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4. Integrated Student Services

In five years, every Seneca student will have access to ongoing and integrated advisory opportunities starting from their first contact to the day they graduate.

Initiatives for 2013-14 Performance indicators/ measurable outcomes End-of-Year Status Update
Assist students in finding pathway opportunities. 50% increase in number of degree transfer advisors' visits to Markham, King and Seneca@York generated. Achieved: Between April 1, 2013 and March 31, 2014, there were 135 degree transfer advisers’ visits to Markham, King and Seneca@York, a 93% increase over the previous year.
Develop a central integrated approach to student advising supports. Integrated student advising model defined through the Student Experience task group. Implementation plan developed and pilot projects identified and launched throughout 2013-14. Achieved: Successful pilots extended through the Starfish project and the Business 411 pilot launched in Fall 2013. In addition, the Test Centre worked with the School of English and Liberal Studies to develop a process to inform students of their assessment scores, and refer students to Learning Centre Services. Work continues to assess advising models at other colleges and universities.
Student Services at S@Y Campus more effectively aligned. New Student Services Centre launched in Fall 2013 to deliver “First/One Stop Shopping” experience for students at S@Y Campus. Delayed: Project has been delayed due to budget realignment to support other capital priorities in the division.

Revised project timelines to be discussed in FY2014-15.
Connect faculty with student services on early warning system for at-risk students. Starfish pilot completed and data analyzed. Review of continuation/ extension of the program completed by Winter 2014. Achieved: The Starfish Pilot at King Campus completed with results supporting an expansion to additional faculties and campuses. By March 31, 2014, the Starfish Student Retention project expanded to all Faculty of Applied Arts and Health Sciences programs, Faculty of Business programs at the Newnham Campus and Faculty of Communication, Art and Design programs at S@Y Campus.