LDS506 - Managing Change

Outline info
Last revision date 2018-07-03 17:02:42.589
Last review date 2018-07-16 00:15:00.848

Subject Title
Managing Change

Subject Description
Leadership requires recognizing when change may be needed in order to seize opportunities as well as following the processes for implementing change: learning to effectively scan the environment; recognize and identify trends; and plan, implement and measure success in change plans are all part of managing change to the benefit of the organization.

Credit Status
One full credit toward a Seneca College Certificate in the Leadership Development Series.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Identify elements of change management.
2. Explain the roles and responsibilities of the leader in managing change.
3. Analyze the effectiveness of an organization and its people to respond to risk and change.
4. Apply tools and techniques for managing change to business situations.
5. Explain the importance of networking, communication and corporate culture in managing organizational change.
6. Develop a communication plan to maximize buy-in and minimize resistance.
7. Assess a situation in order to determine if change is necessary.
8. Evaluate a change to determine the benefit of that change.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


Topic Outline

  • Determining productivity improvements
  • Implementing productivity improvements
  • Decision making
  • Successful management of office politics 
  • Principles of effective negotiation
  • Planning for change
  • Tools and techniques for managing change
  • Elements of change management
  • Rish assessment
  • Change management models
  • Communication plans
  • Roles and responsibilities of leaders
  • Benchmarking
  • Environment scanning
  • SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)

Mode of Instruction
A combination of teaching methods will be utilized which may include case studies, discussions, group and individual work.

Prescribed Texts

Materials supplied online.

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor immediately, prior to when your assignment is due, so an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks after the assignment due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail.  Please ensure that all assignments and reports are properly documented.

Students are referred to the following web site for the Seneca College Library MLA Style Guides, Academic Honesty Policy and Copyright guidelines:  


Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the even of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency:

The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Students must achieve an overall grade of 60% in order to pass the course.

Grading is based on the following marking scheme: 


SWOT Analysis 15%
Group Project 20%
Individual Project 20%
Case Studies 15%
Final Exam 30%

Please retain this course outline document for future educational and/or employment use. 

Academic Program Manager:
Emiliano Introcaso

Approved by: Chair - Business Studies Danielle Mercier