FIR011 - Community Education

Outline info
Last revision date 2018-04-10 15:40:00.403
Last review date 2018-04-10 15:40:20.8

Subject Title
Community Education

Subject Description
Firefighters play a key role in the community, educating the public about fire safety, projecting a professional image and shaping opinion. This subject covers such community education as well as the use of pre-incident planning as part of an incident management approach. This subject is divided into two sections: A. Public Education/Relations and B. Pre-incident Plans

Credit Status
One credit toward the Pre-Service Firefighter Education and Training Ontario College Certificate

Learning Outcomes
Upon successful completion of this subject the student will be able to:

A. Public Education/Relations

1. describe the role and responsibilities of the firefighter and the fire department in providing varied public relations/education activities which form an integral part of the community's fire protection
2. describe communication strategies and ethical considerations when dealing with issues of confidentiality
3. describe different methods to use for public education/relations with different age groups and for people with special needs
4. describe fire service protocol during special events
5. provide examples of cooperative efforts between the fire department and other agencies in delivering or promoting life safety
6. describe the procedures and benefits of conducting a home inspection in terms of public education/relations
7. describe the role of the instructors in the fire service; characteristics of a good instructor
8. describe the communication process and the components of effective communications
9. describe effective public speaking techniques
10. identify the types of learning according to age groups and special needs groups
11. define the terms - public education/relations and customer service
12. identify the "publics" in the local community which fire departments target for public relations activities
13. identify the role and responsibility of various fire department personnel in promoting public education/relations
14. describe acceptable behaviour and attitudes exhibited by firefighters when interacting with members of the community
15. describe the provisions of the Freedom of Information and Protection of Privacy Act which relate to the role of the firefighter when responding to a request for information
16. describe the various reasons for, and methods of fund raising by the fire department
in the community
17. describe the importance and role the media plays in shaping public opinion and
delivering/supporting public education/relation initiatives
18. describe procedures for conducting station tours

B. Pre-incident Plans

- describe the purpose, procedures and steps for developing a pre-incident plan
- describe the role of the firefighter in developing a pre-incident plan
- identify the types of occupancies that should be pre-incident planned
- identify the major types of building construction
- identify the building structural features that may influence fire spread and safety
- identify type and location of fire protection and detection equipment
- identify type and location of hazardous materials
- identify sources of water supply
- identify locations of utility shutoffs
- identify apparatus placement and company assignment
- identify emergency contacts
- describe the equipment required to draft a pre-incident plan
- describe the importance of regular review and updating of a pre-incident plan

Specific Skill Learning Outcomes

A. Public Education/Relations

- deliver training, as assigned to individuals or groups in workplace settings
- use communication skills and ethical considerations when dealing with issues of confidentiality
- instruct students, including pre-school or elementary level students
- conduct a home inspection in private dwellings, provide literature to the homeowner
- conduct station tour

B. Pre-incident Plans

- prepare a pre-incident plan

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.



Topic Outline

Public Education/Relations 

This section focuses on the firefighters' role in performing public relation/education activities such as promoting public fire and life safety, providing assistance, participating in special activities, performing demonstrations and consistently projecting a professional image in order to enhance the public's perception of the fire service. 

Pre-Incident Plans 

This section provides an overview of the purpose, development and use of pre-incident plans for fire suppression crews in determining initial response and Incident Management. 

Mode of Instruction
Lectures and demonstrations

Prescribed Texts
Learn Not Burn – Pre-schoolers 
Learn Not To Burn – Grade School Level 
Ontario Building Code 

Essentials of Fire Fighting & Department Operations 6th edition (expanded with HM awareness and ops and an EMR chapter)
By Brady, IFSTA; ISBN#9780879395216

Essentials of Firefighting WKBK, ISBN# 9780133405163

Private Fire Protection and Detection, Second Edition, IFSTA – Fire Protection Publications 

Fire and Life Safety Educator, 3rd Edition, IFSTA – Fire Protection Publications, ISBN#9780879393960

OFM Fire Safety Enforcement Technical Guidelines #TG- 01-2000 ( on OFM Web page or at Regional Offices ) 

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Grading is based on the following marking scheme:

Term Work        70% 
Final Exam        30%

Pass mark for subject is 70% overall
80% attendance is required by the Office of the Fire Marshall to receive a passing grade for this subject 

Approved by: Sandra Noble