MCT119 - A+ Certification Preparation

Outline info
Last revision date 2018-07-20 11:58:21.622
Last review date 2018-07-20 11:58:31.203

Subject Title
A+ Certification Preparation

Subject Description
This program is designed for students who are preparing to write the CompTIA A+ Certification. The A+ certification measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. It includes installing, building, upgrading, repairing, configuring, troubleshooting, diagnosing, and maintenance of basic PC hardware and Operating systems.

Credit Status
Participating students who attend at least 70% of scheduled classes receive a document confirming he/she attended this course.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Recognize the relationship between operating systems and hardware components.
2. Explain the many different hardware components inside of and connected to a computer.
3. Identify the various operating systems and the differences between them.
4. Diagnose and troubleshoot a computer before the OS is loaded.
5. Identify different "form factors", computer cases, and troubleshoot electrical problems.
6. Identify what processors and chipsets are used for personal and notebook computers to upgrade.
7. Select, configure, replace, and troubleshoot a motherboard.
8. Upgrade, troubleshoot and understand the different kinds of physical memory.
9. Prepare, install, and configure hard drives and solve related problems.
10. Install, support and upgrade I/O devices including Video components.
11. Install and troubleshoot CD, DVD, and hardware devices used for backups and fault tolerance.
12. Install, configure and support Windows OS.
13. Choose strategies to solve problems when Windows OS will not boot.
14. Understand how networking works with Windows, and what devices to use for making a physical network.
15. Configure a PC to connect to the internet using cable modem, DSL and dial-up.
16. Setup security for PC, notebook, and LAN (local wired or wireless network).
17. Install, share, and troubleshoot printers over a local area network.
18. Practice Professional PC Technician skills.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Students should have previous computer experience. 

Topic Outline

  • Hands-on LAB implemented with the following topics
  • Introducing Hardware
  • Introducing Operating Systems
  • PC Repair Fundamentals
  • Form Factors and Power Supplies
  • Processors and Chipsets
  • Installing and Supporting I/O devices
  • Multimedia Devices and Mass Storage
  • Installing Windows 
  • Maintaining Windows 
  • Supporting Windows Users and Their Data
  • Troubleshooting Windows Start-up
  • Windows 9x/Me Commands and Start-up Disk
  • Supporting Windows 9x/Me
  • PCs on a Network
  • PCs on the Internet
  • Securing Your PC and LAN
  • Notebook, Tablet PC, and PDAs
  • Supporting Printers and Scanners
  • The Professional PC Technician

Mode of Instruction
Classroom instruction and extensive hands-on experience will be provided with each participant having exclusive use of a computer. Additional modes of instruction will include class discussion, lecture and question and answer period. 

Prescribed Texts
The following course materials will be provided:
A+ Package

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
There is no formal testing or process to evaluate the students understanding. It is up to the student to evaluate his/her own progress. Students must attend 70% of classes to receive a document confirming he/she attended this course.

Approved by: Denis Gravelle