KIP103 - Office I: Keyboard,Information Processing-Word

Outline info
Last revision date 2018-09-13 13:43:22.688
Last review date 2018-09-13 13:43:22.69

Subject Title
Office I: Keyboard,Information Processing-Word

Subject Description
Students learn how to manage files and folders using Windows Explorer. Students learn keyboarding and the basics of Microsoft Word 2016 including how to format business documents, memos and letters. Upon completion of the subject, the successful student has a minimum keyboarding speed of 30 net words per minute. This subject consists of 72 hours of instructional time as well as homework assignments.

Credit Status
This is a credit subject applicable toward Office Administration certificate, Law Clerk and Paralegal programs offered through the Faculty of Continuing Education and Training.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Word Processing Applications

1. Create, print, and edit documents
2. Format characters and use Help
3. Format paragraphs
4. Format documents
5. Maintain and print documents
6. Use writing tools
7. Manipulate tabs
8. Manipulate text within and between documents
9. Other features

Business Document Formatting

1. Use the appropriate style and format required to produce various documents.
2. Produce in a mailable format the documents itemized above from typewritten, rough draft, hand written, or author-edited copy.
3. Produce all required assignments and tests and exams to mailable business standards within prescribed time limits.
4. Follow verbal and written instructions.

Keyboarding proficiency of minimum 30 nwpm.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Co-requisite: SST051

It is your responsibility to ensure that program requirements and subject prerequisites as outlined are met.  Prerequisites are included for your academic protection.  Subject content and your professor's teaching assumes that students are academically prepared and instruction will proceed accordingly.  If you lack appropriate prerequisites (or advanced standing for the prerequisite subject) you may be asked to withdraw or transfer to a more appropriate subject, with the risk of academic/financial penalty. It is your responsibility to save documents, articles and notes that the instructor has provided on BlackBoard or in class. Students will not be able to access BlackBoard as of the last day of the student's class.

Topic Outline
The order of the topics is at the discretion of the professor.  The content of one module does not have to be completed before another module is started, nor do the modules have to be taught in the order listed.  Rather by the end of the subject all the topics will have been covered.

Word Processing Applications

1. Create, print, and edit documents

  • Open Microsoft Word
  • Create, save, name, print, open, and close a Word document
  • Exit Word and Windows
  • Edit a document
  • Move insertion point
  • Scroll and select text
2. Format characters and use Help
  • Apply bold, italic, and underline formats
  • Change the font
  • Adjust character spacing
  • Animate text
  • Insert special symbols in a document
  • Use the Help feature
3. Format paragraphs
  • Turn on/off the display of non printing characters
  • Change the alignment of text in paragraphs
  • Indent text in paragraphs
  • Automate formatting with format painter
  • Create numbered and bulleted paragraphs
  • Change line spacing in a document
4. Format documents 
  • Change the document view
  • Change margins in a document
  • Insert a hard page break
  • Change the paper size and orientation
  • Centre text vertically on a page
  • Preview a document
  • Centre and right align text with the click and type feature
  • Insert page numbering
5. Maintain and print documents
  • Create a folder
  • Copy, move, rename, delete, and print documents
  • Display document properties
  • Create a shortcut to a document
  • Print specific pages in a document
  • Print multiple pages of a document
  • Print odd and/or even pages in a document
  • Create and print envelopes
  • Create and print labels
6. Use writing tools
  • Check the spelling and grammar of a document
  • Check the grammar and style of a document
  • Customize AutoCorrect
  • Use the thesaurus
  • Display word count
  • Find text
  • Find and replace text
  • Navigate in a document using Go To
7. Manipulate tabs
  • Manipulate tabs on the ruler
  • Manipulate tabs at the tabs dialogue box
  • Visually align columns
8. Manipulate text within and between documents
  • Work with blocks of text
  • Work with documents
  • Work with Windows
  • Cut and paste text between documents
9. Other Features
  • Insert the date and time
  • Highlight text
  • Find and replace
10. Basic Tables
  • Create a table
  • Move within a table
  • Merge and split cells
  • Add shading and change borders in a table
Business Document Formatting

1. Use the appropriate style and format required to produce the following documents:
  • Full-block letter
  • Modified-block letter
  • Punctuation styles 
  • Memorandum 
  • Multi-page report, bound and unbound, headings, and page numbering
  • Bibliography
  • Title page
  • Table of contents
  • Basic tables
  • Envelopes and labels
2. Produce in a mailable format the documents itemized above from typewritten, rough draft, hand written, or author-edited copy.
  • Use proof readers' marks 
  • Use the prescribed office reference manual as a resource
3. Produce all required assignments and tests and exams to mailable business standards within prescribed time limits.
  • Produce all assignments and tests and examinations to mailable standards while demonstrating competence in using correct format and procedures for inputting on USB stick, saving, retrieving, proof reading, editing, updating, and printing using Word 2013 software.

