Operations and Process Management


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PMC104 - Operations and Process Management



The nature of operations and the transformation system whereby an organization and an entire supply chain add value to a product or service is the starting point for this course. The student will learn to use a variety of tools to manage and improve supply chain processes. Just-in-time (JIT) lean production, process flow analysis (capacity, bottlenecks) and quality management are specific topics of interest. The student will acquire a 360-degree view of planning and control requirements such as master scheduling, material requirements planning (MRP) and yield management. Project management fundamentals are also covered. This course situates operations management within the strategic context of global operations and the exploitation of operations capabilities.

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