LAS111 - Interpersonal Relations and Conflict Management

Outline info
Semester
School
Last revision date 2017-11-21 11:36:25.813
Last review date 2017-11-21 11:36:35.818


Subject Title
Interpersonal Relations and Conflict Management

Subject Description
This subject is an introduction to the basic concepts, theories and practices involved in effective interpersonal relations and conflict management. Students explore the theoretical and practical aspects of this discipline. Students gain greater understanding of, and self assurance to deal with the many difficult interpersoanl situations that they encounter, both personally and professionally. The subject also serves to familiarize students with the expanding area of Alernative Dispute Resolution (ADR).

Credit Status
One credit toward the Investigative Sciences and Police Studies Certificate program

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Define Interpersonal Communication.
2. Assess Self-Concept.
3. Explain Perception.
4. Express Emotions Effectively.
5. Integrate Verbal and Nonverbal Communication.
6. Recognize and Avoid Obstacles to Effective Listening.
7. Create and Sustain Healthy Communication Climates.
8. Analyse and Manage Conflict Productively.
9. Evaluate and Apply Various Conflict Resolution Strategies.

Generic Skills Learning Outcomes

1. Communicate clearly, concisely, and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of audiences.
2. Reframe information, ideas, and concepts using the narrative, visual, numerical, and symbolic representations which demonstrate understanding.
3. Apply a wide variety of mathematical techniques with the degree of accuracy required to solve problems and make decisions.
4. Use a variety of computer hardware and software and other technological tools appropriate and necessary to the performance of tasks.
5. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
6. Evaluate her or his own thinking throughout the steps and processes used in problem solving and decision making.
7. Collect, analyze, and organize relevant and necessary information from a variety of sources.
8. Evaluate the validity of arguments based on qualitative and quantitative information in order to accept or challenge the findings of others.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Prerequisite(s)
none

Mode of Instruction
Online:  All class work is completed in a fully online environment.  Students do not attend any classes on campus; however, the final exam must be written in-person at the Test Centre of the College at which you registered. . If you are unable to do so, please make alternative arrangements through the College at which you registered. 

Students interested in pursuing online studies must have strong time management skills and regular access to a home or office computer with an Internet connection and web access.

The online delivery of this subject may involve the use of digital materials and/or a text, group discussion, interaction with your instructor, and online activities.

Prescribed Texts

Interpersonal & Group Skills for Law Enforcement
Author Terri M. Geerinck
Publisher Pearson Education
Edition 2nd
ISBN 9780131744684

Reference Material
None

Required Supplies
High Speed Internet Access is recommended.

Promotion Policy

Grading Policy
A+90%  to  100%
A80%  to  89%
B+75%  to  79%
B70%  to  74%
C+65%  to  69%
C60%  to  64%
D+55%  to  59%
D50%  to  54%
F0%    to  49% (Not a Pass)
OR
EXCExcellent
SATSatisfactory
UNSATUnsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.


Modes of Evaluation

Grading Scheme:   Online
Discussion Board Postings 20%
Assignments 40%
Case Studies (2) 10%
Final Exam 30%
 
For further information on evaluation and academic standing, please refer to the Seneca College Academic Policy  http://www.senecacollege.ca/academic-policy/acpol-08.html

Student Success

Online
Please access the course every week (or more) and keep up with assigned readings. Make sure you participate in online discussions and hand in any assigned work on time. Following these suggestions will increase your chances of success.

 

Approved by: Sandra Noble