ECD340 - Human Relations & Communications

Outline info
Last revision date 2018-07-20 12:10:58.134
Last review date 2018-07-20 12:12:10.056

Subject Title
Human Relations & Communications

Subject Description
Human Relations, Communications and Family is an experiential subject that acknowledges individual and human diversity. As participants engage in the processes of interpersonal (interactive) / intrapersonal communication, increased acceptance and understanding of others is anticipated. Students will examine the importance of communication skills in Early Childhood Education programs. Students will further develope skills for professional practice.

Credit Status
One credit in the Early Childhood Education Diploma Program. To obtain credit in both FWK340 and ECD340 students must successfully pass both subjects. Passing only one of these subjects will result in a failing grade for both subjects.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Practice active listening skills.

2. Recognize personal emotions and feelings.

3. Plan, implement and evaluate a professional development workshop.

4. Work as an effective group member by giving and receiving feedback.

5. Recognize positive assertiveness and practice it.

6. Recognize conflicts with adults and children and identify steps to resolve them.

7. Differentiate between socio-cultural and personal biases for diversity in interactions and recognize the importance of culture and ethnic backgrounds in self-development.

8. Practice skills & interviewing techniques.

9. Analyze personal communication skills and develop effective communication strategies.

10. Recognize stress and burnout in the ECE profession and learn how to cope with it.

11. Employ applicable CECE  Code of Ethics and Standards of Practice

Upon completion of the Early Childhood Education diploma, students should have achieved the following generic outcomes and vocational skills.

Generic Skills Learning Outcomes
Early Childhood Education Programs

The graduate has reliably demonstrated the ability to

1. communicate clearly, concisely, and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of audiences.
2. reframe information, ideas, and concepts using the narrative, visual, numerical, and symbolic representations which demonstrate understanding.
3. apply a wide variety of mathematical techniques with the degree of accuracy required to solve problems and make decisions.
4. use a variety of computer hardware and software and other technological tools appropriate and necessary to the performance of tasks.
5. interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
6. evaluate her or his own thinking throughout the steps and processes used in problem solving and decision making.
7. collect, analyze, and organize relevant and necessary information from a variety of sources.
8. evaluate the validity of arguments based on qualitative and quantitative information in order to accept or challenge the findings of others.
9. create innovative strategies and/or products that meet identified needs.
10. manage the use of time and other resources to attain personal and/or project-related goals.
11. take responsibility for her or his own actions and decisions.
12. adapt to new situations and demands by applying and/or updating her or his knowledge and skills.
13. represent her or his skills, knowledge, and experience realistically for personal and employment purposes.

Early Childhood Education Programs

The graduate has reliably demonstrated the ability to

1. plan curriculum* that is based on a thorough understanding of child development*.
2. plan and implement individual programs and curriculum* to meet the developmental needs of children*.
3. utilize a variety of observation techniques* to enhance work with children*, families*, and co-workers.
4. maintain responsive relationships* with individual children* and groups of children*.
5. establish and maintain safe and healthy environments* which best meet the requirements of current legislation*, regulatory bodies, and program policies.
6. develop and maintain effective written, oral, nonverbal, and electronic communications with children*, families*, co-workers, employers, and individuals/agencies.

7. apply relevant legislation*, policies, procedures, and regulations to early childhood education programs and settings in a changing social context.
8. apply a personal philosophy of early childhood education within the framework of ethical and professional standards*.
9. act in a manner consistent with principles of fairness, equity, and diversity* to support the development and learning of individual children*, within the context of his/her family*, culture*, and society.

(1) @2002, Ontario Ministry of Training, Colleges and Universities

*see web site at:

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

All subjects in Modules 1 and 2.
Students without the Mandatory prerequistes, must consult with the program coordinator before registering.
-All required documentation: Current Police Check, First Aid/CPR Level C, Seneca Medical Form.

Topic Outline
1.   Understanding Self and Others
2.   Diversity
3.   Verbal and non-verbal communication
4.   Conflict resolution
5.   Group Dynamics
6.   Stress in the ECE profession
7. Characteristics of professional practice

Mode of Instruction
The teacher's role in this subject is that of a facilitator of the interactive process, who assesses and gives feedback regarding group processes.  Different communication strategies will be used in dyads, and small groups.

The student should be an engaged and active participant. 

Prescribed Texts
Interpersonal Communication: Relating to Others, 6th Canadian Edition
By Steven A. Beebe, Pearson Education Canada, ISBN#9780205207992

Partnerships: Families and Communities in Early Childhood, 6th edition
By Lynn Wilson;  Nelson Education, ISBN#0-17-659431-0 (13 digit: 9780176594312)

ELECT -"Early Learning Learning for Every Child Today- A framework for Ontario early childhood settings"          

How Does Learning Happen?

College of ECE of Ontario Code of Ethics and Standards of Practice:

Reference Material
A Writer's Resource, 3rd edition
By Maimon, Peritz, Rubens, McGraw Hill, ISBN#9780070685840

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Student must pass both the class and field placement requirements of both co-requisite subjects. Failure to pass either the class or the field placement subject will result in a failing grade in the co-requisite subject as well.

Students must retain a duplicate of all assignments.  All assignments are due in hard copy form at the beginning of class. Late assignments will be subject to the following penalties:
After the start of class to one week late: 10% of total assignment grade will be deducted.
Second week late: 20% of total assignment grade will be deducted . If the assignment is not submitted within the two weeks after the due date it will be assumed that the student chooses not to submit the assignment and a grade of 0 will be assigned. The final grade will be calculated by adding the grades for the assignments submitted.

Students must request an extension for assignments in writing before the assignment due date. Extensions will be granted on an individual basis and many require submission of documentation to verify lateness. The instructor will determine any grade penalty that may apply.

Assignments / Presentations are to be grammatically correct, and marks will be deducted for errors in spelling, grammar, capitalization and punctuation.  It is expected that students have a sufficient command of the English language to express their thoughts clearly in both written assignments and class discussions.
All assignments / presentations must be cited.  Students are referred to the recommended Text " A Writer's Resource" or the following web site for Seneca College library APA Style Guide for citation and Guide to Integrating Quotations (APA Style):

Students are strongly encouraged to attend all classes and assessments.  It is your responsibility to cover any missed materials.  Presentations or exams missed without sufficient documented reason, will result in a grade of zero for the missed assessment(s).

The student must attain a combined grade of at least 50% on the term work and the final exam to pass the course.  For further information on evaluation and academic standing, see a copy of the Academic Policy available at Seneca registration offices or online at:

It is assumed that students have, and can apply, the knowledge from Modules 1 and 2.

Grading is based on the following marking scheme:
                 20% - Daily Reaction Log
                 30% - Interviewing Techniques Assignment
                 20% - Professional Practice Development Group Presentation & Evaluation
                 30% - Final Exam


Approved by: Sandra Noble