Business Analysis

Seneca College Certificate


Overview

Business analysis involves understanding market trends and helping decision makers find ways to realize strategic operational and tactical goals as they relate to culture, capital, costs, customers, compliance, competition, and competence.  

Entry Requirements

A background in business and/or IT is recommended.


Filter Classes: In Class     Online     Correspondence     Hybrid     Availability   


Curriculum

Core Courses (5)

BAP200
Introduction to Business Analysis
Availability
 

In today's global business markets business analysis professionals have the ability to deliver requirements that bridge the gap between people process and technology. This course will introduce students to A Guide to the Business Analysis Body of Knowledge's (BABOK Guide) six knowledge areas and the underlying competencies necessary to be a successful professional business analyst.




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PMP200
Project Management Tools and Techniques
Availability
 

In today's competitive business environment project management skills must include the ability to deliver projects on time, on budget, and to the satisfaction of the customer. The purpose of this introductory course is to examine the general principals, practices, tools and resources associated with managing a diversity of workplace projects.




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BAP202
Business Process Modeling & Improvement
Availability
 

Prerequisite(s):

None

Students examine the fundamental processes, roles and responsibilities of the business analyst. Students explore the use of tools and techniques used by business analysts within the broader context of organizations and their projects. They review methodologies used to equip the business analyst to better perform as a communication link between all business stakeholders and help them deliver on their key role in project and organizational success. The role of the business analyst as an agent of change is also highlighted. Students learn to plan, structure, and control the requirements elicitation and communication process, in order to maximize success and optimize results. These techniques can be utilized on a wide variety of activities, initiatives and projects and are an important component for success. Additionally studies include the effective use of requirements and life cycle management techniques. Through the combination of lectures, discussions and exercises, the course provides insights into the interaction between the business analyst and his or her surrounding environment and presents methodologies to identify, analyze and resolve business problems.




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BAP203
Managing Requirements and Engagements
Availability
 

Prerequisite(s):

BAP200 - Introduction to Business Analysis

Students examine an industry-standard approach to Business Analysis engagements and requirements to create a milestone documentation for an end-to-end Software Development Lifecycle (SDLC) project, including the mechanics of document completion and acquiring the soft skills and elicitation techniques required to work with project stakeholders. Students learn how to approach, plan, execute, and close a business analysis engagement. Topics include stakeholder analysis, requirements traceability, writing requirements, elicitation, verification, validation, approval, and change management. Students explore these topics through discussions and written assignments using a major case study that simulates a complete business analysis engagement.




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BAP204
Business Facilitation and Communication
Availability
 

Prerequisite(s):

BAP200 - Introduction to Business Analysis

Students are introduced to Business Facilitation and Communication, within the context of the role of the Business Analyst. Students learn about communication and the critical role it plays in achieving successful business analysis outcomes. They explore principles, techniques, and tools they can use to facilitate stakeholders to exchange ideas, solve problems, prioritize issues, reach agreement, make decisions, and resolve conflict when it arises. Students learn principles and techniques to successfully delivering oral presentations and negotiate agreements with stakeholders. This course leverages experiential learning as students participate in numerous presentation and facilitation events.




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Complete 2 of the following:

BAP205
Business Case Development
Availability
 

Prerequisite(s):

BAP200 is recommended.

This course takes students through the process of creating an industry-standard business case based on a real-life business scenario. Students communicate the business case in two simulated formats (written and oral) to decision makers and other stakeholders. They identify the underlying need and set goals and quantifiable objectives. They perform a cost-benefit analysis to calculate key financial metrics, including return on investment (ROI) and payback period. Students apply tasks and techniques, including the assessment of capability gaps (gap analysis), the formulation of a problem statement, the definition of the solution scope using a scope model (context diagram), and the creation of a weighted scoring table to support the decision process (decision analysis). Students take part in in-class or online discussions, complete online quizzes and work independently and with a group to build their business case.




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BAP206
Introduction to Analytics and Big Data
Availability
 

Students learn to examine organizational goals and the value provided to a range of stakeholders by data analytics and big data systems and processes. They explore the concepts, and operating principles, techniques, and technology of the field. Students study how data analytics systems and skills, including planning, can inform business decision makers and meet their needs, and how predictive analytics, statistical analysis and modelling, visualization, business intelligence and decision support can play an important role in modern business success. Students also explore data management techniques including data cleansing and ETL (Extract, Transform, Load) systems.




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BAP207
Software Testing
Availability
 

This course introduces students to concepts and processes of software testing that are used to verify that developed solutions match documented specifications. Through practical applications, students perform static testing to identify defects and utilize different dynamic test design techniques to write test cases. They learn to apply the fundamental methods, techniques, and processes of software testing to write a test plan and incident/defect reports for industry-specific business scenarios. Students explore a variety of test approaches and test tools that are suitable for different testing scopes. *Additionally students may find this course helpful preparation for the (ISTQB) International Standard Testing Certified Qualification Board, Certified Tester Foundation Level exam.




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BAP208
Agile Methodologies
Availability
 

Examine multiple aspects of Agile methodologies with a focus on practices that have evolved since the creation of the Agile values and principles published in 2001. Students begin with an overview of the history of Agile methodologies in order to gain an understanding of where these practices originated and how they are being applied today.




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Program Outcomes

The graduate has reliably demonstrated the ability to:

  1. Describe the role of the Business Analyst.
  2. Build a business case that will serve as a key decision support component.
  3. Articulate and define problems to work toward the most usable solution.
  4. Plan, lead and facilitate the requirements - gathering process.
  5. Manage changes in project scope and requirements.
  6. Ensure solutions are applicable, relevant and usable in the specific business environment.
  7. Collaborate with development teams in the system testing stage.
  8. Communicate effectively with all stakeholders.
  9. Model, diagram and improve processes.
  10. Describe the context of the business analyst role in the broader project and organizational environment.
 

Graduation/Convocation

When you meet all program requirements and become eligible for a certificate, diploma, or degree, you must inform the Registrar by completing a Graduation Application form and paying the graduation and alumni fee. Certificates, diplomas, and applied degrees are issued twice a year in the Fall (October) and Spring (June).

For further information including deadlines and fees, please visit the  Convocation website or contact the Convocation Office at 416-491-5050 ext. 77461.

Delivery

All courses are offered through online delivery with some available through in-class delivery.

Faculty Profile

Jane Rusin, M.Eng, CBAP

For over 20 years, Jane Rusin has worked as a business analyst for a variety of leading Canadian companies. Jane brings her extensive knowledge as a business analyst to her role as instructor for the business analysis program, helping students acquire the essential skills and knowledge required to enter the profession.

Throughout her career, Jane has promoted and maintained high standards in business analysis and has also mentored junior and intermediate business analysists by sharing her expertise on the industry.

Supplementing her professional development, Jane holds a master's degree in engineering as well as an analyst developer diploma. She is also a Certified Business Analyst Professional (CBAP) from the International Institute of Business Analysis (IIBA) and a Six Sigma Black Belt.

Program Contacts

Contact us via this form or using the information below it.





Isaac Sethian
Part-time Program Coordinator
Isaac.Sethian@senecacollege.ca


John Wong
Academic Program Manager

416-491-5050 ext.26630