complete Basics of Supply Chain Management (CPI099). 

Topic Outline
I. Prioritizing and sequencing work to be performed (25%)
    A. Interfaces

  •         Planning
  •         Manufacturing supervision
    B. Production environment
  •         Work cell
  •         Group technology
  •         Focused factory
  •         Synchronous or flow shop production
  •         Functional
  •         Site base
    C. Scheduling production and process operations
  •         Scheduling techniques
  •         Line balancing
  •         Bottleneck identification and management
  •         Queue management
  •         Lead-time control
  •         Preventive maintenance

II. Executing plans, implementing physical controls, and reporting results of activities performed (40%)
     A. Authorizing and reporting activities for push systems
  •         Release activities
  •         Dispatching techniques
  •         Expediting/de-expediting
  •         Availability checking
  •         Documentation
  •         Staging/kitting
  •         Work assignment
  •         Work in process
  •         Material (scrap, rework, yield)
  •         Capacity resources (labor, equipment)
  •         Data collection techniques
     B. Authorizing and reporting activities for pull systems
  •         Kanban signals
  •         Documentation
  •         Work assignment
  •         Data collection
  •         Count points
  •         Work in process
  •         Bill of material levels
  •         Container quantities
  •         Visibility
  •         Immediate feedback
    C. Transaction reporting
  •         Inventory transactions and methods
  •         Backflushing
    D. Communicating customer-supplier information
  •         Sharing of information
  •         Methods of data communication (edi, fax, internet, bar-coding, etc.)
    E. Controlling resources
  •         Storage and location issues
  •         Transportation and material handling
  •         Impact of production rate and lead time on inventory
    F. Executing quality initiatives, eliminating waste and implementing continuous improvement plans
  •         Process improvement
  •         Housekeeping and workplace organization
  •         Paperwork and transaction reduction
  •         Set-up reduction
  •         Quality and continuous improvement tools
  •         Lead time and throughput time reduction
  •         Lot size reduction
  •         Move/transit time reduction
  •         Developing, evaluating, rewarding people

III. Evaluating performance and providing feedback (35%)
      A. Evaluating quality management processes
  •          Concept of variation
  •          Statistical process control (SPC)
  •          Process capability analysis
  •          Quality function deployment (QFD)
      B. Monitoring supplier performance
  •          Specifications and standards
  •          Quality audits
  •          Incoming inspection
  •          Sampling plans
  •          Delivery performance
      C. Evaluating performance of production operations
  •          Data sources and requirements
  •          Accuracy of inventory records
  •          Performance reporting
  •          Quality measures
     D. Evaluating contractual and regulatory compliance and cost performance of operations
  •          Certification and regulatory compliance
  •          Cost management processes
  •          Audits and control  

Mode of Instruction
The mode of instruction is by classroom lectures with regular problem solving, case studies and discussion of assignments.

Prescribed Texts
Student workbook provided by APICS.

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Modes of Evaluation
70% attendance required for satisfactory grade on college transcript.

This is a review subject which prepares students to write the APICS exam.

Students must contact APICS, by phone or mail, to register in order to write the exam. Exams are administered by APICS and are conducted by computer based testing at Pearson Vue www.pearsonvue.com.  Pearson VUE Customer Care at 1-800-274-8399 or 610-617-5093
Please contract APICS (1-800-444-2742) for exam dates and details.

Approved by: Denis Gravelle, Sharon Estok