EAC397 - Business Report Writing

Outline info
Last revision date 2018-07-20 12:27:43.02
Last review date 2018-07-20 12:27:56.1

Subject Title
Business Report Writing

Subject Description
This business communications course for Computer Studies students builds on the written and oral communications, teamwork, personal management and critical thinking skills developed in earlier courses in the CPA/CPD/CPAC/CNS/CTY programs.
Through team and individual projects with a program focus, students will learn the essentials of career management, as well as practise the skills that they will need in the workplace to communicate effectively with customers, co-workers and management.

Credit Status
One credit. Required course in the CPA/CPD/CPAC/CNS/CTY programs.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Identify the factors involved in communication in business
  2. Analyse a business situation for technical, business and interpersonal factors and develop an appropriate response
  3. Express formal knowledge of the process and principles of effective business communication and technical writing, and apply them to the preparation of the following:  business memo, letter, e-mail, proposal, oral report, written report, technical documentation
  4. Conduct primary and secondary business research and use conventional documentation
  5. Express formal knowledge of the principles of effective teamwork, and apply the processes and techniques in their work groups
  6. Utilize time management and project management techniques
  7. Create and deliver effective team presentations
  8. Conduct effective information-gathering and employment interviews
  9. Apply career management process in preparing for their own careers
  10. Target job search materials in job applications

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

EAC150 or equivalent

Topic Outline
Students will develop and demonstrate their competence in written expression, reading, and research skills by exploring such topics as communication in an organization, technical writing fundamentals, core business documents (letters, memos, e-mails and reports), presentations, and career planning documents (resumés and cover letters).

Mode of Instruction

Modes of Instruction:
To ensure that students are engaged as much as possible in the communication process, professors will use appropriate teaching modes such as: class and small group discussions, individual/group presentations, readings, lectures, workshops and in-class exercises.

Prescribed Texts
Lannon / Klepp. Technical Communication, Latest Edition. Pearson Education

*Print or etext

Any Canadian Reference or Handbook
Students should possess an appropriate college-level dictionary/thesaurus.

Students are referred to the following web site for the Seneca College Library MLA Style Guide and Guide to Integrating Quotations (MLA Style):

Reference Material
Maimon et al., A Writer's Resource: A Handbook for Writing and Research (Can. ed.), MHR.

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Modes of Evaluation

To be successful in this course, you must complete all course work as specified and achieve an overall grade of 50% or higher.  For further information on evaluation and academic standing, see a copy of the Academic Policy available at Seneca registration offices.

The term work will constitute 75% of the final grade. The instructor's class schedule will indicate the nature of the weekly activities as well as the assignments, their due dates, and their value. All assignments must be correctly documented using MLA criteria – in-text citations for quotes and paraphrasing; MLA Works Cited page – and follow the criteria established by the instructor, unless otherwise notified.

All term work assignments must be completed prior to the time of the examination. Unless students have been granted an extension in advance, late assignments will be penalized accordingly. There is no provision for rewriting late assignments, regardless of the grade awarded. Students must contact faculty in advance of due date to discuss extensions.

Make-up opportunities for assignments must also be made in advance of the scheduled due date. If an assignment is missed due to class absence, any official documentation that might be grounds for arranging a make-up opportunity must be submitted to the faculty member on or before the next scheduled class. Make-up opportunities do not apply to all graded assignments.

Final Examination:
The final examination will constitute 25% of the final grade.

Grading scheme:

Career Profile 15%
Proposals & Reports 40%
Team Project:
Presentation(s) & Written Analyses 

Final Examination 25%

All the academic policies of Seneca College apply. This includes, but is not limited to policies related to grading, supplemental exams, deferred exams, and accommodations.

Student Success:
Please come prepared to participate in class. Make sure you bring your course text to each class, participate in class discussions, hand in any assigned work on time, and attend each and every class. Following these suggestions will increase your chances of success.

Approved by: Fiona Bain-greenwood