OPM455 - Operations Management

Outline info
Last revision date 2018-03-14 11:41:27.94
Last review date 2018-04-10 14:25:50.479

Subject Title
Operations Management

Subject Description
Students completing this subject will have an in-depth knowledge of the responsibilities and current tools available to operations managers in manufacturing and non-manufacturing organizations. Coverage includes inventory management, JIT, MRP, ERP, Quality Management, Process Improvement and Project Management.

Credit Status
One full credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

l. Define operations and supply chain management.
2. Use current practices for the planning of independent demand inventory items.
3. Perform material requirements planning (MRP) for dependent demand items linked in a bill of material.
4. Define and state the characteristics of an ERP system.
5. Implement a quality management system.
6. Utilize work-study approaches for process improvement and re-engineering to improve operations.
7. Utilize common project management techniques / tools to plan and schedule a project.
8. Define and utilize the six elements of JIT.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


Topic Outline

  • Operations Management
  • Supply Chain Management
  • Inventory
  • Dependent Demand Systems
  • ERP Systems
  • Total Quality Management (TQM)
  • Process Improvement and Process Re-engineering
  • Project Planning
  • JIT 

Mode of Instruction
A combination of teaching methods will be utilized which may include lectures, case studies, discussions, group and individual work.

This subject is delivered online. This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor and online activities.

Prescribed Texts
Title:           Operations Management
Author:       Heizer and Render,
Publisher:   Pearson
Edition:       2nd Canadian
ISBN:          9780134384306

Title:           Operations Management,  w  / MyOMLab & Pearson eText -Access Card Pkg.
Author:        Heizer and Render,
Publisher:   Pearson
Edition:       2nd Canadian
ISBN:          9780134384306

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online (http://www.senecacollege.ca/academic-policy) or at Seneca's Registrar's Offices.

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, please contact your instructor prior to the assignment due date so that an appropriate course of action can be established. Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks from the due date.

In cases of cheating or plagiarism, the College Academic Policy will prevail. Please ensure that all assignments and reports are properly documented.

Students are referred to the following website for Seneca College Library style guides, Academic Honesty Policy and Copyright guidelines:   http:/senecacollege.ca/library

Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Any absences or missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date. The faculty and program area must be notified immediately in the event of a missed evaluation. Upon acceptance of the documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency
The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Grading is based on the following marking scheme:
In Class:

Assignments 30%
Mid-term Test 30%
Final Exam 40%


Assignments (6) 30%
Assignment (1) 10%
Discussions (2) 10%
Quiz (1) 10%
Cumulative In-Person Final Exam* 40%

* Final Exams: The final exam for online courses must be written at the Test Centre of the College at which you registered. If you are unable to do so, please make alternative arrangements through the College at which you registered. All the academic policies of the College at which you registered apply. This includes, but is not limited to policies related to grading, supplemental exams, deferred exams and accommodations. 

Please retain this course outline document for future educational and/or employment use. 

Academic Program Manager:
Emiliano Introcaso

Approved by: Academic Program Manager Emiliano Introcaso