LDS503 - Human Relations

Outline info
Semester
School
Last revision date 2017-07-25 15:11:30.259
Last review date 2017-07-25 15:11:30.261


Subject Title
Human Relations

Subject Description
This course will provide leaders with the appropriate skills and knowledge to be able to effectively recruit personnel, train them and manage their performance in a professional manner. Leaders will use their knowledge of the concepts of statutory and common law to conduct interviews, handle performance problems, counsel and discipline as required, plan and direct training needs assessments, methods and program delivery.

Credit Status
One full credit toward a Seneca College Certificate in the Leadership Development Series.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Implement effective employee recruitment techniques including job advertising, screening, employment interview, hiring and orientation.
2. Explain the relevance of statutory law and common law to human relations.
3. Apply leadership skills to employment interviews.
4. Apply human relations skills to hire, train and maintain an effective workforce.
5. Promote a training culture by conducting training needs analyses, establishing training objectives, determining an effective delivery format and evaluation to ensure the effectiveness of the training.
6. Develop and implement a training program.
7. Calculate the Return on Investment for training in order to develop and implement programs to be utilized even at times when resources are scarce.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Prerequisite(s)
None.

Topic Outline

  • HR policies and procedures
  • Ontario Human Rights Code - BFOQ
  • Ontario Labour Relations Act - discipline, grievance, arbitration
  • Common law - just, unjust, constructive dismissal
  • Employment interviews
  • Training culture
  • Training Needs Analysis
  • ROI for training
  • Training objectives
  • Training delivery
  • Training evaluation
  • Diversity
  • Occupational Health and Safety
  • Employment equity

Mode of Instruction
Online
A combination of teaching methods will be utilized which may include case studies, discussions, group and individual work.

Prescribed Texts
Online:

All materials are provided online. 

Reference Material
None.

Required Supplies
None.

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
OR
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.


Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor immediately, prior to when your assignment is due, so an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks after the assignment due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail.  Please ensure that all assignments and reports are properly documented.

Students are referred to the following web site for the Seneca College Library MLA Style Guides, Academic Honesty Policy and Copyright guidelines:  

http:/senecacollege.ca/library

Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the even of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency:

The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Students must achieve an overall grade of 60% in order to pass the course.

Grading is based on the following marking scheme: 

Online

Recruitment Assignment 20%
Training Project  35%
Return on Investment Assignment 15%
Final Exam 30%


Please retain this course outline document for future educational and/or employment use. 


Academic Program Manager:
Emiliano Introcaso

Approved by: Chair - Business Studies Danielle Mercier