ECP093 - Communication with Families and Staff

Outline info
Last revision date 2017-11-21 11:24:37.135
Last review date 2017-11-21 11:24:45.078

Subject Title
Communication with Families and Staff

Subject Description
In this workshop, communication within the ECE practice is discussed.  A variety of positive communication skills will be detailed. There will be the opportunity to problem solve communication issues with challenging families.  Effective communication between the administration and staff within an ECE program is explored.

Credit Status
At the conclusion of the workshop, participants will receive a Certificate of Attendance
NOTE:  For participants who wish to use this workshop as part of their CPL portfolio, please consult with the CECE to verify it is applicable to the CPL requirements.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Assess personal communication skills in the context of speaking and listening.
2. Identify the elements of successful communication skills.
3. Evaluate the unique challenges to communication within the ECE profession.
4. Apply successful communication skills during interaction with families
5. Utilize productive communication when working with staff as a member of a team.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Participants must have a current ECE diploma or are currently students in an Early Childhood Education diploma program at a recognized college or university.

Topic Outline

  1. Reflecting on personal communication styles
  2. Positive communication techniques
  3. Family communication challenges
  4. Communication as an asset in staff teamwork

Mode of Instruction
This workshop will use a variety of methods including personal experiences, hand outs, discussion, question and answer.

Prescribed Texts
Texts Hand outs will be provided.

Participants can obtain copies of the following documents at the web sites indicated. A limited number of copies are also available for purchase at the Seneca bookstore, Newnham campus.

The Ministry of Ontario curriculum for all day kindergarten:

The ELECT document:

How Does Learning Happen?

The College of ECE of Ontario Code of Ethics and Standards of Practice:

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
A quiz will be presented at the conclusion of the workshop for a grade of SAT or UNSAT.

Approved by: Sandra Noble