SRC934 - Interviewing and Counseling

Outline info
Last revision date 2018-07-20 13:45:03.799
Last review date 2018-07-20 13:45:13.225

Subject Title
Interviewing and Counseling

Subject Description
This course provides an overview of the basic communication principles and techniques which are integral to developing and refining interviewing and counselling skills. This course will explore the interviewing and counselling process and the important role it plays in rehabilitation.  Students have an opportunity to practice interviewing skills and analyze their own performance in order to foster confidence and skill development. The issues of diversity and ethics will be discussed with respect to interviewing and counselling.

Credit Status
One Credit toward the Seneca Rehabilitation Certificate

Learning Outcomes
Upon successful completion of this subject the student will be able to:

1. Define and discuss the different theories of counselling and how they apply to the rehabilitation field;

2. Describe the termination process and identify techniques that increase the likelihood of positive outcomes in the termination of the counselling relationship;

3. Explain the importance of the various phases of the counselling process and describe the communication behaviours that serve to strengthen the helping relationship;

4. Discuss and outline the role of the helper and helpee;

5. Assess the appropriate needs of the client using case studies;

6. Demonstrate basic knowledge and skills in counselling and interviewing, by conducting an effective interview;

7. Identify and describe cultural, gender, and other diversity issues that can affect the rehabilitation counselling and planning process;

8. Explain the practical implications of the VRA Code of Ethics in rehabilitation counselling;

9. Describe how helpers make ethical descisions and identify areas of ethical difficulty faced by professionals in the field.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


Students should consult the website information each semester to ensure they have current information regarding program requirements. Online at

Topic Outline

  • Gender differences that can affect rehabilitation counselling and planning
  • Conflict-resolution skills in negotiating alternative solutions
  • Ethical decision-making process with individuals and groups
  • Rehabilitation counselling Ethical Standards for confidentiality
  • VRA Code of Ethics as it applies to the counselling relationship
  • Diversity issues (gender, societal, cultural, ESL, socioeconomic) as they affect the counselling and planning process
  • Principles of group dynamics and Group Leadership styles
  • Family systems and counselling techniques with families
  • Interdisciplinary team in counselling
  • Psychosocial issues in counselling (individual and family adjustment to the disability)

Mode of Instruction
In-class Learning:
A variety of teaching methods will be used including lectures, discussions, small group work.

This may involve the use of digital materials and / or a text, group discussion, interaction with your instructor and online activities.

Prescribed Texts
Carkhuff, R.R., (2009) The Art of Helping. 9th edition. Amherst, MA: Human Resource Development Press Inc., ISBN#9781599961798

Suggested List of Texts:
Benjamin, A. (1981). The helping interview, 3rd edition. Houghton Mifflin College Div., ISBN# 9780395296486
Egan, G., (1975). The skilled helper, 9th edition: Belmont, CA: Brooks/Cole: Cengage Learning ISBN# 9780495601890

Reference Material
APA citation

Required Supplies

Promotion Policy

Grading Policy
A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices.

Modes of Evaluation
Students must retain a duplicate of all assignments.  Assignments must be handed in on the due date as outlined in the timeline provided by the course instructor.  Late assignments may be subject to grade penalties.

Any missed submissions due to medical or other reasons must be supported by medical or other appropriate documentation within one (1) week of the due date.  Upon acceptance of the documentation, the weighting  of the missed deliverable will normally be applied to the final exam.

Assignments are to be grammatically correct, and marks may be deducted for errors in spelling, grammar, capitalization and punctuation.  It is expected that students have a sufficient command of the English language to express their thoughts clearly in their written work.

All assignments must be cited.  Students are referred to the following web site for Seneca College library APA Style Guide for citation and Guide to Integrating Quotations (APA Style):

A student must obtain a passing grade (50% or higher) on the combined assignments and term work.

For further information on evaluation and academic standing, see a copy of the Academic Policy available at Seneca registration offices or online at:

Grading is based on the following marking scheme:


Assignment #1 (Dialogue Critique Assignment) 20%
Assignment #2 (Intake Assignment) 20%
Assignment #3 (Video Assignment) 30%
Exam 30%


Assignment #1 20%
Assignment #2 20%
Assignment #3 20%
Quiz (2) 10%
Final Exam 30%

Approved by: Lisa Somers