Foundations of Settlement Workers

SWW100

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SWW100 - Foundations of Settlement Workers

In this course, the participants are introduced to the role of the Settlement Worker and their scope of practice. Through class discussion, lectures, & case scenarios, the learner will explore confidentiality & privacy, Settlement philosophies of best practices, legalities and role boundaries, case management, conflict resolution, cultural competency, cultural sensitivity, relationship building and the expectations of the Settlement Worker.


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