CTM106 - Communications

Outline info
Last revision date 2018-07-03 12:56:15.451
Last review date 2018-07-16 00:15:00.691

Subject Title

Subject Description
This subject focuses on the enhancement of communication skills frequently used by law enforcement officers. Students write notebook entries and complete forms and reports following guidelines used by law enforcement agencies.

Credit Status
One full credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. research information and document sources, use the library effectively, investigate various sources of information (i.e. people, print and databases).

2. plan, develop, write and edit material and documents relevant to law enforcement.

3. write clear, concise, grammatically correct sentences, spell words correctly, evaluate and correct written and oral communications, evaluate the effectiveness of communication produced, edit and revise content using available resources.

4. prepare a job application portfolio including a cover letter and functional resume.

5. facilitate a well-organized, coherent, creative and effective workshop.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


Topic Outline

  • Why Officers Need Communications
  • Job Search
  • Memo
  • Notebook
  • Occurrence Report
  • Reports 

Mode of Instruction
This subject is delivered online. This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor and online activities. 

Prescribed Texts

Title:            Duty Book Triform
Author:        Triform
Publisher:    Carswell Thompson  - contact:  1-800-342-6288
ISBN:           88880024073 Product Code LD24
No substitute for textbook(s) unless otherwise stated.

Title:            To Serve and Protect:  Communications in Law Enforcement in Canada
Author:        Lucy Valentino
Publisher:    Nelson
Edition:        1st Cdn. Edition
ISBN(13):    9780176501259
ISBN(10):    0176501258

Reference Material

Required Supplies
Students will need access to a video camera or DVD to complete their oral presentation, no exceptions. 

Video Camera Bookings at Newnham A.V. Services

Types of video cameras

  • Full size VHS video cameras are no longer being manufactured, although we still have a few left in stock.  These cameras use a regular size 1/2" VHS videotape
  • VHS-C (compact) cameras require a VHS-C videotape (maximum length is 1/2 hour)

An adapter is supplied with the VHS-C cameras which will allow the smaller tapes to be played back in any VCR.Your teacher may sign out an adapter from A.V. Services to review your tape at a later date.

Loan periods
  • 2 hours during the day
  • overnight loans may be picked up at 5 p.m. and are due back at 9 a.m. next morning
  • weekend loans may be picked up at 3:00 p.m. on Saturday and are due back at 9 a.m. Monday morning
  • if equipment is not picked up within 1/2 hour of your booking period, the booking will be canceled
  • it is extremely important to return video equipment promptly as many students are using the same equipment

Important to note
  • students must supply their own blank videotapes (these are available for sale in the Seneca Bookstore)
  • tripods are usually signed out with the video cameras
  • users are encouraged to plug in the video cameras using the AC adapters rather than relying on the camera batteries
  • A.V. staff is pleased to provide instruction in the use of all equipment
  • editing facilities are not available

Booking Rooms
  • A.V Services does not have rooms to book for videotaping purposes
  • Students may reserve one of the study rooms in the Library and Learning Commons.  Study rooms are booked in a binder kept at the Circulation Desk.  Sign-up sheets for the following week are placed in the binder at 8:00 a.m. each Thursday morning.  Come early as rooms are booked up very quickly.

How to book equipment
  • in person at the Audio-Visual Service desk
  • via telephone (416) 491-5050 ext 2598 or ext 2065
  • via e-mail to avrequest@senecac.on.ca (please include your name, student number, teacher's name and date and time required) 

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor prior to the assignment due date so that an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks from the due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail. Please ensure that all assignments and reports are properly documented.

Students are referred to the following website for Seneca College Library style guides, Academic Honesty Policy and Copyright guidelines: http:/senecacollege.ca/library

Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the event of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency 
The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Grading is based on the following marking scheme: 

Participation 08%
Quiz (2) 20%
Assignments 72%

For online delivery:   All the academic policies of the College at which you registered apply. This includes, but is not limited to policies related to grading, supplemental exams, deferred exams and accommodations.


Program Manager:
Emiliano Introcaso

Approved by: Chair - Business Studies Danielle Mercier