ECP230 - Fire Communications Procedures

Outline info
Last revision date 2017-11-21 11:34:22.079
Last review date 2017-11-21 11:34:28.108

Subject Title
Fire Communications Procedures

Subject Description
This subject provides for an overview of the fire service, its rank and structure, and how it relates to fire communications. Legislation and policies dealing with fire communications centres and acceptable service levels provided by those centres and those staffing them will be examined, as well as different types of fire services, fire apparatus and the "Incident Command" system. Basic fireground terminology will be explained as it applies to fire apparatus, liability issues, hazardous materials response, map reading and fire communications procedures are also studied. Using this knowledge, students will create their own fire response map and participate in practical scenario training.

Credit Status
This is a 911 & Emergency Services Communications Program prescribed credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

   1. Understand how the fire service is structured including chain of command, policy, procedures and legislation unique to the fire service.
2. Demonstrate an understanding of the different types of fire services, equipment, fire technology, and paging systems.
3. Describe the role and responsibilities of the fire communicator as part of the Incident command system.
4. Identify whom the fire services internal and external customers are and identify and understand methods to ensure customer safety at fire incidents.
5. Understand the various types of incidents the fire service responds to and the type of fire apparatus that responds to these incidents.
6. Identify and demonstrate key questions to ask when gathering information about an incident to generate a response.
7. Demonstrate an understanding of proper radio procedures used in the fire service.
8. Explain various fire response concepts, i.e. tiered response, staging, mutual aid, airport firefighting, cooperation with other emergency services.
9. Integrate fire communications procedures in practical role-play scenarios.     
10. Identify the various components and personnel involved in an Incident Management System
11. Implement the roles of various individuals, the objectives, the outcomes and the purpose of an Incident Management System in a scenario based environment 

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Mode of Instruction
This subject will be taught using a combination of lectures, discussions, independent study, work groups and practical application.

Prescribed Texts
Fire Service Communications, 1st edition, APCO Institute, APCO

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Midterm             20%
Quizzes             10%
Practical            20%
Assignments   30%
Final Exam       20%

Important Note: This is a hybrid subject, which means that not all classes are held in person (check your course schedule for details) A portion of the class learning will take place online. Please note that hybrid subjects require a high degree of independent learning and time management skills.

Approved by: Sandra Noble