MGS600 - Management Studies: Supervision

Outline info
Last revision date 2018-07-04 11:36:13.152
Last review date 2018-07-16 00:15:00.504

Subject Title
Management Studies: Supervision

Subject Description
This subject presents, analyses and demonstrates concepts and specific skills in supervision. Each supervisory function is discussed from the standpoint of how each function relates to become the management process. The subject is essentially practical in approach. Numerous illustrations and materials that depict how supervision and management are practised in today's organizations are used to help students develop supervisory skills.

Credit Status
One full credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Describe the nature of the supervisory position; the characteristics of effective supervisors; and major issues confronted by those who make the transition to supervisory positions.

2. Explain forces and issues affecting the supervision function in contemporary organizations.

3. Describe the fundamentals of the supervisor-employee relationship and demonstrate how to use these to foster good human relations in the workplace.

4. Analyse and demonstrate skills in planning and decision making, both as an individual and as a supervisor.

5. Describe and demonstrate the concepts and techniques involved in meeting human resource requirements through staffing, including effective selection, interviewing, orientation and training of employees.

6. Describe and demonstrate the concepts and techniques involved in effective communication both one on one and in group situations.

7. Describe and demonstrate the concepts and techniques involved in effective conflict resolution, including employee counselling.

8. Describe and demonstrate the concepts and techniques involved in motivating employees in ways that contribute to effective employee and group performance and that produce a positive and productive work environment.

9. Describe and demonstrate the concepts and techniques involved in performance management.

10. Describe and demonstrate the concepts and techniques involved in effective use of groups and teams in the workplace.

11. Describe and demonstrate the concepts and techniques involved in effective leadership as a supervisor.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

Topic Outline

  •     The Nature of Human Relations
  •     Individual Behaviour
  •     Group Behaviour
  •     Job Re-Design
  •     Leadership
  •     Motivation
  •     Management of Change
  •     Future Challenges

Mode of Instruction
This subject is delivered online. This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor and online activities. 

Prescribed Texts

Title:         Fundamentals of Management Essential Concepts and Applications.
Edition:     8th Canadian Edition
Author:      Robbins
Publisher:  Pearson
ISBN (13): 9780134283593
(updated edition for fall 2016)

Please note that a direct link to purchase a discounted eTextbook will be available as an option to students taking the course online on the first day of access to the course.

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor prior to the assignment due date so that an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks from the due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail. Please ensure that all assignments and reports are properly documented.

Students are referred to the following website for Seneca College Library style guides, Academic Honesty Policy and Copyright guidelines:   http:/

Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the event of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency
The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Grading is based on the following marking scheme:

Assignments (3 @ 10% each) 30%
Mandatory Timed Quizes 30%
Participation in posted discussions 10%
Final Exam* 30%

* Final Exams:  Final exam will be admininstered online.  All the academic policies of the College at which you registered apply. This includes, but is not limited to policies related to grading, supplemental exams, deferred exams and accommodations.

Please retain this course outline document for future educational and/or employment use.

Academic Program Manager:
Emiliano Introcaso

Approved by: Academic Program Manager Emiliano Introcaso