Overview

The Hospital Nursing Unit Clerk is designed for students who have some clerical experience and are interested in gaining entry to the healthcare sector. The program prepares students for a career providing administrative support for a variety of healthcare environments including hospital units, healthcare institutions, and community-based health clinics. Students will learn medical information and procedures, as well as administrative, interpersonal, organization, and communication skills that are necessary to perform duties as a medical administrator. Topics relevant to medical knowledge include medical terminologies, diagnostic tests, surgical procedures, medical conditions, and pharmacology. Courses such as medical billing, health records management, communication in a medical setting, medical office procedures, and medical keyboarding will prepare students for tasks including setting up records for new patients, transcribing physicians' orders from patient records, preparing requisition forms for laboratory, recording patient diagnoses on appropriate medical forms, and arranging for the transfer of patients to other units.

Career Opportunities

Graduates may find employment in a wide variety of medical settings such as physicians' offices, hospitals, long-term care facilities, medical clinics, nursing homes, and healthcare organizations.

Entry Requirements

  • Ontario Secondary School Diploma at the advanced or general level, or equivalent; or mature student status, or equivalent;
  • Grade 12 English or its equivalent is recommended;
  • New students are recommended to write the English Assessment test ELL100 or have Communicating Across Contexts (COM101) or its equivalent.

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Curriculum

MDR100
Medical Terminology
Availability
 

Medical terminology will assist students in developing the language required to communicate effectively in a medical setting. Word structure, diagnostic procedures and pharmacology as well as common medical terminology related to twelve body systems will be studied. You must achieve a grade of 65% to pass this course.




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HNU100
Understanding Surgical Procedures for Medical Office Staff
Availability
 

Prerequisite(s):

Medical Terminology Recommended

This course has been designed for medical office professionals to assist in developing an understanding of common surgical procedures related to a wide variety of body systems. Knowledge in the area of surgical procedures will help the student to educate the patient prior to and after surgery, what to anticipate, and expected results. This course is open to people currently employed in health related areas or hope to do so in the future.




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HNU101
Understanding Medical Tests for Medical Office Staff
Availability
 

Prerequisite(s):

Medical Terminology Recommended

Designed for medical office professionals to assist in developing an understanding of common medical tests related to a wide variety of body systems. Knowledge in the area of medical testing will help the student to educate the patient in relation to the description and purpose of the test, preparation of the patient before the test, with care during and after the test, end expected results. Risks, complications, and special concerns are covered. This course is open to people currently employed in health related areas or hope to do so in the future.




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SST838
Medical Terminology II
Availability
 

Prerequisite(s):

Medical Terminology (SST831)

This course continues on from SST831, completing the major body systems through 45 hours of instructional time plus a minimum of 6-8 hours of homework per week.




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HNU102
Medical Conditions for Medical Office Staff
Availability
 

This course introduces the student to important concepts related to human diseases. The most common diseases and disorders of each body system are presented along with a review of the anatomy and physiology pertinent to the content. Additionally, the effects of aging on the system and the relationship of aging to disease are presented. This course is open to people currently employed in health related areas or to those who hope to do so in the future.




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SST836
Health/Medical Records Theory
Availability
 

This course is designed for individuals working or interested in working in the health care field: ward/unit clerks; volunteers; medical secretaries or administrative assistants; and medical insurance adjusters. Topics include addressing the changes in health care such as interpretation of The Health Act; multiculturalism; role of the District Health Council; the new Rights of Access to health information; what to expect in the future with respect to changes that impact on patient care, mandatory legislation re consent to treatment; Advocacy Acts; ethics and the law, and how they impact health care workers.




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SST822
Medical Health Billing
Availability
 

Prerequisite(s):

Grammar is Important (SST051), Medical Terminology (SST831), and Keyboard Information Processing (KIP103).

This course is of interest to secretaries, unit clerks, or anyone employed in a physician's office or medical clinic. Using a medical software billing package which meets the current requirements set out by the Ministry of Health for claim submissions, students acquire the necessary skills required to do health billing in a physician's office or medical clinic and become familiar with the Schedule of Benefits on line and Diagnostic Codes, give an Interpretation of the Remittance Advice and prepare OHIP claim submissions on desk or by EDT.




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ACT303
Working and Communicating in Medical Settings
Availability
 

Learn successful communication techniques human relation skills, elements of medical settings including hospitals, client service, and working safely. Students will learn to protect patient confidentiality as well as be introduced to the hospital chart and potential responsibilities of a health office professional




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SST821
Medical Office Procedures
Availability
 

Prerequisite(s):

Grammar is Important (SST051), Office Language Skills (OLS101) and KIP103

Topics include medical ethics, telephone techniques, patient reception, scheduling appointments, updating patient records, office management, supervisor responsibilities, and role of computers/word processors in the medical field.




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HNU103
Medical Keyboarding
Availability
 

Prerequisite(s):

Students need minimum keyboarding skills of 30 net words per minute with 5 or less errors. Students with keyboarding skills less than this need to improve their skills prior to registering for this course.

This course is designed to familiarize the user with medical keyboarding, medical terminology in medical documentation, and medical office skills. It includes case histories for timed writings, medical terminology, medical letters, and a variety of medical reports. These exercises will help the learner increase their knowledge of terms they will encounter on the job, and will improve their keyboarding speed and accuracy. A very brief introduction to Medical Transcription is included. This course is a prerequisite for the Beginning Medical Transcription course.




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HNU104
Pharmacology for Medical Office Professionals
Availability
 

Pharmacology for medical office will assist in developing an understanding of how drugs work, drug classifications, methods of administration, and the major drug groups affecting the various body systems. Common drug examples will be looked at with each drug classification. The meaning of Doctor's Orders using commonly accepted medical abbreviations will also be discussed. This course is open to people currently employed in health related areas or hope to do so in the future.




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Program Outcomes

Upon successful completion of the program, graduates will have basic medical knowledge and skills in medical administration, office management, and business communications for the healthcare environment. Graduates of this program may seek employment as medical administrative assistants, medical secretaries, and ward secretaries in environments such as physicians' offices, hospitals, long-term care facilities, medical clinics, nursing homes, and healthcare organizations.

Graduation/Convocation

When you meet all program requirements and become eligible for a certificate, diploma, or degree, you must inform the Registrar by completing a Graduation Application form and paying the graduation and alumni fee. Certificates, diplomas, and applied degrees are issued twice a year in the Fall (October) and Spring (June).

For further information including deadlines and fees, please visit the  Convocation website or contact the Convocation Office at 416-491-5050 ext. 77461.

Minimum Performance for Graduation

Students will only be eligible to graduate with a Seneca College certificate or diploma if they have maintained an overall good standing in their current program of study. Students in degree programs will be eligible to graduate when they have obtained an average of C (2.5 GPA) in courses in the main field of study, and an average of C (2.0 GPA) in all other courses.

Program Contacts

Contact us via this form or using the phone number(s) below it.





Annie Kirkham
Program Assistant

416-491-5050 ext.22536


Dedra Profitt
Academic Program Manager

416-491-5050 ext.22528