HRM742 - Business Management & Organizational Behaviour

Outline info
Last revision date 2018-06-08 11:54:08.393
Last review date 2018-06-08 11:54:08.394

Subject Title
Business Management & Organizational Behaviour

Subject Description
This subject is an examination of the contemporary Canadian business environment including the organization, leadership and management decision process which influences the behaviour of individuals and groups. Increased global competition, technological change and the rising expectations of both employees and employers have underlined the need for improved and more effective leadership. This subject provides a better understanding of this process.

Credit Status
One credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Demonstrate an understanding of the dynamic role of the contemporary leader in Canadian business. Understand theories of leadership identifying essential skills and behaviours and analyze the impact of leadership in organizations.
  2. Identify the skills required to make effective, ethical decisions.
  3. Demonstrate an understanding of motivation theories.  Apply the principles of motivation to workplace situations including the elements of reward systems and job design.
  4. Demonstrate an understanding of the attributes of individuals, teams and team dynamics in organizations.
  5. Identify the issues and the effects of organizational power and politics.
  6. Demonstrate an understanding workplace stress and stress management.
  7. Identify conflict and conflict management strategies and the art of negotiation in the workplace.
  8. Identify the components of the communication model, the barriers to communication and discuss strategies for effective communication.
  9. Identify the elements of organizational culture, the functions of culture and strategies to change and strengthen organizational culture.
  10. Identify models of change, explain resistance to change and apply strategies to overcome resistance to change. Demonstrate an understanding of how to communicate the change effort.
  11. Identify the elements of organizational design and organizational structure. Identify forms of departmentalisation. Explain the impact of the contingencies of organization design on an organization.
  12. Communicate effectively using both oral and written methods and utilizing appropriate word processing software.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Manage the use of time and other resources to complete projects.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


However, it is recommended that students begin their studies with HRM701, Introduction to Human Resources Management, if they plan to pursue the Human Resources Management Graduate Certificate. 

Topic Outline

  • Introduction to Canadian business and organizational behaviour 
  • The foundations of business 
  • The forms of business ownership 
  • Organizational behaviour and the manager
  • Basic attributes of organizations
  • Organizational design 
  • Organizational culture 
  • The work ethic and work organization 
  • Managerial behaviour and performance
  • International dimensions of OB
  • Basic attributes of individuals - personality, values, attitudes, emotions, perceptions, motivation
  • Basic attributes of a group 
  • Group and inter group dynamics
  • Decision making and negotiation
  • Communication and conflict 
  • Power and politics
  • Business Ethics
  • Leadership
  • Job Design
  • Managing Diversity
  • Organizational Change
  • Individual Behaviour
  • Organizational Structure
  • Organizational learning

Mode of Instruction
A combination of teaching methods will be utilized which may include lectures, case studies, discussions, group and individual work.

This course is delivered online. This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor and online activities. 

Prescribed Texts
Classroom and Online
Title: Canadian Organizational Behaviour
Edition: 10th Edition
Author(s): McShane and Tasa
Publisher: McGraw-Hill
ISBN:  9781259271304

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor immediately, prior to when your assignment is due, so an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks after the assignment due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail.  Please ensure that all assignments and reports are properly documented.

Students are referred to the following web site for the Seneca College Library MLA Style Guides, Academic Honesty Policy and Copyright guidelines:  


Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the even of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency:

The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Grading is based on the following marking scheme: 

Classroom   Online
Term Test 25%     Discussions 20%
Assignment 20%     Individual Assignments 40%
Term Paper 20%     Group Assignment 10%
Exam 35%     Final Exam ** 30%

Accelerated Online (7 weeks)
Discussion Assignments 2 @ 10% 20%
Individual Assignment 1 25%
Individual Assignment 2 25%                      
Final Exam ** 30%

Hybrid (classroom + online)  
Participation (online) 10%
Assignment #1 15%
Mid-term test 20%
Assignment #2 20%
Final Exam 35%

** Final Exams: The final exam for online courses must be written at the Test Centre of the College at which you registered. If you are unable to do so, please make alternative arrangements through the College at which you registered. All the academic policies of the College at which you registered apply. This includes, but is not limited to, policies related to grading, supplemental exams, deferred exams and accommodations.

Please retain this course outline document for future educational and/or employment use.

Academic Program Manager
Emiliano Introcaso

Approved by: Academic Program Manager Emiliano Introcaso