4. Follow verbal and written instructions.
  • Listen to, comprehend, question if necessary and/or appropriate, and carry out verbal or written instructions pertaining to the production of documents.

Mode of Instruction
Students learn through classroom lectures, hands-on classroom and homework assignments as well as timed writings. Speed and accuracy are developed through the consistent use of drills, home-work assignments and timed writings. Students must have ready access to a computer with Word 2016 to complete homework assignments. Students have access to computers through the Learning Commons or labs rooms where applicable.

Blended models of delivery may also be available. 

Prescribed Texts
College Keyboarding Lessons 1-55 , 20th Edition.  Nelson Education Susie H. VanHuss. ISBN#9781337213431 (Bundle w. SAM access)

Reference Material
The Gregg Reference Manual, Latest Edition. Sabin, Miller et al., McGraw-Hill Ryerson Limited.

Required Supplies
Microsoft 2016

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Since this is a professional credit subject, marking standards reinforce professional practice by demanding legible, tidy work. Written materials should be well organized, correctly formatted and grammatically correct, with proper spelling and punctuation.

Please Note

  • Assignments, tests and the final examination are evaluated on subject knowledge as well as correct language usage, organization, and mastery of the subject.
  • In recognition of the significance of proper language skills in the workplace, marks are deducted, in accordance with departmental policy, for language errors on all tests, assignments and exams. (i.e. spelling, grammar, word usage, sentence, and paragraph structure, etc.) 
  • The student must retain a copy of all assignments.
  • If assignments are handed in late without sufficient medical or other reason, which must be documented and approved, two marks per day will be deducted for each day the assignment is late up to a maximum of 10 marks in total. 
  • Assignments will not be accepted after the return of graded assignments to the class and/or the provision to the class of the answers to the assignment.
  • Written assignments must be word processed. At the professor’s discretion, assignments that are not word processed, may be subject to mark deduction or not accepted. 
  • For particulars, please obtain standards, dates, etc. from your instructor

Absenteeism and Tests
  • Students should be aware that absenteeism will impact on their ability to achieve satisfactory grades.
  • If you miss a test, you must provide the reason in writing to the instructor within one week.  If your reason is accepted, the weighting of that test will be added to that of the final exam.  Otherwise, you will be given a zero for the test.  You must submit an original doctor’s certificate identifying the date, length of time of expected absence and the specific reason for your absence,  or other appropriate documentation.
  • Progress tests and quizzes may not be announced in advance and details of the assignment requirements may be explained in class.

Final Exam/ Final Assignment
  • Students must attain a grade of at least 50% to pass the course.
  • For further information on evaluation and academic standing, see a copy if the Academic Policy available at Seneca Registration offices.

Academic Honesty

Students at Seneca College are expected to be honest and forthright in their academic endeavours.  When students cheat on an examination, steal the words or ideas of another, or falsify their research results, it corrupts the learning process. A Seneca College degree, diploma or certificate signifies to society mastery of a set of defined learning outcomes in a designated field of study. If academic credit is obtained dishonestly, the value of every graduate's diploma in the field of study is diminished, as is the reputation of the college as a whole.

Penalties for Academic Dishonesty

The penalty for a first offence is a grade of '0' on the assignment or examination. The penalty for the second offence is expulsion for a time period determined by the Academic Honesty Committee, normally for a minimum of three semesters.

For further information refer to the policies section of the Seneca College student handbook, or to the following website: 

Grading is based on the following marking scheme: 

Term Test 1 25%
Lab Assignments/Homework 20%
Term Test 2 25%
Final Exam 30%

Materials permitted into the test and exam are at the discretion of the instructor

Approved by: Sandra Noble