IAF716 - Operations Management

Outline info
Last revision date 2018-07-20 11:24:23.64
Last review date 2018-07-20 11:24:42.322

Subject Title
Operations Management

Subject Description
This course provides a foundation in operations management with an emphasis on the organizational and management principles that impact on the flow of product through a corporation. Students will gain an understanding of strategies, plant organization and location, capacity (people and equipment) planning, forecasting, purchasing, production planning and quality management as they are integrated into corporate operations to achieve mission statement success. The business skills acquired by students will enable them to understand the role of Accounting International and Finance in an operations management context, as well as the role of manufacturing and supply chain management technology to conduct business functions thereby enabling graduates to undertake the complex and global requirements of Account as a strategic partner.

Credit Status
IAF716 is a required subject in the Bachelor of Commerce, International Accounting and Finance Degree Program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Compare and contrast corporate and functional strategies used by organizations to achieve their mission statement.

2. Explain the different roles and responsibilities assumed by various business functions within a strategic management framework. Understand the strategic drivers behind plant location and their operations make up.

3. Distinguish between different capacity and production planning methods and evaluate their suitability to specific organizational needs.

4. Differentiate and evaluate forecasting and purchasing methods within a corporate model.

5. Improve the efficiency of an organization by applying the principles of Lean Manufacturing.

6. Distinguish between different quality management methods, understand their impact and evaluate their suitability to specific organizational needs.

7. Describe the basic transportation and distribution processes including different modes, forms and trade terms as well as their strategic value.

8. Evaluate the strategic alignment of a corporation with operations management methodologies and its products' life cycle, to achieve mission statement success.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


Topic Outline

Operations and Productivity
Operations Strategy
Capacity and Production Planning
Forecasting & Purchasing Methods
Plant Location and Organization
Quality Management
Lean Manufacturing
Inventory Management & Material Requirements Planning
Case discussion.
Comprehensive Case Report Presentation (25%)

Mode of Instruction


A combination of teaching methods will be utilized which may include lectures, case studies, discussions, group and individual work.

Prescribed Texts
TITLE: Operations Management
EDITION: Second Canadian Edition - loose-leaf version with MYMOLab
AUTHOR: Jay Heizer, Barry Render & Paul Griffin
PUBLISHER: Pearson Education Canada
ISBN 9780134312095

Reference Material
Strategic Management Concepts; David, Fred; Prentice Hall, 2002.


Guide to Research and Citation Latest Edition, MLA Style

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Modes of Evaluation

Comprehensive Case 25%
Test/Quiz/Assignments 15%
Mid-Term Test 25%
Final Exam 35%
Total 100%

Late Assignments and Tests


1. Test and exam dates have been pre-arranged and are non-negotiable.
2. Tests or exams missed for any reason, other than illness, will result in a zero grade.
In the case of illness, a validated doctor’s certificate must be presented within one week of returning to the college.
3. On any test or exam, up to 10 % of the marks on that test or exam may be deducted for poorly presented work, misspelled words and poor usage of  language.
4. If there are valid reasons for missing the test or presentation, the student MUST:  

a)  contact the professor or student advisor prior to the start time of the test, and 
b)  next class, present the professor with a signed, word-processed memo indicating why the
test or presentation was missed. 
At the professor's discretion, the value of the test may be added to a subsequent test or final
exam, or a make-up test or new date for presentation may be granted.

Late Assignments
  • All assignments are due at the beginning of class on the date for submission.  Any extensions must be negotiated in advance.
  • Assignments are considered one day late at the conclusion of the class date submission day and 10% will be deducted for every day thereafter until the late mark accumulated total reaches 20 at which time it will be listed as non-submitted and receive a zero grade.

English Competency

  • The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this subject in both oral and written work.
  • Strive to be clear and concise. Ensure your written work is consistent with the rules of English grammar, especially in sentence structure, spelling, and punctuation.
  • Always spell-check, edit, and proof-read your work.

    Language Across the Curriculum Rubric
    Clear   Confusing  
    Good Detail   Lacks Detail  
    Easy to Follow   Difficult to Follow  
    Answers Question   Evades Question  

Seneca College Library Resources

Be sure to begin all your research, assignment support and career preparation at the Seneca College libraries website http://library.senecacollege.ca where you will find information about our services and collections including, print and e-books, databases that will lead you to thousands of articles in magazines, newspapers, journals, encyclopedias, carefully selected websites, how-to tutorials, streamed videos and much more.

Accounting & Financial Services Subject Guide

Go to http://seneca.libguides.com/content.php?pid=51134&hs=a for an online customized guide for accounting and financial services students that meets specific program needs – you will find library resources, websites, industry associations and organizations, a business glossary, career sites for accounting and financial services students and more.


For rules on citing your sources, consult Seneca Libraries' online MLA Citation Guide at http://seneca.libguides.com/mla, or purchase a print copy of the Guide to Research & Citation: MLA Style in the Seneca Bookstore.
Ensure that you do not commit plagiarism. Information on academic honesty, including the Academic Honesty and Plagiarism tutorial is available through the library at: http://library.senecacollege.ca/Academic_Honesty/index.html.

Please retain this course outline document for future educational and/or employment use.

Program Coordinator
Cynthia Duncan

Approved by: Academic Program Manager - Business Studies Danielle Mercier