SAS140 - Advising and Supporting Students

Outline info
Last revision date 2018-07-20 11:27:10.365
Last review date 2018-07-20 11:27:19.542

Subject Title
Advising and Supporting Students

Subject Description
Students are provided with the knowledge, skills and attitudes required to effectively advise, coach and support students in order to provide the greatest opportunity of student success.

Credit Status
This is a required credit in the Student Affairs and Services Certificate Program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Describe effective communication skills.

2. Identify institutional and personal barriers of communication.

3. Develop communication strategies which positively impact student success.

4. Describe a variety of institutional/student practices of technology.

5. Discuss the impact of technology on effective communication.

6. Discuss a "holistic" approach to student success.

7. Differentiate between non-academic and academic support/advising services at post-secondary institutions.

8. Analyze the relationship between support/advising services and student success.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.

SAS110, SAS120 and SAS130

Topic Outline

  • Effective communication skills
  • Barriers to communication
  • Communication strategies
  • Technology and effective communications
  • Holistic approaches
  • Academic and non-academic support/advising

Mode of Instruction
This subject is delivered online.  This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor, and online activities.

Prescribed Texts
Schuh, Jones, Harper & Associates, Student services: A handbook for the profession, 5th edition.  San Francisco: Jossey-Bass.

Reference Material

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Grading is based on the following marking scheme:

Discussion Assignments (5 @ 5% each) 25%
Assignment 1 15%
Assignment 2 20%
Assignment 3 10%
Final Examination 30%
Total 100%

The final exam must be written at the Test Centre of the College at which you registered.  If you are unable to do so, please make alternative arrangements through the College at which you registered.

Expected English Competencies

The ability to communicate in writing is essential for success in all subjects. All written work must display the following characteristics of clarity and conciseness: 
  • writing is consistent with the rules of English grammar 
  • spelling and punctuation are correct 
  • appropriate vocabulary is used 
  • sentences are structured correctly 
  • main points are supported with specific, relevant examples and reasons
  • work flows logically through supporting statements/paragraphs 
  • work is arranged in correct format (i.e., reports, essays) 
  • layout is attractively displayed
  • external sources are appropriately referred

Up to 10% of the final grade may be deducted on all written work if the above mentioned expected English competencies are not met. 
Promotion Policy

Students must attain a grade of at least 50% to pass the course. 

Assignments are due on the dates specified.  Begin your assignments early in anticipation of unforeseen problems that may arise in your work or personal life.  Should extenuating circumstances arise, please contact your instructor immediately, prior to when your assignment is due, so an appropriate course of action be established.  Late assignments may be subject to a penalty of up to 10% per week and will not generally be accepted beyond two weeks after the assignment due date.

The College's Academic Policy will prevail regarding Academic Honesty.

Assignments will be marked on the basis of an appropriate standard of research, content, organizaton of material and presentation.  Assignments are to be grammatically correct and typewritten or prepared by computer.

Students are expected to demonstrate a professional level of communication skills both verbally and in their written work.

All academic policies of the College at which you registered apply.  This includes, but is not limited to, policies related to grading supplemental exams, deferred exams, and accommodations.


Approved by: Sandra Noble